NEW: REST API and 30+ Custom API Integrations Available Now in Databox

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One of the most requested items on our Roadmap is always new integrations. Our users love the ability to pull data from different locations onto their Databox dashboards and create visually compelling reports further down the line. 

So in order to make this more accessible, we are introducing 30+ Custom API Integrations to help our users pull data and create custom metrics on their own (or with the help of our experienced team). 

How do Custom API Integrations work?

Custom API Integrations replaces the need for tools like Zapier or Integromat—this means you no longer have to maintain these tools (less logins to track) or pay for them.

Connecting a Custom API integration to Databox is relatively simply. Just log in to the tool from within our interface using OAuth, or by entering your API key from the tool.

Once you do that, you will see a new interface where you can pull data from the other tool’s API and then build custom metrics from the data.

Which Integrations are included and how to connect them?

Below you’ll find a list of 30+ integrations that are currently available. By clicking on the ones you are interested in connecting, you will access a detailed Knowledge Base article that will guide you through all the necessary steps for connecting the new integration and creating custom metrics. 

• AWeber
• BigCommerce
• Calendly
• Capsule CRM
• Chargebee
• ClickUp
• Constant Contact
• ConvertKit
• Dropbox
• Freshbooks
• Freshsales
• Front
• GetResponse
• Hootsuite
• JotForm
• Kommo
• MailerLite
• Medium
• Messenger for Business
• Ortto
• Recurly
• Slack
• Trello
• Twilio
• Typeform
• Vtiger
• Wrike
• Zendesk
• Zoho Books
• Zoho CRM

Keep in mind that new integrations are added regularly, and we’d love to hear what you’d like to see next. You can request a new Data Source integration here. 

In case you are still uncertain how the process works—our team is also available to help you use these new integrations, including building metrics from the data that the API returns. Just start a chat to book time with one of our product expert salespeople or your account managers.

Using Custom REST API

Our Custom API Integrations have predefined base URLs which means that they, by default, do not include API versions. The reason for this is that we wanted to enable you to use various API versions when preparing your Custom Metrics.

Now, it is important to keep in mind that there is a possibility that the credentials you use when connecting your Data Source do not allow you to access data from all API versions. 

The reason for this can be found in the API provider’s access management for different API versions and will result in you not being able to access data for specific API versions. 

There are two ways to deal with this. Either:

• Connect a custom REST API data source
• Request we build a new version of the Custom API Integration as part of a paid service.Note: This will only be possible if the API supports authentication with access tokens retrieved through OAuth authorization.

Start Connecting Your Custom API Integrations

If you’re a Databox user, you can use this link directly to explore the integrations in the app.

IMPORTANT: This functionality is not available on our Free or Starter plan. If you’re interested in testing out the feature, you can begin a trial of the Professional or Performer plan inside the Billing settings of your account. 

Want a Custom API Integration connected for you? Our team is available to help!. Just start a chat to book time with one of our product experts.