Marketing Benchmarks by Industry

Marketing Sep 19, 2023 19 minutes read

Table of contents

    Would you go out on an open highway with a blindfold covering your eyes?

    Probably a bad idea, right?

    Well, that’s pretty much the same for running marketing campaigns and not having any concrete benchmarks to help you steer the way and outperform your competition.

    But with our comprehensive report on marketing benchmarks, we’ll help you take that blindfold off and better understand where you’re going.

    We have listed marketing benchmarks for the 12 metrics for 15 selected industries. These 12 metrics offer a holistic view of a brand’s online visibility, engagement, and conversion capabilities.

    And if you want to dig even deeper, you can go down our Benchmark Groups rabbit hole for additional insights and data. It’s free, and you can start within the next 5 minutes.

    Shall we start?

    Sessions

    Across all industries, we found that the median number of sessions for August 2023 is 3.74K.

    Sessions

    Here’s a closer look at the number of sessions for each industry: 

    IndustrySessions
    Apparel & Footwear27.05K
    Automotive12.02K
    Construction1.56K
    Consulting & Professional Services2.56K
    eCommerce & Marketplaces14.08K
    Education7.98K
    Food8.09K
    Health Care4.92K
    Health & Wellness5K
    Information Technology & Services4.63K
    Industrials & Manufacturing2.91K
    Real Estate3.54K
    SaaS3.49K
    Technology5.02K
    Travel & Leisure3.94K

    Per data, the Apparel & Footwear industry is leading in sessions. The disparity can be attributed to several factors:

    • Apparel & Footwear is a consumer-centric industry and naturally attracts a higher number of online visitors due to frequent shopping, browsing habits, and seasonal changes in fashion. On the other hand, industries like Construction, and Consulting & Professional Services are more B2B-focused, which may result in fewer website sessions because decision-making processes are longer and not based on impulse. 
    • The Apparel & Footwear industry often employs aggressive online marketing campaigns, utilizing social media influencers, digital ads, and email marketing, which can drive significant traffic to their sites. Other industries may not invest as heavily in such campaigns. 
    • Apparel brands cultivate brand loyalty and often have a strong community following, leading to repeat website sessions. This kind of community engagement might be less in other industries. 
    • For Apparel & Footwear, websites often serve as primary sales channels, encouraging more visits. In contrast, the primary purpose of websites in other industries might be informational or for lead generation, resulting in fewer but more targeted sessions.

    Expert recommendation: When analyzing page sessions, do you pay attention to which links users click and what other content they check out? If you do, a good way to utilize that data is to create content groupings based on page sessions. This way, you’re building silos that help your users find all the beneficial information they need in one place (or, at least, find it easier).

    Average Session Duration

    Across all industries, the median average session duration for August 2023 is 2m 38s.

    Average Session Duration

    Here’s a closer look at the average session duration for each industry: 

    IndustryAverage Session Duration
    Apparel & Footwear2m 46s
    Automotive2m 42s
    Construction2m 24s
    Consulting & Professional Services2m 35s
    eCommerce & Marketplaces2m 24s
    Education3m 14s
    Food2m 35s
    Health Care2m 46s
    Health & Wellness2m 44s
    Information Technology & Services2m 42s
    Industrials & Manufacturing2m 41s
    Real Estate2m 34s
    SaaS2m 34s
    Technology2m 46s
    Travel & Leisure3m 16s

    Based on this data, users spend the most time on Travel & Leisure and Education industry websites. This can be because both industries often offer content that is engaging and interesting to users. Travel & Leisure websites may provide detailed travel guides, photos, and user-generated content about exotic destinations, while Education websites usually offer interactive lessons, quizzes, and resources that keep users engaged for longer periods.

    Also, in the Travel & Leisure industry, users may spend a significant amount of time researching and planning their trips, looking for accommodations, flights, activities, and reviews. Similarly, in the Education industry, learners may spend extended periods studying, completing assignments, or taking online courses, which leads to longer sessions.

    Expert recommendation: One of the best ways to increase the average session duration on your website is to focus on building content libraries, not publications. When we say publications, we’re referring to one-off blog posts that don’t “push” readers to stay on your website and explore further topics. Instead, a better game plan is to pinpoint one high-intent topic and create a library of quality articles around it to get the users to stick around longer.

    Engagement Rate

    Across all industries, the median engagement rate for August 2023 is 56.23%.

    Engagement Rate

    Here’s a closer look at the engagement rate for each industry: 

    IndustryEngagement Rate
    Apparel & Footwear60.23%
    Automotive57.83%
    Construction54.92%
    Consulting & Professional Services52.43%
    eCommerce & Marketplaces63.86%
    Education58.1%
    Food53.74%
    Health Care59.15%
    Health & Wellness62.03%
    Information Technology & Services52.98%
    Industrials & Manufacturing58.18%
    Real Estate53.96%
    SaaS52.9%
    Technology54.44%
    Travel & Leisure62.43%

    One of the potential reasons why Ecomms and Marketplaces have a better engagement rate than most industries is that they often use algorithms to recommend products, increasing the chances of user engagement + multiple interactive elements like product zoom, reviews, Q&A, and related product suggestions, encouraging user interaction.

    Similarly, Health & Wellness websites – another high engagement rate industry – frequently use a mix of articles, videos, infographics, and interactive tools (like BMI calculators or symptom checkers). The diverse content types can cater to various user preferences, encouraging more interaction.

    Expert recommendation: Tracking your engagement (properly) in Google Analytics 4 is still a challenge for most marketers and business owners. To understand the full picture of what’s happening, you need to navigate through several dashboards and extract your data in a separate spreadsheet before you start with the analysis. With Databox, you can do that from one place. With our free Google Analytics 4 Engagement Overview Dashboard, you can stay on top of all of your key website engagement insights and see how visitors interact with your most relevant pages, all in one screen. Connect your data, pick out the metrics, and you’re ready to go.

    Google Analytics 4 Engagement Overview Dashboard

    Session Conversion Rate

    Across all industries, the median session conversion rate for August 2023 is 2.01%.

    Session Conversion Rate

    Here’s a closer look at the session conversion rate for each industry: 

    IndustrySession Conversion Rate
    Apparel & FootwearMISSING
    AutomotiveMISSING
    Construction3.02%
    Consulting & Professional Services1.56%
    eCommerce & MarketplacesMISSING
    EducationMISSING
    FoodMISSING
    Health Care2.93%
    Health & Wellness1.63%
    Information Technology & Services2.04%
    Industrials & Manufacturing2.29%
    Real EstateMISSING
    SaaS2.01%
    Technology1.82%
    Travel & LeisureMISSING

    In both Construction and Healthcare, which have the highest session conversion rates, there is often a sense of urgency and a high level of intent among users. People seeking construction services may have an immediate need for home repairs or renovations, while healthcare seekers may be looking for medical care or treatment. This urgency can lead to quicker decision-making and higher session conversion rates.

    Expert recommendation: You probably already know how important it is to add social proof to your landing pages when it comes to conversions, but how much time have you spent split-testing the placement of your social proof? Experimenting with social proof placements can be an easy way to increase your conversions, without changing any of the other elements on your page. For example, some of our past respondents found that adding social proof next to CTA buttons can have a significant increase in session conversion rates.

    Impressions

    Across all industries, the median number of impressions for August 2023 is 107.81K.

    Impressions

    Here’s a closer look at the number of impressions for each industry: 

    IndustryImpressions
    Apparel & Footwear161.79K
    AutomotiveMISSING
    Construction60.65K
    Consulting & Professional Services81.22K
    eCommerce & Marketplaces57.62K
    Education154.42K
    Food156.68K
    Health Care150.53K
    Health & Wellness202.31K
    Information Technology & Services112.48K
    Industrials & Manufacturing121.2K
    Real Estate81.97K
    SaaS112.02K
    Technology165.85K
    Travel & Leisure269.57K

    Industries publishing more content or updating their content regularly might generate more impressions. Frequent content additions or updates signal to search engines that the website is active, making it more likely to appear in search results.

    Also, seasonality makes a difference – as August is a holiday season, it makes sense that Travel & Leisure spike. The same might be true for Health and Wellness. This trend is also present in Views – as Travel often involves significant planning and research, potential travellers might view multiple listings to compare accommodations, attractions, or packages before making a decision.

    Expert recommendation: To properly track impressions – and all of the relevant complementary metrics that help you understand the big picture – the best approach is to compile all of your numbers in a single place and simplify the analysis process. Unfortunately, this just isn’t as intuitive as it should be in Google Search Console, and if you segment the data manually it ends up taking too much time off your schedule. The solution is to use specialized dashboard software like Databox to track all of this in one place. You can download our free Google Search Console Basics Dashboard Template and have your own dashboard up and running in a matter of minutes.

    Google Search Console Basics Dashboard Template

    Position

    Across all industries, the median position for August 2023 is 30.34.

    Position

    Here’s a closer look at each industry’s position: 

    IndustryPosition
    Apparel & FootwearMISSING
    AutomotiveMISSING
    Construction31.57
    Consulting & Professional Services35.82
    eCommerce & Marketplaces20.54
    Education28.55
    Food19.01
    Health Care31.15
    Health & Wellness27.15
    Information Technology & Services34.34
    Industrials & Manufacturing23.41
    Real Estate30.89
    SaaS33.89
    Technology32.28
    Travel & Leisure25.93

    Based on August data, Food and Ecommerce & Marketplaces have the best average position on Google, while Consulting & Professional Services and Information Technology are currently at the higher end sitting at 35.82 and 34.34 average positions.

    Expert recommendation: The search analytics report in Google Search Console can easily help you improve your search position by identifying the keywords you should further optimize or write new content for. For example, examine queries on your top-ranking content. Take a look at queries with high impressions, low CTR and average position below 40 to uncover content opportunities that will help you expand your content clusters.

    Clicks

    Across all industries, the median number of clicks for August 2023 is 1.73K.

    Clicks

    Here’s a closer look at the number of clicks for each industry: 

    IndustryClicks
    Apparel & Footwear3.58K
    Automotive8.71K
    Construction708
    Consulting & Professional Services923.5
    eCommerce & Marketplaces781
    Education3.72K
    Food3.18K
    Health Care2.06K
    Health & Wellness4.74K
    Information Technology & Services1.61K
    Industrials & Manufacturing2.05K
    Real Estate1.92K
    SaaS1.67K
    Technology2.04K
    Travel & Leisure7.7K

    The Automotive and Travel & Leisure industries received the highest number of clicks in August, and this can be due to several reasons.

    For starters, consumers typically conduct extensive research when making automotive purchases or planning vacations. They search for reviews, specifications, pricing, availability, and other details, leading to multiple clicks to gather information.

    Furthermore, Travel and Automotive-related decisions often involve significant financial investments. People want to make informed choices, which motivates them to click on multiple search results to compare options and find the best deals.

    Expert recommendation: If there’s one tested and proven method to get more clicks, it’s to talk about hot topics. Take AI for example, in the past few months, generative AI has dominated everything from social media content and blog posts to YouTube and video content. And the trend is still going strong. There are several ways you can spot exploding topics to cover, including using Google Search Console to monitor upcoming trends. 

    Click-Through Rate (CTR)

    Across all industries, the median CTR for August 2023 is 1.56%.

    CTR

    Here’s a closer look at the CTR for each industry: 

    IndustryCTR
    Apparel & FootwearMISSING
    Automotive1.73%
    Construction1.39%
    Consulting & Professional Services1.44%
    eCommerce & Marketplaces0.88%
    Education2.73%
    Food2.23%
    Health Care1.27%
    Health & Wellness1.76%
    Information Technology & Services1.32%
    Industrials & Manufacturing2.23%
    Real Estate2.02%
    SaaS1.43%
    Technology1.44%
    Travel & Leisure2.13%

    Based on our data, industries that are seeing the highest CTR (over 2%) include Education, Industrials & Manufacturing, Travel & Leisure, Real Estate, and Food. The rest fall under the 1% – 2% threshold, while the Ecommerce industry is the only one that stands below it at 0.88%.

    Expert recommendation: Meta descriptions are insanely valuable when it comes to attracting more clicks, yet, most marketers still use them to just fit in a few extra keywords instead of generating more visitors. Sure, optimizing it with more keywords is great, but the main focus should be on pitching the page to the users and building enough intrigue so they open your website.  

    Searches

    Across all industries, the median number of searches for August 2023 is 371.

    Searches

    Here’s a closer look at the number of searches for each industry: 

    IndustrySearches
    Apparel & FootwearMISSING
    AutomotiveMISSING
    Construction224
    Consulting & Professional Services203.5
    eCommerce & MarketplacesMISSING
    EducationMISSING
    Food5.86K
    Health Care596.5
    Health & Wellness457
    Information Technology & Services325.5
    Industrials & Manufacturing316
    Real EstateMISSING
    SaaS368.5
    Technology561.5
    Travel & LeisureMISSING

    The Food industry heavily outperforms others when it comes to searches. Whether it’s finding a nearby restaurant, trying out a new recipe, or reading reviews about a particular meal, food-related queries are common and have a universal interest.

    Furthermore, many food-related searches are location-based. People often search for restaurants, cafes, or food delivery services in their area.

    At the same time, Construction has the lowest number of searches. This can be because construction services are typically specialized and not as frequently sought after by the general population. Unlike food, which is a daily necessity, construction services are usually required for specific projects such as building a house, renovating a property, or undertaking commercial construction.

    Expert recommendation: Frequently make sure that your NAP on Google My Business is in line with other company listings – e.g. your website, social media profile, external directories, etc. Any NAP consistency discrepancies can cause serious ranking issues, but are easily avoidable if you pay attention.

    Views

    Across all industries, the median number of views for August 2023 is 1.32K.

    Views

    Here’s a closer look at the number of views for each industry: 

    IndustryViews
    Apparel & FootwearMISSING
    AutomotiveMISSING
    Construction917
    Consulting & Professional Services845.5
    eCommerce & MarketplacesMISSING
    EducationMISSING
    FoodMISSING
    Health Care2.81K
    Health & Wellness1.71K
    Information Technology & Services1.01K
    Industrials & Manufacturing666
    Real Estate1.13K
    SaaS1.25K
    Technology1.1K
    Travel & Leisure8.91K

    Similar to impressions, one big reason behind the high volume of views in the Travel industry for August can be due to the holiday season. August is a peak month for summer vacations in many parts of the world. Families, individuals, and tourists plan trips and holidays during this time, leading to increased interest in travel-related businesses, such as hotels, restaurants, tour operators, and attractions.

    At the same time, travel companies often run marketing campaigns and promotions during the summer months to attract travellers. These campaigns can drive more traffic to their GMB listings as people search for deals and special offers.

    Expert recommendation: To stay on top of Google My Business data, some of the main things you need to keep an eye on are the number of people who viewed your listing, monthly GMB searches, customer interactions with your listing, calls received, and other complementary metrics. When you combine the views metric with these insights, you get a complete overview of your listing’s performance on GMB. And that’s exactly what you can do once you download our free Google My Business Dashboard. After connecting your account, you can easily drag-and-drop your key metrics and turn them into professional visuals in just a few clicks.

    Google My Business Dashboard

    Interactions

    Across all industries, the median number of interactions for August 2023 is 203.5.

    Interactions

    Here’s a closer look at the number of interactions for each industry: 

    IndustryInteractions
    Apparel & FootwearMISSING
    AutomotiveMISSING
    Construction138
    Consulting & Professional Services110
    eCommerce & MarketplacesMISSING
    EducationMISSING
    FoodMISSING
    Health Care362.5
    Health & Wellness285
    Information Technology & Services132
    Industrials & Manufacturing103
    Real Estate188
    SaaS143.5
    Technology159.5
    Travel & LeisureMISSING

    One of the reasons why the Healthcare industry gets such a high number of interactions can be because user intent is high, and their needs are often urgent. People may use Google My Business to find the nearest healthcare facility, especially during emergencies. This can lead to a surge in interactions such as calls, directions, and website visits.

    Plus, with COVID-19 flaring up again, healthcare businesses frequently update their Google My Business listings with information on testing sites, vaccination centers, and safety measures. This also leads to increased interactions from users seeking pandemic-related information.

    Expert recommendation: Customer reviews are one of the biggest contributors to interactions. When visitors are thinking about whether or not to interact with your business, they usually look at reviews before making a final decision. And don’t make the mistake of only seeking 5-star reviews. Even reviews in the 3.5 to 4.5 range have their place if you respond to them with respect and showcase your business’s dedication to a good customer experience.

    Website Clicks

    Across all industries, the median number of website clicks for August 2023 is 129.

    Website Clicks

    Here’s a closer look at the number of website clicks for each industry: 

    IndustryWebsite Clicks
    Apparel & FootwearMISSING
    AutomotiveMISSING
    Construction88
    Consulting & Professional Services117.5
    eCommerce & MarketplacesMISSING
    EducationMISSING
    FoodMISSING
    Health Care268
    Health & Wellness168
    Information Technology & Services123
    Industrials & ManufacturingMISSING
    Real EstateMISSING
    SaaS128
    Technology115
    Travel & LeisureMISSING

    Just like with interactions, the Healthcare industry leads in the number of website clicks for August, with the Health & Wellness industry coming in second.

    Construction has the lowest number of website clicks on Google My Business listings at 88, which is in line with our previous stat on it having the lowest number of searches as well.

    Marketing Benchmark Groups for All Industries

    All the data we showcased in this article comes from Databox’s Benchmark Groups.

    With this product, companies can access performance data and instantly see how they stack up against similar-sized businesses in their niche. You can check out in which areas you’re ahead and which might need a bit more fine-tuning. All of our contributors are 100% anonymous.

    Joining Benchmark Groups is completely free and any business can share its data and see how they compare against others in the niche.

    And to make the insights in the product even more actionable, we encourage you to join the Benchmark Group relevant to your industry or the group for all industries. With more contributors, we also get more valuable benchmarks for everyone involved.

    Below, we compiled a list of all Google Analytics 4, Google Search Console, and Google My Business Benchmark Groups we used when creating this report.

    To review the group you’re interested in and join, all you have to do is click on the link:

    Make Informed Decisions and Better Strategies Based on Real-Time Performance Insights

    Are we generating more traffic than our competitors? How are our advertising campaigns performing compared to similar businesses? Is our conversion rate good enough?

    These are just some of the questions business owners ask on a regular basis.

    And unfortunately, the only way to get the answers to them (until now) has been to look at industry reports or maybe ask some of your peers for their numbers, if you have a good relationship with them.

    The thing is, while meaningful, the data in these reports isn’t always relevant to your specific business. Most of the time, you won’t know the size of the sample companies and what industry they’re in.

    Databox’s Benchmark Groups is changing the way performance benchmarking works.

    Now, companies can see how they stack up against similar-sized businesses in the same industry in a matter of seconds. Free of charge.

    You’ll get real-time insight into the performance of others in the industry and know whether your strategies are on par. If they’re not, you’ll know immediately that it’s time for a bit more fine-tuning.

    Plus, you’ll have a much easier time spotting emerging trends and hot opportunities, and allocating your resources properly to stay on top of them. The data is 100% anonymous and you can opt out at any time.

    For the community to get the best insights, we’re always looking for more businesses to join and share their data for comparison.

    So, if you want to take your performance up a notch and see how you stack up against niche competitors, join our free Benchmark Groups and get the data in the next 5 minutes.

    Article by
    Nevena Rudan

    Marketing Research Analyst at Databox. Being an experienced Strategic and Creative Planner, with more than 15 years of practice, Nevena is passionately dedicated to untying the knots and entanglements of marketing, sales, and human behavior in order to deliver understandable, useful, and actionable insights for businesses.

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