Articles by author Elise Dopson

Elise Dopson Elise Dopson is a freelance B2B writer for SaaS and marketing companies. With a focus on data-driven ideas that truly provide value, she helps brands to get noticed online--and drive targeted website visitors that transform into raving fans.

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Marketing

9 Ways to Optimize Your Ecommerce Store’s Conversion Rate by Traffic Source

Which traffic sources convert shoppers best? In this guide, 20+ experts share ways for optimizing each traffic source to improve ecommerce conversion rates.

Elise Dopson Marketing Elise DopsonElise Dopson   |  Jul 23

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Marketing

Calculating Marketing ROI: 7 Popular Formulas + Reporting Tips

Sure, we know return on marketing investment is critical to track and monitor. But, how? Here’s how 30+ experts track theirs.

Elise Dopson Marketing   |  Jul 20

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Sales

10 Sales Pipeline KPIs to Track for Accurately Forecasting Sales

in order to maintain an accurate sales pipeline, you need to be tracking the right KPIs. So, which ones matter most? 48 sales pros share their thoughts.

Elise Dopson Sales   |  Jul 13

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Marketing

The 11 Best Pipedrive CRM Features According to Sales Pros

Do you use Pipedrive to track your sales pipeline? Here are 11 of the best Pipedrive features that can help your sales team close more deals.

Elise Dopson Marketing   |  Jul 8

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Analytics

18 Plays for Tracking Your Content Marketing Using Google Analytics

Tracking the performance of your content marketing doesn’t have to be complicated. In this guide, 30+ experts share how they do it with Google Analytics.

Elise Dopson Analytics   |  Jul 7

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Marketing

Google Ads Click-Through Rate (CTR): What’s Considered “Good” and How Can You Increase It?

What’s a good click-through rate (CTR) on Google Ads? How do you increase your Google Ads CTR? 88 paid marketers offer their expert advice in this report.

Elise Dopson Marketing   |  Jul 6

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Analytics

How to Measure Blog Attribution Using Google Analytics

Struggling to see how your blog posts contribute to leads and sales? Here’s how 20 content marketers use Google Analytics to measure blog attribution.

Elise Dopson Analytics   |  Jun 25

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Facebook Ad Impressions: Definitions, Benchmarks, and Ways to Improve

Reach and impressions are two of the most underrated Facebook Ads metrics. In this guide, experts share how they use them to improve their campaigns.

Elise Dopson   |  Jun 17

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Content Marketing

How to Create & Measure Your Content Marketing Funnel

Content works best when it serves unique buyers differently. Here’s how to establish and measure your content marketing funnel according to 26 pros.

Elise Dopson Content Marketing   |  Jun 16

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Marketing

100+ Experts On How to Use Google Search Console for SEO in 2020

We asked 100+ marketers to share how they use Google Search Console to support their SEO efforts. Here are their top tips (with step-by-step instructions).

Elise Dopson Marketing   |  Jun 4

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Analytics

12 Ways For Using UTM Parameters to Track Website, Content, & Campaign Performance

Here’s everything you need to know for using UTM parameters and Google Analytics to track website, content, and campaign performance according to 50+ pros.

Elise Dopson Analytics   |  May 28

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Analytics

The 14 Most Important Conversion Metrics to Track Using Google Analytics

You can track custom conversions in Google Analytics including leads, email sign-ups, sales. So, which are the most important? 40 marketers weigh in.

Elise Dopson Analytics   |  May 12

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Marketing

How to Set SEO Goals for Your Team (That Actually Drive Action)

How do you set SEO goals that will actually help you target the right keywords, increase search rankings, and drive more organic traffic?

Elise Dopson Marketing   |  May 5

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Basics

KPIs vs. Metrics: What’s the Difference & How Do You Measure Both?

What’s the difference between KPIs and metrics? How can you leverage both to track, measure, and ultimately improve your company’s performance?

Elise Dopson Basics   |  May 4

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Marketing

On-Page SEO Reporting: 27 Metrics For Discovering Meaningful Insights

Optimizing for on-page SEO is critical for your website’s success. But, how do you measure and report on it? 89 SEOs weigh-in to share their tips.

Elise Dopson Marketing   |  Apr 27

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Management

100+ Managers Share Their Best Advice for Managing Remote Teams

How do you manage a remote team? We asked 100+ managers to share their best advice for managing plans, priorities, execution when your team is remote.

Elise Dopson Management   |  Apr 20

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Facebook Ad Placements: How Do They Compare & Which Perform Best?

Which Facebook Ad placements drive the highest return? We asked a few dozen paid marketers to weigh in. Here’s what we learned.

Elise Dopson   |  Apr 7

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Marketing

50+ Experts Share the SEO Metrics They Track Every Week (& Why You Should, Too)

Your weekly SEO dashboard gives a good indication on whether your strategy is paying off. In this guide, we share the 25 SEO metrics that experts track on a weekly basis.

Elise Dopson Marketing   |  Apr 6

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Marketing

15 SEO Metrics That You Should Be Tracking On A Daily Basis

The ability to spot small wins (or fails) in your SEO strategy can be invaluable. In this guide, 38 experts share SEO metrics they track on a daily basis.

Elise Dopson Marketing   |  Mar 30

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15 Proven Ways for Lowering Your Cost Per Lead from Facebook Ads

Leads are important. But, the cost of those leads is of equal importance. We polled 54 marketers to find out the best ways for lowering your cost per lead.

Elise Dopson   |  Mar 24

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Marketing

How to Build a Comprehensive SEO Keyword Ranking Report

A keyword ranking report is key to understanding and optimizing you content efforts. In this guide, 48 experts share how they create theirs.

Elise Dopson Marketing   |  Mar 23

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Content Marketing

24 Must-Haves For Your Content Marketing Reporting Dashboards

A content marketing reporting dashboard shows your team how well they’re doing. But what should you include? (Spoiler alert: It’s more than just traffic.)

Elise Dopson Content Marketing   |  Mar 19

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Marketing

11 Tips for Creating a Custom Google Ads Dashboard to Track PPC Performance

Tracking the performance of your Google Ad campaigns can be a breeze when following these 11 tips for building meaningful Google Ads dashboards.

Elise Dopson Marketing   |  Mar 17

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Content Marketing

25 Tips for Updating Old Blog Posts for SEO & Boosting Organic Traffic

150+ marketers share tips for updating your old blog posts for SEO in order to improve the content, reading experience, and boost organic traffic.

Elise Dopson Content Marketing   |  Mar 16

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Content Marketing

22 Ideas for Using Data to Inspire Your Content Marketing Strategy

How do you define a content marketing strategy? Turns out, you already have the data to implement a strong one. Hear from 89 marketers on how to do it.

Elise Dopson Content Marketing   |  Mar 3

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Marketing

The SEO Competitive Analysis Tools & Tips 100+ Marketers Rely On Most

100+ marketers share the SEO competitor analysis tips and tools for understanding your competitor’s strategy and outranking them in search engines.

Elise Dopson Marketing   |  Mar 2

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Content Marketing

Content Marketing ROI: 13 Lead Generation Metrics to Measure & Report Every Month

It’s notoriously hard to track the ROI of content marketing. We asked 40 experts to share the lead generation metrics they’re tracking to report on ROI.

Elise Dopson Content Marketing   |  Feb 25

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Marketing

11 Tips for Creating An Actionable SEO Marketing Dashboard

You’ve put a lot of effort into SEO and now it’s time to report on results. Which KPIs should be included in an SEO dashboard? Here, dozens of marketers share their thoughts.

Elise Dopson Marketing   |  Feb 24

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Sales

How to Set, Track, & Achieve Your Monthly Sales Goals

Sales goals can mean everything––if they’re set and measured correctly. Here are tips from 90 sales pros on setting and tracking your monthly sales goals.

Elise Dopson Sales   |  Feb 20

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Content Marketing

Content Marketing Goals: 15 Ways to Set, Track, & Measure Your Efforts

What’s the goal of content marketing, anyway? Here, almost 200 marketers agree on the 15 content marketing goals every program should set and achieve.

Elise Dopson Content Marketing   |  Feb 17

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Marketing

The 22 Email Marketing Metrics Every Campaign Should Be Measured On

How do you measure the success of email marketing? We surveyed over 40 email pros and these are the email marketing metrics they recommend tracking most.

Elise Dopson Marketing   |  Feb 13

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Marketing

How to Set Long-Term Marketing Goals (And Actually Hit Them)

Do you avoid setting long-term marketing goals out of fear you won’t hit them? Here are tips from dozens of marketers on how to properly set goals.

Elise Dopson Marketing   |  Feb 11

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Marketing

How to Create SMART Marketing Goals That Your Team Will Actually Hit

The SMART framework ensures you’re focused on goals that are simple, measurable, achievable, realistic, and timely. Here’s how to set them for marketing.

Elise Dopson Marketing   |  Feb 6

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Sales

The 22 KPIs That Every Sales Rep Should Be Tracking

Everyone knows sales reps are tasked with, well, selling. But how do you measure the performance of all of the tasks involved? With these 22 sales KPIs…

Elise Dopson Sales   |  Feb 4

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Marketing

17 Real Marketing Report Examples For Communicating Performance To Your Team

Putting together a marketing report can be overhwleming. That’s why we’ve collated these 17 real marketing report examples shared by our readers to help.

Elise Dopson Marketing   |  Jan 22

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Marketing

Here Are The 19 KPIs to Include In Your Monthly Marketing Report

Most teams spend hours, even days, mapping out what to include in their marketing reports. Here are the 19 KPIs marketers say every report should include.

Elise Dopson Marketing   |  Jan 20

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Marketing

The 13 Product Marketing KPIs That Every Team Should Be Tracking

There are endless user signals to analyze and interpret––which ones are useful to track? Here are the 13 product marketing KPIs every team should focus on.

Elise Dopson Marketing   |  Jan 16

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Basics

The 20 Most Important B2B KPIs According to More Than 50 Businesses

Unsure which metrics your B2B organization needs to keep an eye on? In this guide, experts from 42 B2B companies share the KPIs they track.

Elise Dopson Basics   |  Jan 15

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Marketing

What To Include in Your Daily Marketing Report: A 16-Point Checklist

Your daily marketing report tells you whether your team is on-track to meet campaign goals. In this guide, 29 experts share what you should include.

Elise Dopson Marketing   |  Jan 7

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Analytics

18 Google Analytics Custom Dimensions for Drilling Down Into Your Website’s Performance

Custom dimensions are a great way to enrich your Google Analytics data with third-party tools. In this guide, 20+ experts share the custom dimensions you should be using.

Elise Dopson Analytics   |  Jan 6

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Marketing

How to Build an SEO Report: 27 Metrics & Insights To Include

Here are 27 metrics and insights you should include in every SEO report in order to identify what’s working, what’s not, and what you can do about it.

Elise Dopson Marketing   |  Jan 2

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11 Essential Metrics That Every Social Media Report Should Include

How do you sell the value of social media marketing? Which metrics should be included in reports? What else should be included? 60+ marketers weigh in.

Elise Dopson   |  Dec 18 2019

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Marketing

The 13 Most Useful Google Search Console Tools, According to 50+ SEOs

Google Search Console is a free tool for SEOs. In this guide, 60+ experts share their best tool or feature that GSC has to offer.

Elise Dopson Marketing   |  Dec 17 2019

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Marketing

19 Ways For Using Google Trends To Build Your Content Marketing Strategy

Google Trends is a free tool that most marketers forget about. These experts share how they use Google Trends data to support their marketing campaigns.

Elise Dopson Marketing   |  Dec 12 2019

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Marketing

The 14 Best SEO Competitive Analysis Tools (and How to Use Them)

Lingering in the depths of page 2 while your competitors reach the top five positions on Google? Here are 14 competitive analysis tools you should use now.

Elise Dopson Marketing   |  Dec 9 2019

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Content Marketing

18 B2B Content Marketing Examples That Every Team Can Draw Inspiration From

Here are 18 B2B content marketing campaigns that should have a place in the hall of fame. More importantly, learn how and why they’re so effective.

Elise Dopson Content Marketing   |  Dec 5 2019

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Marketing

29 Free Link Building Tips for Building Links On Little-to-No Budget

Almost 40% of SEOs don’t have a budget for link building. In this guide, 80+ experts share how they build free backlinks to maximize their small (or lack of) budget.

Elise Dopson Marketing   |  Dec 3 2019

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Marketing

21 Ways for Creating a Website Structure That’s Optimized for SEO

Search engines use your site structure to find, crawl, and rank content on your website. Here’s how you can build an SEO-friendly website structure that Google (and your users) love.

Elise Dopson Marketing   |  Dec 2 2019

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24 Twitter Marketing Tips for Driving Engagement, Leads, & Sales

Twitter has been voted the third-best social platform for generating leads. In this guide, 39 experts share their best tip for making the most out of Twitter.

Elise Dopson   |  Nov 27 2019

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Analytics

Google Analytics for Ecommerce: 14 Tips for Measuring Your Online Store

There are many tools you could use to measure the performance of your online store. Or, you can follow these 14 tips for using Google Analytics for ecommerce.

Elise Dopson Analytics   |  Nov 19 2019

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Analytics

15 Ways for Using Google Analytics to Track Your SEO Efforts for Free

Want to know how to use *only* Google Analytics to track your SEO efforts? Here, 50+ SEOs share their best hacks for using the free tool to track SEO.

Elise Dopson Analytics   |  Nov 18 2019

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Marketing

18 Fundamental Ecommerce SEO Tips for Driving Sales Through Search Engines

Looking to cash in on people purchasing items after finding them on Google? Here are the best ecommerce SEO tips you can use to reach page #1 in SERPs.

Elise Dopson Marketing   |  Nov 7 2019

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Analytics

20+ Google Analytics Reports, Metrics, & Tips for Measuring Your Blog’s Performance

In this guide, 90+ marketers share the Google Analytics reports, metrics, and best tips for measuring the performance of their blogs.

Elise Dopson Analytics   |  Nov 6 2019

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Marketing

How to Run An Effective Competitive Analysis & Uncover Hidden Opportunities

Are you struggling to pass your competitors in sales or search rankings? Here are the most popular competitor analysis tools and tips for getting ahead.

Elise Dopson Marketing   |  Oct 31 2019

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Analytics

The 11 Highest-Recommended Sources for Google Analytics Training

Feel overwhelmed when you sign into your Google Analytics account? Our experts share the best training programs to help you get the most out of your data.

Elise Dopson Analytics   |  Oct 29 2019

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Marketing

Avoid These 38 SEO Fails to Increase Your Chances of Ranking

Are you struggling to get your SEO strategy off the ground? You might be making one of these 38 common SEO mistakes––here’s how to avoid them.

Elise Dopson Marketing   |  Oct 28 2019

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Analytics

25 Examples of Google Analytics Segments That Enable Deeper Analysis

With these Google Analytics segments, you can dig deeper into your most important metrics and organize performance data to get the insights you need.

Elise Dopson Analytics   |  Oct 22 2019

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Content Marketing

24 Examples of High-Performing Pillar Pages To Draw Inspiration From

Hear from 45 SEO experts on pillar page examples you can replicate to strengthen your internal link structure and overall search rankings.

Elise Dopson Content Marketing   |  Oct 15 2019

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Content Marketing

How to Guest Post and Actually Get Links & Traffic to Your Website

Is guest blogging dead? The short answer: No. Here, 79 experts share how they find, land, and secure guest blog opportunities that actually get links.

Elise Dopson Content Marketing   |  Oct 9 2019

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Agencies

The 13 Most Important KPIs Your Marketing Agency Needs to Track

While your client KPIs might be on track, many agencies end up neglecting their own numbers. Here, 29 experts share the KPIs their agency tracks most.

Elise Dopson Agencies   |  Oct 8 2019

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Content Marketing

26 Blog Title Examples That Get High Organic Search CTRs

You’re trying to craft incredible titles for your blog posts, but although you’re ranking well in Google, people still aren’t visiting your site. Here are 26 examples of blog post titles with high click-through-rates you can use as inspiration.

Elise Dopson Content Marketing   |  Oct 2 2019

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Marketing

The 19 Best WordPress Marketing Plugins You Should Install on Your Website

The average marketer uses 1-5 WordPress plugins on their website. Here are 19 of the best WordPress marketing plugins they recommend.

Elise Dopson Marketing   |  Oct 1 2019

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Marketing

The 10 Most Important Influencer Marketing KPIs Every Campaign Should Track

The majority of experts we surveyed said influencer marketing has been highly effective for their businesses. Here are the 10 influencer marketing KPIs you need on your radar.

Elise Dopson Marketing   |  Sep 25 2019

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Basics

How To Analyze Data: 30+ Experts On Making Sense of Your Performance

Do you look at spreadsheets of data with analysis paralysis? In this guide, we share 14 techniques that will help you analyze data (the easy way).

Elise Dopson Basics   |  Sep 24 2019

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Content Marketing

The Best Structured Data Tools for SEOs and Content Marketers

How’d you like more real estate in the SERPs for your potential customers to see? With these structured data tools, and these expert tips, here’s how…

Elise Dopson Content Marketing   |  Sep 17 2019

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Content Marketing

The 14 Best Online Communities for Promoting Your Content

Is your content falling into the 91% that gets no organic traffic? These experts recommend using these online communities to help promote your content.

Elise Dopson Content Marketing   |  Sep 11 2019

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Marketing

No Degree Needed: Do These Things to Get a Job in Digital Marketing.

Struggling to get a digital marketing job without experience or professional qualifications? These experts argue whether you need either–and share tips on how to get your foot in the door.

Elise Dopson Marketing   |  Sep 4 2019

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Sales

How to Upsell: 12 Tactics to Increase Your Customer Lifetime Value

The majority of upsells have a 20%+ success rate. In this guide, we’ll share the tactics 23 companies use to upsell–and the effect it will have on your LTV.

Elise Dopson Sales   |  Aug 27 2019

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Sales

Demystifying Lead Scoring: 14 Ways For Identifying Your Highest Quality Leads

Spending time converting leads with no success? Use this lead scoring model to find your high-quality leads, and prioritize them to close the sale faster.

Elise Dopson Sales   |  Aug 21 2019

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Sales

19 Tried-and-True Lead Nurturing Tips for Closing More Deals

There are countless ways to nurture your leads––so, what works best? Here, 40+ experts share their most effective tips for nurturing leads into a sale.

Elise Dopson Sales   |  Aug 20 2019

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Content Marketing

29 Content Marketing Statistics Every Blogger & Marketer Needs to Know

What content types work best? Is content important for SEO? This monster collection of content marketing statistics will answer all of your questions.

Elise Dopson Content Marketing   |  Aug 1 2019

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Marketing

38 SEO Statistics You Need to Know for Increasing Your Search Rankings [New Data]

How many keywords should you include in each blog post? How long should each blog post be? That, and much more, in the 38 SEO statistics you need to know.

Elise Dopson Marketing   |  Jul 30 2019

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Marketing

14 Proven Ways to Reduce Customer Churn in SaaS

The majority of SaaS businesses lose 1-3% of their customers every month. In this guide, 30 experts share how they keep them onboard for years to come.

Elise Dopson Marketing   |  Jul 23 2019

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Marketing

Freemium vs. Free Trial: Which is the Better Model for Your Business?

Freemium and free trials are common acquisition models in SaaS––but which is the right model for you? Here, 70+ experts share the best way to decide.

Elise Dopson Marketing   |  Jul 17 2019

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Sales

11 Ways to Improve Lead Quality According to 40 Marketing & Sales Experts

Marketers say an awareness of the need/problem is one of the most important lead qualification factors. In this guide, they’re sharing how they use that (and more) to improve their lead quality.

Elise Dopson Sales   |  Jul 10 2019

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Content Marketing

Content Strategy vs. SEO Strategy: How to Decide Which Comes First

Content and SEO are equally as important… But which do you start with? We asked 60+ experts to share the strategy they prioritize—and why.

Elise Dopson Content Marketing   |  Jul 8 2019

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Content Marketing

How Do You Craft a Successful Media Pitch that Actually Lands Coverage?

The majority of PR pitches result in coverage just 10% of the time. This guide shares from 48 PR pros to help you write a successful pitch–and land coverage every time.

Elise Dopson Content Marketing   |  Jul 3 2019

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11 Facebook Retargeting Tips For Converting Warm Leads

Over half of the marketers we surveyed use website traffic segments to retarget on Facebook. Here are seven other options, plus a handful of tips to maximize results.

Elise Dopson   |  Jun 11 2019

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Content Marketing

20 Ways to Fill Your Editorial Calendar with Highly Relevant Topics

Constantly finding new content ideas can feel exhausting. We asked 64 experts how they find entertaining, valuable and SEO-worthy topics to include in theirs.

Elise Dopson Content Marketing   |  Jun 5 2019

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Marketing

Conversion Rate Optimization: How to Discover Your Next A/B Test

95% of conversion rate optimization (CRO) experts prioritize their split-tests. Here’s how you can find (and test) the ones that are worth the effort.

Elise Dopson Marketing   |  May 23 2019

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Marketing

13 Advanced Google Analytics Metrics & Hacks for Measuring Your Marketing Campaigns

Want to drill deeper into performance using only Google Analytics? Here, 32 experts share the best tips, hacks, and metrics for analyzing your campaigns.

Elise Dopson Marketing   |  May 14 2019

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Marketing

The Best Video Gear & Tools for Marketers

Are you one of the 88% of marketers planning to invest in video this year? No matter your budget, 27 video pros share their must-have tools.

Elise Dopson Marketing   |  May 9 2019

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Content Marketing

The 19 Fundamental Content Marketing KPIs for Measuring ROI

Save time in reporting meetings by using these content marketing metrics–all of which our pros focus on when evaluating the success of their strategy.

Elise Dopson Content Marketing   |  May 7 2019

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Content Marketing

What’s the Best Blogging Platform? 66 Content Marketers Weigh In.

Powering over 32% of the web, WordPress is often considered the go-to blogging platform. But, these platforms are coming for the title.

Elise Dopson Content Marketing   |  Apr 30 2019

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Marketing

The 31 Irrefutable Laws for Creating an SEO-Friendly Website That Ranks in Search

65 SEO experts share their best tip for optimizing an entire website–ranging from content marketing to technical SEO–to help you reach the top spots in Google.

Elise Dopson Marketing   |  Apr 25 2019

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Content Marketing

14 Proven Ways to Increase Your Blog and Newsletter Subscribers

48% of respondents to our latest report convert >11% of visitors to blog or newsletter subscribers. In this guide, 28 experts share the proven tips for doing so.

Elise Dopson Content Marketing   |  Apr 16 2019

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Sales

16 Proven Ways for Increasing Inbound Sales Calls

92% of all customer interactions happen over the phone. Here, 26 sales experts share proven ways for increasing the inbound sales calls your business receives.

Elise Dopson Sales   |  Apr 10 2019

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Marketing

16 Ways to Improve Your Landing Page Conversion Rates

You’ve invested time and money into building attractive offers and landing pages–here are 16 proven ways for increasing their conversion rates.

Elise Dopson Marketing   |  Apr 1 2019

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Videos vs. Images: Which Drives More Engagement in Facebook Ads?

Which performs better on Facebook–images or video? Here’s what 26 marketers say works best as two of the most popular Facebook ad formats go head-to-head.

Elise Dopson   |  Mar 14 2019

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The Best Facebook Ad Content for Driving Awareness & Sales

Approximately 3 million businesses use Facebook Ads, but with so much competition, it’s tough to know what stands out from the crowd. From videos to long-form text, here’s the type of content 29 experts are using.

Elise Dopson   |  Mar 7 2019

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Marketing

Live Chat vs. Chatbots: How to Start Effective Conversations (According to 26 Marketers)

Website visitors are 82% more likely to convert if they’ve chatted with the business beforehand. These marketers share how to start those conversion-worthy conversations.

Elise Dopson Marketing   |  Feb 26 2019

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Marketing

How to Run Effective A/B Tests According to 28 Marketing Experts

Not even 30% of marketers say their A/B tests are successful 50% of the time. From varying sample sizes to determining statistical significance, here’s how some of them improve their results.

Elise Dopson Marketing   |  Feb 21 2019

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Content Marketing

How Do You Accurately Measure the ROI of Content Marketing? 27 Experts Weigh-In

From varying attribution models to offsetting overall costs, these 27 marketers share how to determine whether a content marketing strategy is paying off.

Elise Dopson Content Marketing   |  Jan 29 2019

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Content Marketing

The Shift in Your Content Marketing Mix: 25 Marketers On What’s Changed in 2 Years

Less blogging? More video? These 25 marketers share how their content marketing mix has changed to determine the type of content you should be investing in.

Elise Dopson Content Marketing   |  Jan 23 2019

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Marketing

80 of The Best, Easiest-to-Use, and Most Valuable Marketing Tools from 2018

In the market for a new piece of software? Here, 31 marketers share which tools they adopted in 2018 and will continue to rely on in 2019.

Elise Dopson Marketing   |  Jan 16 2019

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Content Marketing

How to Build A Successful Content Marketing Strategy from Scratch in 2019

Blogging, podcasting, video, long-form content and more – 40 marketers share their best advice for starting and scaling up your content marketing efforts in 2019.

Elise Dopson Content Marketing   |  Jan 8 2019