KPIs & Metrics

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18 SaaS Metrics and KPIs Every Company Should Track
KPIs & Metrics

18 SaaS Metrics and KPIs Every Company Should Track

Growing any business is difficult, but scaling a software as a service (SaaS) company is on a whole other level.  Most SaaS companies struggle to ...

Author's avatar by Gasper Vidovic | Apr 9
The 11 Most-Tracked Google Analytics Metrics in GA4
Marketing

The 11 Most-Tracked Google Analytics Metrics in GA4

Google Analytics metrics are essential for understanding your website’s performance and user behavior. If you used Universal Analytics (UA), you were familiar with its data ...

Author's avatar by Stefana Zaric | Jan 28
KPIs vs. Metrics: Understanding the Differences
Marketing

KPIs vs. Metrics: Understanding the Differences

“KPIs, metrics, data points, targets, measures… how am I supposed to understand all of these things? Are these just some buzzwords that businesses throw around? ...

Author's avatar by Filip Stojanovic | Aug 8, 2024
What Is a KPI? Definition, Types, Examples and Best Practices
KPIs & Metrics

What Is a KPI? Definition, Types, Examples and Best Practices

Have you heard this quote from Edwards Deming? – “In God we trust, all others bring data.” In today’s competitive landscape, if you’re not measuring ...

Author's avatar by Filip Stojanovic | May 29, 2024
Making Your Data Come to Life: 5 Best Practices and Tips for Data Visualization in 2024
KPIs & Metrics

Making Your Data Come to Life: 5 Best Practices and Tips for Data Visualization in 2024

Imagine looking at a bland spreadsheet filled with hundreds of columns containing nothing but some raw numbers… Be honest – how well would you understand ...

Author's avatar by Filip Stojanovic | Apr 9, 2024
The 14 Website Engagement Metrics Every Marketing Team Should Be Tracking in 2024
Marketing

The 14 Website Engagement Metrics Every Marketing Team Should Be Tracking in 2024

In the marketing world, acquisition metrics (like traffic) get a lot of press, but when we asked marketers about their essential website KPIs, many talked ...

Author's avatar by Kiera Abbamonte | Aug 8, 2024
13 Most Important Help Desk KPIs to Track and Measure Help Desk Performance
KPIs & Metrics

13 Most Important Help Desk KPIs to Track and Measure Help Desk Performance

By now, you’ve probably heard the statistic that it is 5 times more expensive to acquire a new customer than it is to retain an ...

Author's avatar by Jessica Malnik | Jan 30
Content Marketing Benchmarks by Industry for 2025
KPIs & Metrics

Content Marketing Benchmarks by Industry for 2025

Content marketing benchmarks are essential for measuring success, yet many marketers overlook them while navigating AI-driven content creation and Google’s ever-changing algorithms. With increasing pressure ...

Author's avatar by Nevena Rudan | Apr 10
18 Healthcare Key Performance Indicators to Include in a KPI Dashboard
Dashboards & Visualization

18 Healthcare Key Performance Indicators to Include in a KPI Dashboard

A successful healthcare facility requires a lot more than hiring world-class healthcare providers. You need solid processes that maximize patient satisfaction while minimizing operational inefficiencies. ...

Author's avatar by Saffa Faisal | Mar 27
5 KPI Management Best Practices to Consider in 2025
KPIs & Metrics

5 KPI Management Best Practices to Consider in 2025

At the beginning of each new fiscal year, you and your team set goals.  Your goals might range from a certain dollar amount in sales ...

Author's avatar by Rebecca Reynoso | Jan 29
Organic and Paid CTR Industry Benchmarks for 2023 [ORIGINAL DATA]
Marketing

Organic and Paid CTR Industry Benchmarks for 2023 [ORIGINAL DATA]

You may be targeting the right users with your SEO efforts and ads, but are they actually clicking on your content? Views and impressions are ...

Author's avatar by Nevena Rudan | Apr 9
Is Traffic a Vanity Metric? 3 Practices to Measure the ROI of Traffic
KPIs & Metrics

Is Traffic a Vanity Metric? 3 Practices to Measure the ROI of Traffic

You’ve heard traffic is a vanity metric. That quality is more important than quantity. That (sometimes) less is more… These messages are logical. Since high-quality ...

Author's avatar by Kevin Daniel | Apr 9, 2024
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