Cookie Policy

Last revised on December 23th, 2021, effective as of January 10th, 2022

What is a Cookie?

Cookies are small data files that are commonly stored on your device when you browse and use websites and online services. This allows the server to deliver a page tailored to a particular user, or the page itself can contain some script which is aware of the data in the cookie and so is able to carry information from one visit to the website (or related site) to the next.

Please be aware that this cookie policy does not govern the third-party websites or services or providers of third-party services.

How are cookies used on Databox?

Databox places cookies to store and then retrieve small bits of information on your computer when you visit. This is to ensure that our content is tailored to your specifications, thereby improving the user experience of the site. Amongst other things, the cookies we use allow users to sign up to the site and let us calculate (anonymously) how many users the website has. We use cookies to improve the website and our web applications, for example by remembering you when you return; to provide, analyze, understand and enhance the use of our services; to enforce our terms; to prevent fraud; to improve our website’s performance, monitor visitor traffic and actions on the website; and to deliver and tailor our marketing or advertising, and to understand interactions with our emails, marketing, and online ads on third party sites. The following is a general description of the types of implemented cookies:

Strictly Necessary Cookies: These cookies are strictly necessary to provide the Site and Services. For example, they are used to authenticate and identify Users.
Performance and Functionality Cookies: These cookies provide statistical information on site usage, such as web analytics. They also help us to personalize and enhance your online experience.
Advertising Cookies: These cookies are used to create profiles or personalize content to serve you online targeted advertisements that we think are most relevant to you. These cookies and resettable device identifiers use information about your use of this and other websites and apps, your response to ads and emails, and to deliver ads that are more relevant to you. Be advised, however, that we do not implement targeted advertising, whether on our website or third-party websites.

Do I have to accept cookies to use Databox services?

You can set your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. However, if you set your browser to disable all cookies, some features of the website or web applications may not function properly. You also can set your browser to ask for your permission before accepting a cookie though, and only accept them from web sites you trust.

How can user control cookies?

Users must be aware that any preferences will be lost if cookies are deleted, and many websites will not work properly, or functionality will be lost. Databox therefore does not recommend turning cookies off when using databox.com services.

Most browsers accept cookies automatically, but users can alter the settings of their browser to erase cookies or to prevent automatic acceptance. Browsers generally provide the option to see the cookies currently stored and to accept, reject or delete cookies, block third party cookies, block cookies from particular sites, accept all cookies and subscribe to a notification when a cookie is issued. A visit to the ‘options’ or ‘preferences’ menu on their browser will allow Users to change settings. The browser help section usually provides detailed information on how this is accomplished. You can find out more information about how to change your browser cookie settings at www.allaboutcookies.org.

Instructions for managing cookies for several browsers can be accessed via the links below:

Chrome
Firefox
Internet Explorer
Safari

List of cookies that Databox uses

Site	Service	Category	Cookies	Duration	Description
all	Google	Analytics	_ga _gid 1P_JAR _dc_gtm_*	2y 24h 1mo 1min	Used to gather website statistics, and track conversion rates. read more
all	Google	Advertising	IDE	1y	Used to report the user’s actions after viewing or clicking an ad to measure the efficacy of an ad and to present targeted ads to the user.
all	Facebook	Advertising	fr	3mo	Advertising pixel for prospecting and retargeting.
all	HubSpot	Analytics	hubspotutk _hssc _hssrc _hstc	10y 30min session 2y	Used to gather website statistics, and track conversion rates. read more
all	Cloudflare	Essential	__cfduid	5y	This cookie is set by the CloudFlare service to identify trusted web traffic. It does not correspond to any user id in the web application, nor does the cookie store any personally identifiable information. read more
all	Vimeo	Functional	vuid player	2y 1y	For watching embedded videos from Vimeo. read more
all	Databox	Essential	PHPSESSID	session	Login session ID allows you to have multiple browser windows logged in to your account.
app.databox.com	Intercom	Analytics	intercom-id-* intercom-session-*	1y 1w	Tool to interact with users and to analyze user behavior. read more
databox.com	Disqus	Analytics	__jid disqus_unique G_ENABLED_IDPS	1h 1y til end of 9999	Tracking of using the comments platform Disqus. read more
databox.com	Disqus	Functional	disqusauth	1mo	To post comments and have your Disqus login information remembered across pages. read more
databox.com	Capterra	Analytics	contently_insights_user _uetsid	2y 24h	Track conversion rates from Capterra.
databox.com	Databox	Analytics	referrer	1mo	Tracking conversion rates.
app.databox.com	Databox	Essential	HOST PHPSESSID	session	For webapp hosting.
app.databox.com	Databox	Functional	zep_uid zep_uid2 zep_userinfo	session 2w 1y	For webapp autologin.
app.databox.com	Mixpanel	Analytics	mp_*_mixpanel	1y	Provides aggregated data around usage and web traffic.
app.databox.com	Segment	Analytics	ajs_user_id ajs_group_id ajs_anonymous_id ajs_user_traits ajs_group_properties	1y 1y 1y	Analytics tool.
app.databox.com	Getsitecontrol	Analytics	_gs _gu _gw	session 1d 1d
developers.databox.com	Google	Analytics	_ga _gid	2y 1h	Used to gather website statistics, and track conversion rates. read more

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.