Simple to start, built to scale

Everyone starts with a 14-day trial of the Growth plan. Then choose the plan that best suits your needs.

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Free Forever
Daily monitoring of your most-important metrics for up to 3 data sources.
For individuals and small teams
0
Create Free Account No card required
3 Data Sources in total A Data Source is any property, account, or other source of data you want to integrate. (e.g., Syncing 3 GA4 properties would count as 3 data sources). You can add up to 3 Data Sources to your account for free. Learn more
  • 3
    Users
  • Data updated daily
  • 3
    Dashboards
  • 11
    Months of historical data
All you need to get started:
  • Connect data from 120+ native integrations Sync data from HubSpot, Google Analytics, Facebook Ads, and more.
  • Build custom dashboards Choose visualizations, metrics, date ranges, and more to monitor your most important data.
  • Monitor performance everywhere Access your data anytime, anywhere in simple, organized views to stay on top of your performance.
  • Easily share with your team Provide easy access to key performance data with team members and stakeholders.
Connect Data
  • 3 Data Sources included
  • daily Sync frequency
Store Data
  • up to 11 months Historical data
  • 5 GB Warehouse data storage
Prepare Your Data For Analysis*
Build Custom Dashboards
  • 300+ Public Databoard Templates
  • Dashboard Designer
  • Databoard Loops
Monitor Performance Everywhere
  • Personalized Performance screen
  • Metrics screen
  • Slack integration
  • Stream to TV
  • Mobile app access
Set and Track Goals
  • Create manual goals
  • Add goals to dashboards
Teams & Collaboration
  • Create team spaces
  • Team permissions & sharing
Easily Share With Your Team
  • Shareable Databoard Links
  • Scheduled Databoard Snapshots
  • Scorecards
  • Weekly Digest
  • Embed Databoards
  • Annotations
Reporting
Data and AI features
Partner only features
  • Client Accounts
  • Client Performance & Goals Overview
Support and consulting
  • Chat & Email Support
Account management & security
  • 3 Users
  • User management
  • Two-factor authentication (2FA)
View All Features
Starter
Basic features for high-level performance management and reporting.
For startups and small businesses
47
Start Free Trial No card required
3 Data Sources included A Data Source is any property, account, or other source of data you want to integrate. (e.g., Syncing 3 GA4 properties would count as 3 data sources). You can add up to 3 Data Sources without any additional cost. Learn more
$5.6/mo per additional Data Source
  • 5
    Users
  • Data updated every 4 hours
  • ∞
    Dashboards
  • 11
    Months of historical data
All of the capabilities of Free Forever, plus:
  • Connect more data sources Sync more data with Databox using our 80+ native integrations.
  • Create unlimited dashboards Choose visualizations, metrics, date ranges, and more to monitor your most important data.
  • Build, automate and share customizable reports Easily build and customize report presentation decks without leaving Databox. Includes Cover slides and Databoard slides.
  • Manage performance with goals and alerts Set goals by metric, and monitor progress using a variety of notifications and sharing options.
Connect Data
  • 3 Data Sources included
  • every 4 hours Sync frequency
  • Push custom data to API
Store Data
  • up to 11 months Historical data
  • 20 GB Warehouse data storage
Prepare Your Data For Analysis*
Build Custom Dashboards
  • 300+ Public Databoard Templates
  • Dashboard Designer
  • Databoard Account Templates
  • Databoard Loops
  • Add-on Fiscal Calendars
Monitor Performance Everywhere
  • Personalized Performance screen
  • Metrics screen
  • Slack integration
  • Stream to TV
  • Mobile app access
Set and Track Goals
  • Create manual goals
  • Add goals to dashboards
  • Create metric-based goals
  • Advanced goal setup
Teams & Collaboration
  • Create team spaces
  • Team permissions & sharing
Easily Share With Your Team
  • Shareable Databoard Links
  • Scheduled Databoard Snapshots
  • Scorecards
  • Weekly Digest
  • Embed Databoards
  • Annotations
  • Alerts
Reporting
  • Create flexible reports
  • Presentation mode
  • Schedule Reports
  • Use pre-built templates
  • Save custom templates
  • Share and download PDFs
  • Archive Reports
Data and AI features
Partner only features
  • Client Accounts
  • Client Performance & Goals Overview
  • Add-on White-labeling
Support and consulting
  • Chat & Email Support
  • Add-on Priority Support
  • Add-on Guided Onboarding (6h)
  • Add-on Dedicated Analyst (2h/mo)
Account management & security
  • 5 Users
  • User management
  • Two-factor authentication (2FA)
  • Single sign-on (SSO)
  • Add-on Advanced Security Management
View All Features
Professional
Custom analytics capabilities for monitoring KPIs from any data source.
For mid-sized businesses
159
Start Free Trial No card required
3 Data Sources included A Data Source is any property, account, or other source of data you want to integrate. (e.g., Syncing 3 GA4 properties would count as 3 data sources). You can add up to 3 Data Sources without any additional cost. Learn more
$5.6/mo per additional Data Source
  • ∞
    Users
  • Data updated hourly
  • ∞
    Dashboards
  • 24
    Months of historical data
  • ∞ Custom metrics
All of the capabilities of Starter, plus:
  • Create custom and calculated metrics Create custom metrics by applying filters, dimensions, and segments. Or, use Data Calculations to create new metrics by adding, subtracting, multiplying, or dividing values from any Data Source.
  • Sync custom data from spreadsheets and APIs Includes Excel, Google Sheets, and custom API integrations.
  • View ad creatives alongside their data Display your ad creatives alongside related ads data.
Connect Data
  • 3 Data Sources included
  • hourly Sync frequency
  • Push custom data to API
  • Spreadsheet integrations (Excel, Google Sheets)
Store Data
  • up to 24 months Historical data
  • 20 GB Warehouse data storage
Prepare Your Data For Analysis*
Build Custom Dashboards
  • 300+ Public Databoard Templates
  • Dashboard Designer
  • Databoard Account Templates
  • Databoard Loops
  • Metric Builder
  • Data Calculations
  • Custom date ranges
  • Removable branding on Databoards
  • Media creatives
  • Instant refresh
  • Add-on Fiscal Calendars
Monitor Performance Everywhere
  • Personalized Performance screen
  • Metrics screen
  • Slack integration
  • Stream to TV
  • Mobile app access
Set and Track Goals
  • Create manual goals
  • Add goals to dashboards
  • Create metric-based goals
  • Advanced goal setup
Teams & Collaboration
  • Create team spaces
  • Team permissions & sharing
Easily Share With Your Team
  • Shareable Databoard Links
  • Scheduled Databoard Snapshots
  • Scorecards
  • Weekly Digest
  • Embed Databoards
  • Annotations
  • Alerts
Reporting
  • Create flexible reports
  • Presentation mode
  • Schedule Reports
  • Use pre-built templates
  • Save custom templates
  • Share and download PDFs
  • Archive Reports
  • Remove branding
Data and AI features
Partner only features
  • Client Accounts
  • Client Performance & Goals Overview
  • Add-on White-labeling
Support and consulting
  • Chat & Email Support
  • Add-on Priority Support
  • Add-on Guided Onboarding (6h)
  • Add-on Dedicated Analyst (2h/mo)
Account management & security
  • unlimited Users
  • User management
  • Two-factor authentication (2FA)
  • Single sign-on (SSO)
  • Add-on Advanced Security Management
View All Features
Best value
Growth
AI-enhanced analytics & advanced performance management.
For high-growth companies
319
Start Free Trial No card required
3 Data Sources included A Data Source is any property, account, or other source of data you want to integrate. (e.g., Syncing 3 GA4 properties would count as 3 data sources). You can add up to 3 Data Sources without any additional cost. Learn more
$5.6/mo per additional Data Source
  • ∞
    Users
  • Data updated hourly
  • ∞
    Dashboards
  • ∞
    Historical data
  • ∞ Custom metrics
All of the capabilities of Pro , plus:
  • Summarize performance with AI Summarize the performance of your metrics, dashboards, and goals with AI.
  • Benchmark your performance Browse benchmark data for thousands of business metrics.
  • Forecast any metric Predict future performance for your KPIs, optimize your strategy, and stay ahead of your competition.
  • Add dynamic elements in the text of your reports Use Data Stories to add dynamic elements like metrics, time periods, and percentage of change to the text of your reports.
  • Prepare your data for analysis with custom-built datasets NEW Select the view and columns of data you need to create a custom table of raw data.
  • Sync data from SQL databases Includes PostgreSQL, MySQL, AWS Redshift, Microsoft SQL Azure, Microsoft SQL Service, Google BigQuery and Snowflake.
Connect Data
  • 3 Data Sources included
  • hourly Sync frequency
  • Push custom data to API
  • Spreadsheet integrations (Excel, Google Sheets)
  • Dataset integrations
  • SQL integrations
Store Data
  • unlimited Historical data
  • 20 GB Warehouse data storage
Prepare Your Data For Analysis*
  • Create datasets
  • Filter dataset data
  • Merge datasets
  • Calculate dataset data
  • Export dataset to CSV
Build Custom Dashboards
  • 300+ Public Databoard Templates
  • Dashboard Designer
  • Databoard Account Templates
  • Databoard Loops
  • Metric Builder
  • Data Calculations
  • Custom date ranges
  • Removable branding on Databoards
  • Media creatives
  • Instant refresh
  • Add-on Fiscal Calendars
Monitor Performance Everywhere
  • Personalized Performance screen
  • Metrics screen
  • Slack integration
  • Stream to TV
  • Mobile app access
Set and Track Goals
  • Create manual goals
  • Add goals to dashboards
  • Create metric-based goals
  • Advanced goal setup
  • View forecast and benchmark data
Teams & Collaboration
  • Create team spaces
  • Team permissions & sharing
Easily Share With Your Team
  • Shareable Databoard Links
  • Scheduled Databoard Snapshots
  • Scorecards
  • Weekly Digest
  • Embed Databoards
  • Annotations
  • Alerts
Reporting
  • Create flexible reports
  • Presentation mode
  • Schedule Reports
  • Use pre-built templates
  • Save custom templates
  • Share and download PDFs
  • Archive Reports
  • Remove branding
  • Add data stories
  • Add AI Performance Summaries
Data and AI features
  • Metric Forecasts
  • Performance summaries
  • Anomaly Detection
  • Smart alerts
  • Advanced Benchmarks
  • Metric Correlations
Partner only features
  • Client Accounts
  • Client Performance & Goals Overview
  • Add-on White-labeling
Support and consulting
  • Chat & Email Support
  • Add-on Priority Support
  • Add-on Guided Onboarding (6h)
  • Add-on Dedicated Analyst (2h/mo)
Account management & security
  • unlimited Users
  • User management
  • Two-factor authentication (2FA)
  • Single sign-on (SSO)
  • Add-on Advanced Security Management
View All Features
Are you an agency?
Premium
All features & most add-ons with unlimited usage and enterprise-level security.
For larger companies
799
Talk to us No card required
100 Data Sources included A Data Source is any property, account, or other source of data you want to integrate. (e.g., Syncing 3 GA4 properties would count as 3 data sources). You can add up to 100 Data Sources without any additional cost. Learn more
$5.6/mo per additional Data Source
  • ∞
    Users
  • Data updated hourly
  • ∞
    Dashboards
  • ∞
    Historical data
  • ∞ Custom metrics
All of the capabilities of Growth, plus:
  • 15-minute sync for up to 5 Data Sources included
  • Advanced security management Make your account more secure and protect sensitive data, meet internal company policies, build trust and confidence and enhance control over your data by using Force 2FA, Force SSO, Activity Log, Login Records and Active User Sessions.
  • Near real-time monitoring & analysis With more frequent activity-based syncing, your data will reflect near real-time performance making it even more valuable and actionable.
  • Priority support and one-on-one guidance Get your cases escalated to the top of the queues while also being connected with a data expert who can provide consultative support to improve your use of data.
  • Enterprise-level security & legal compliance Further secure your data with single sign-on, forced 2FA, and more.
Connect Data
  • 100 Data Sources included
  • hourly Sync frequency
  • Push custom data to API
  • Spreadsheet integrations (Excel, Google Sheets)
  • Dataset integrations
  • SQL integrations
Store Data
  • unlimited Historical data
  • unlimited Warehouse data storage
Prepare Your Data For Analysis*
  • Create datasets
  • Filter dataset data
  • Merge datasets
  • Calculate dataset data
  • Export dataset to CSV
Build Custom Dashboards
  • 300+ Public Databoard Templates
  • Dashboard Designer
  • Databoard Account Templates
  • Databoard Loops
  • Metric Builder
  • Data Calculations
  • Custom date ranges
  • Removable branding on Databoards
  • Media creatives
  • Instant refresh
  • Fiscal Calendars
Monitor Performance Everywhere
  • Personalized Performance screen
  • Metrics screen
  • Slack integration
  • Stream to TV
  • Mobile app access
Set and Track Goals
  • Create manual goals
  • Add goals to dashboards
  • Create metric-based goals
  • Advanced goal setup
  • View forecast and benchmark data
Teams & Collaboration
  • Create team spaces
  • Team permissions & sharing
Easily Share With Your Team
  • Shareable Databoard Links
  • Scheduled Databoard Snapshots
  • Scorecards
  • Weekly Digest
  • Embed Databoards
  • Annotations
  • Alerts
Reporting
  • Create flexible reports
  • Presentation mode
  • Schedule Reports
  • Use pre-built templates
  • Save custom templates
  • Share and download PDFs
  • Archive Reports
  • Remove branding
  • Add data stories
  • Add AI Performance Summaries
Data and AI features
  • Metric Forecasts
  • Performance summaries
  • Anomaly Detection
  • Smart alerts
  • Advanced Benchmarks
  • Metric Correlations
Partner only features
  • Client Accounts
  • Client Performance & Goals Overview
  • Add-on White-labeling
Support and consulting
  • Chat & Email Support
  • Priority Support
  • Guided Onboarding (6h)
  • Dedicated Analyst (2h/mo)
Account management & security
  • unlimited Users
  • User management
  • Two-factor authentication (2FA)
  • Single sign-on (SSO)
  • Advanced Security Management
View All Features
Compare Features Across All Plans
 
Monthly
Free Forever
Daily monitoring of your most-important metrics for up to 3 data sources.
0
Create Free Account
Starter
Basic features for high-level performance management and reporting.
47
Start Free Trial
Professional
Custom analytics capabilities for monitoring KPIs from any data source.
159
Start Free Trial
Growth
AI-enhanced analytics & advanced performance management.
319
Start Free Trial
Premium
All features & most add-ons with unlimited usage and enterprise-level security.
799
Talk to us
Connect Data
Data Sources included A Data Source is any property, account, or other source of data you want to integrate. (e.g., Syncing 3 GA4 properties would count as 3 data sources).
Data Source limit Add additional Data Sources to sync all of your data with Databox.
Sync frequency Update the sync frequency of your Data Sources.
120+ native integrations Connect HubSpot, Google Analytics, Facebook Ads, and more using a pre-built, one-click integration.
3rd party integrations (Zapier, Make) Visualize performance from 2,000+ third-party integrations using Zapier and Make.
Push custom data to API Push pre-processed data to Databox using scripting languages via the Rest API.
Spreadsheet integrations (Excel, Google Sheets) Use Databox to visualize your Google Sheets and Excel data.
Dataset integrations
SQL integrations Visualize your data from PostgreSQL, MySQL, AWS Redshift, Microsoft SQL Azure, Microsoft SQL Service, Google BigQuery and Snowflake in Databox.
Store Data
Historical data The maximum amount of historical data that’s available in your Databox Account.
Warehouse data storage The maximum amount of data that will be stored by Databox.
Prepare Your Data For Analysis* Available for select integrations. Visit the Available Integrations page in-app for details.
Create datasets Select the view and columns of data you need to create your custom dataset.
Filter dataset data Easily filter specific rows of data when preparing your dataset.
Merge datasets
soon
Combine data from different Data Sources (i.e., HubSpot and Stripe) using a unique identifier (like an email address or customer ID) to calculate new metrics and perform more advanced analysis.
Calculate dataset data
soon
Perform calculations on raw data, whether from one table or combined datasets.
Export dataset to CSV Export your dataset tables as CSV files for further analysis and sharing.
Build Custom Dashboards
Databoards Databoards are Databox dashboards.
300+ Public Databoard Templates Instantly visualize your performance using one of over 300 pre-built dashboard Templates created by our community of experts.
Dashboard Designer Visualize KPIs in a variety of ways, and build meaningful dashboards–no code or design skills necessary.
Databoard Account Templates Create and use custom dashboard templates in your Account to streamline your reporting process.
Databoard Loops Loop multiple dashboards together to create a comprehensive presentation of performance data.
Metric Builder Use Metric Builder to create Custom Metrics and get a more granular view of your performance.
Custom Metrics Build Custom Metrics to monitor custom data, events, goals and more with just a few clicks.
Data Calculations Easily calculate (add, subtract, multiply, divide) new metrics from any Data Source using Data Calculations.
Custom date ranges Define your own Date Ranges and Comparison Periods by selecting the start and end dates, custom rolling periods, and more.
Removable branding on Databoards Remove “Powered by Databox” and the Databox logo from dashboards in your Account.
Media creatives Display your ad creatives alongside related ads data.
Instant refresh A button to instantly refresh your data on demand 1x per day.
Fiscal Calendars Monitor, visualize, and report on all of your business data based on your fiscal calendar.
Monitor Performance Everywhere
Personalized Performance screen Keep an eye on what matters most, from critical KPIs to emerging trends.
Metrics screen Monitor all of your key metrics from one screen to see how performance is trending at a glance.
Slack integration Get dashboards, alerts, scorecards, and more delivered directly to Slack.
Stream to TV Easily stream your Databoards to any Smart TV using your own unique streaming code.
Mobile app access Monitor your performance data anytime, anywhere using the Databox Mobile app (available for iOS and Android).
Set and Track Goals
Create manual goals Set and track goals by manually entering a specific value (number, percentage, or currency). Then, update progress as needed by entering new values.
Add goals to dashboards Monitor your goal progress using gauge charts, progress bars, tables, and more.
Create metric-based goals Set goals based on your key metrics and track progress automatically as your data updates.
Advanced goal setup Set and adjust goals for all periods automatically. Or, update any period individually and instantly recalculate the rest with a single click.
View forecast and benchmark data See forecasted values and benchmark data while setting goals.
Teams & Collaboration
Create team spaces
new
Create dedicated spaces for each team in your organization and add the metrics, goals, dashboards, and reports they need to track.
Team permissions & sharing
soon
Easily Share With Your Team
Shareable Databoard Links A unique URL used for sharing and viewing your dashboards outside of the Databox app.
Scheduled Databoard Snapshots Schedule regular exports of dashboards to be delivered via email as JPGs or a PDF.
Scorecards Receive regular Scorecard updates on your most important KPIs through email, mobile push notification, and/or Slack.
Weekly Digest Receive detailed metric performance updates directly in your inbox each week.
Embed Databoards Use the simple embed code to share and publish live dashboards on any web page.
Annotations Add additional context and insights as a comment directly on a data point in a visualization.
Alerts Automatically and proactively monitor your most important KPIs and stay up-to-date on performance trends using Alerts.
Reporting
Create flexible reports
new
Create flexible, beautiful reports in presentation or page formats.
Presentation mode
new
Schedule Reports Schedule Reports to be sent on a daily, weekly, monthly, or quarterly basis. Add an automated reminder to be delivered to your inbox ahead of the scheduled send.
Use pre-built templates Instantly create Reports using pre-built Report Templates created by our community of experts.
Save custom templates Create and use custom Report Templates in your Account to streamline your reporting process.
Share and download PDFs Download Report PDFs directly in Databox or send via email.
Archive Reports Access, view, and retrieve all of your Account's Report PDFs.
Remove branding Remove “Powered by Databox” and the Databox logo from Reports in your Account.
Add data stories Add dynamic elements like metrics, time periods, and percentage of change to the text of your reports.
Add AI Performance Summaries
new
Summarize your performance with AI.
Data and AI features
Metric Forecasts
new
Predict future performace for your KPIs, optimize your strategy, and stay ahead of your competition.
Performance summaries
new
Artificial intelligence will assist you in discovering connections, patterns, and emerging trends in your data.
Anomaly Detection
new
Identify unusual patterns or outliers in data, which may indicate potential anomalies or areas of opportunity.
Smart alerts
new
Get notified when unusual behavior (like an unexpected spike or dip) is automatically detected in your data.
Advanced Benchmarks
new
Instantly compare your performance against other similar companies to recognize areas of opportunity and sell/ upsell/ retain clients.
Metric Correlations
soon
Quickly identify relationships between metrics to understand how they impact one another and how you can influence your overall performance.
Partner only features
Client Accounts Use Client Accounts to create a secure, repeatable, organized, and valuable reporting process for both your Agency and Clients.
Client Performance & Goals Overview View every client’s top KPIs and goals in one screen. Eliminate the work required for internal review of client performance and goal achievement.
White-labeling Create an on-brand experience in your Databox Account. Allow users to login, view dashboards, and receive emails with your company's branding. Perfect if you plan to resell Databox to your clients.
Support and consulting
Chat & Email Support
Priority Support Move your cases to the top of our chat and email support queues.
Guided Onboarding (6h) Personalized guidance as you set up and roll out Databox to your company. Includes 6 calls of one-on-one or team support, as well as priority support for 3 months.
Dedicated Analyst (2h/mo) Meet with a Databox expert and business analyst twice a month to discuss your goals, develop a plan for success, and assist with the creation of dashboards and reports.
Account management & security
Users Users can log in to your Databox Account and view or edit different features according to their user role and permissions.
User management Add and manage permissions for your team and clients in Databox.
Two-factor authentication (2FA) Add an additional layer of security to your account by requiring more than just a password to log in.
Single sign-on (SSO) We support Single Sign-on (SSO) over SAML 2.0 open authentication standard.
Advanced Security Management Make your account more secure and protect sensitive data, meet internal company policies, build trust and confidence and enhance control over your data by using Force 2FA, Force SSO, Activity Log, Login Records and Active User Sessions.
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unlimited
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100
unlimited
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unlimited

Upgrade Your Experience with Add-Ons

200 billed yearly

Branding & White-labeling

Create an on-brand experience by white-labeling your Databox Account. Allow users to login, view dashboards, and receive emails with your company's branding. Perfect if you plan to resell Databox to your clients. Learn more

500

Guided onboarding

Training and consulting on setting up Databox for your company or clients. Includes 6 training calls over Zoom and Priority Support for 3 months. Learn more

14 billed yearly

15 min sync per source

Sync every 15 minutes for selected Data Sources. Not available for all data sources due to vendor’s API limitations and rate limits. Learn more

40 billed yearly

Fiscal calendar

Monitor, visualize, and report on all of your business data based on your fiscal calendar to improve your accounting, performance, and revenue tracking processes.

1000

Quickstart Onboarding

Setup of your initial set of metrics, dashboards, and reports along with training on core Databox features and functionality. Learn more

160 billed yearly

Dedicated analyst

Ongoing success planning, training and data analysis from a Databox and analytics expert. Learn more

80 billed yearly

Advanced Security Management

Make your account more secure and protect sensitive data, meet internal company policies, build trust and confidence and enhance control over your data by using Force 2FA, Force SSO, Activity Log, Login Records and Active User Sessions. Learn more

Exclusive benefits for marketing agencies & consulting firms

  • Unified Client Management: Manage unlimited client accounts, KPIs, and goals in one platform.
  • Custom Solutions & Branding: Create custom reporting templates and leverage white-label add-on to enhance your brand presence.
  • Strengthen Client Relationships: Use enhanced tools to improve client engagement and satisfaction.
  • Turn analytics and reporting into a profit center, and benefit from reduced pricing.
Create a FREE Agency Account Or request a free demo call.
Learn More

Trusted by 20,000+ growing businesses

G2 4.8 stars
Enterprise High Performer Winter 2024 award, Europe Winter 2024 Leader award, Small Business Leader winter 2024 award
Capterra 4.5 stars

Frequently asked questions

How do you protect privacy and ensure security?

We take data security very seriously. Amazon is our hosting partner, and our servers are hosted in a world-class data center with the most advanced security protocols. Read more about how we protect and ensure the privacy of your data.

Can I upgrade and downgrade at any time?

Absolutely. Our flexible payment plans allow you to upgrade, downgrade, or cancel at any time. When upgrading, you’re only responsible for the difference in cost between your current plan and your new plan. When downgrading, your plan changes immediately and you’ll receive a credit applied to future payments covering the difference in cost between the current plan and the new plan. Cancellations take effect at the end of your billing period.

Do you offer a yearly discount?

Yes. Upgrade to a yearly subscription and get 20% off.

Which payment methods do you accept?

You can pay for your subscription using Visa, Mastercard, Maestro, American Express, JCB, Discover, Diners Club, Union Pay, and Google Pay. Annual subscriptions can be billed with other payment methods (wire bank transfer, checks,...). Contact us for more information.

What happens after my free trial?

During the 14-day trial, you can purchase a paid plan and your first payment will be at the end of the trial period. If you do not purchase, the trial will simply expire and you’ll be prompted to continue on the Free Plan. We do not require a credit card to start a trial.

What if I exceed my plan's limits?

No problem, we will automatically notify you within the app when you run into a limit for your plan. Common limits you get notified of are the number of users, dashboards, data sources, custom metrics, and when trying to use certain advanced features not included in your Plan.

How can I cancel my subscription?

You can cancel your subscription at any time from the bottom section on the Plans or Billing page. Our support team can help if you just need to pause your account temporarily.

What support resources are available to me?

World-class support is included in all plans! Everyone gets access to:

  • Our Support Team - just start a chat with us
  • Help Center.

What currency is used for billing?

All prices listed are shown in US dollars (USD).

What is the difference between a Data source and a Connection?

A Connection refers to the integration you set up to bring in data from a specific service or tool, such as Google Analytics.

A Data source is a specific dataset or view within that Connection. For instance, in Google Analytics, a Data source would be a particular website property like a specific website's domain.

One Connection can encompass multiple Data sources. So, while you have a single connection to Google Analytics, you can access and use data from multiple properties (domains) within that Connection.