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Approaches, tactics and advice for marketers

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The Most Valuable Customer Service Interview Questions for Gathering Customer Feedback
Marketing

The Most Valuable Customer Service Interview Questions for Gathering Customer Feedback

“The customer is always right.” It may be an old chestnut, but this idea remains one of the most powerful truths in sales and marketing. ...

Author's avatar by Belynda Cianci | Jan 20, 2022
Building a Content Engine & The Importance of Left Brain/Right Brain Marketers with Elle Woulfe
Marketing

Building a Content Engine & The Importance of Left Brain/Right Brain Marketers with Elle Woulfe

Elle Woulfe has been marketing technology solutions to marketers for close to 12 years.  Eloqua, Lattice Engines and Path Factory are some of the notable ...

Author's avatar by Spela Mlekuz | Nov 1, 2019
33 SEO Quick Wins: On-Page, Off-Page, Technical & Local
Marketing

33 SEO Quick Wins: On-Page, Off-Page, Technical & Local

If you have anything to do with your business’s website, you’ve probably either heard or said the phrase “SEO takes time” before. And it’s a ...

Author's avatar by Jessica Greene | Jan 20, 2023
How to Run An Effective Competitive Analysis & Uncover Hidden Opportunities
Marketing

How to Run An Effective Competitive Analysis & Uncover Hidden Opportunities

Your competitors are speeding past you in the race for Google’s #1 organic position. How are they doing it? You might feel like you’ll need ...

Author's avatar by Elise Dopson | Nov 11, 2019
Introducing the Predictable Performance Training Course
Goals & Forecasts

Introducing the Predictable Performance Training Course

Listen, I know nothing about your personal finances. But, here’s what I do know––you don’t wait for paper statements to arrive by snail mail in ...

Author's avatar by Tamara Omerovic | May 4, 2024
From HubSpot to Toast to Crayon: The Evolution of the Inbound Marketing Playbook with Ellie Mirman
Marketing

From HubSpot to Toast to Crayon: The Evolution of the Inbound Marketing Playbook with Ellie Mirman

Imagine this: It’s 2008 and simply having a blog as a business is a massive competitive advantage. Ellie Mirman remembers. She was at HubSpot in ...

Author's avatar by Tamara Omerovic | Oct 25, 2019
Avoid These 38 SEO Fails to Increase Your Chances of Ranking
Marketing

Avoid These 38 SEO Fails to Increase Your Chances of Ranking

SEO is tough to get right; there are over 200 ranking factors you’ll need to check off your list. That, combined with the thousands of ...

Author's avatar by Elise Dopson | Mar 16, 2023
The 15 Most Important Customer Success Metrics  for SaaS Companies
Marketing

The 15 Most Important Customer Success Metrics for SaaS Companies

In many ways, Software as a Service (SaaS) has radically changed the game for a lot of industries. The subscription-based pricing model of SaaS companies ...

Author's avatar by Kiera Abbamonte | Apr 24, 2024
How HubSpot Instilled a Culture of Growth That Expanded Well Beyond Marketing
Goals & Forecasts

How HubSpot Instilled a Culture of Growth That Expanded Well Beyond Marketing

Growth was pissing everybody off.  It was 2016 and Kieran Flanagan was running marketing and growth for HubSpot’s freemium tools.  But, growth as a discipline, ...

Author's avatar by Spela Mlekuz | Oct 20, 2019
16 Ways for Improving Facebook Video Watch Time for Every Video You Promote
Marketing

16 Ways for Improving Facebook Video Watch Time for Every Video You Promote

In our most recent report, nearly 80% of respondents say video is the best content format for engagement on Facebook. That said, video is also ...

Author's avatar by Kiera Abbamonte | Apr 23, 2024
How CloudApp Grew to 3 Million Users Without a Marketer on Staff (And How Things Have Changed Now That They Do)
Marketing

How CloudApp Grew to 3 Million Users Without a Marketer on Staff (And How Things Have Changed Now That They Do)

Imagine growing to 3 million users without a marketer on staff. Sounds like a dream, right?  Well, have you heard of CloudApp? Judging by those user ...

Author's avatar by Spela Mlekuz | Sep 19, 2021
How a Vulgar Card Game Helped Shape Transistor & Disrupt Podcast Hosting
Goals & Forecasts

How a Vulgar Card Game Helped Shape Transistor & Disrupt Podcast Hosting

Subscribe to Ground Up in your favorite app and get the next episode in time for your morning commute 🙌🏻 For Justin Jackson, a great ...

Author's avatar by Spela Mlekuz | Sep 19, 2021
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