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BI as a Service: 4 Reasons Smart Agencies Grow Faster with Business Intelligence
Agencies

BI as a Service: 4 Reasons Smart Agencies Grow Faster with Business Intelligence

Based on a sample of data from ~1,000 agencies and 14,000 clients, we estimate that agencies lose about 38% of their clients every year.   Based ...

by Peter Caputa IV | Sep 8, 2025
How to Improve Agency Operational Efficiency [Insights from 40+ Agencies]
Market Research

How to Improve Agency Operational Efficiency [Insights from 40+ Agencies]

What’s holding your agency back from operating at peak efficiency? Is it outdated workflows, misaligned priorities, or simply a lack of time to implement better ...

Filip Stojanovic's avatar by Filip Stojanovic | Sep 8, 2025
Databox Buddy Program: The Human Factor in a Tech-driven Onboarding
People & Culture

Databox Buddy Program: The Human Factor in a Tech-driven Onboarding

Do you remember how overwhelming the first couple of weeks at a new job can feel? While starting a new role is exciting, it can ...

Špela Jurič's avatar by Špela Jurič | Jan 30, 2025
Marketing Reporting: The KPIs, Reports, & Dashboard Templates You Need to Get Started
Reporting

Marketing Reporting: The KPIs, Reports, & Dashboard Templates You Need to Get Started

Reporting on marketing performance is a critical skill that any marketer––from leadership to individual contributors––needs in order to convey the value of their work. In ...

Marija Hladni's avatar by Marija Hladni | Jun 25, 2025
How to Create a Dashboard in Google Sheets in 3 Easy Steps
Dashboards & Visualization

How to Create a Dashboard in Google Sheets in 3 Easy Steps

Using spreadsheets in your business is a great way to store data and keep it organized. However, in situations where you need to quickly pull ...

Filip Stojanovic's avatar by Filip Stojanovic | Jul 1, 2025
SaaS Sales Benchmarks: Get Informed and Close More Deals in 2024
KPIs & Metrics

SaaS Sales Benchmarks: Get Informed and Close More Deals in 2024

After an unpredictable 2023, chances are you’re getting all the information you can to build a reliable SaaS sales strategy in 2024. One important element ...

Nevena Rudan's avatar by Nevena Rudan | Jul 1, 2025
High-Performance Culture at Databox
Featured

High-Performance Culture at Databox

What sets the most innovative and engaged organizations apart? The answer lies in the fabric of company culture, particularly in the presence of a high-performance ...

Masa Sajko's avatar by Masa Sajko | Feb 6, 2025
SaaS Marketing Benchmarks to Help You Set Your Goals for 2024
Benchmark Statistics

SaaS Marketing Benchmarks to Help You Set Your Goals for 2024

Looking back at your marketing numbers from 2023 will help you set goals for 2024. But knowing how other companies across your industry are performing ...

Nevena Rudan's avatar by Nevena Rudan | Jul 1, 2025
18 SaaS Metrics and KPIs Every Company Should Track
KPIs & Metrics

18 SaaS Metrics and KPIs Every Company Should Track

Growing any business is difficult, but scaling a software as a service (SaaS) company is on a whole other level.  Most SaaS companies struggle to ...

Gasper Vidovic's avatar by Gasper Vidovic | Jun 26, 2025
The 11 Most-Tracked Google Analytics Metrics in GA4
Marketing

The 11 Most-Tracked Google Analytics Metrics in GA4

Google Analytics metrics are essential for understanding your website’s performance and user behavior. If you used Universal Analytics (UA), you were familiar with its data ...

Stefana Zaric's avatar by Stefana Zaric | Jun 26, 2025
12 Proven Ways to Encourage Customers to Write Reviews (According to 100+ Marketers)
Marketing

12 Proven Ways to Encourage Customers to Write Reviews (According to 100+ Marketers)

It doesn’t matter if you run a B2B or B2C business, marketing agency or SaaS company, eCommerce shop, or local store: reviews are essential for ...

Alexander B. Pavlinek's avatar by Alexander B. Pavlinek | Jun 24, 2025
13 Most Important Help Desk KPIs to Track and Measure Help Desk Performance
KPIs & Metrics

13 Most Important Help Desk KPIs to Track and Measure Help Desk Performance

By now, you’ve probably heard the statistic that it is 5 times more expensive to acquire a new customer than it is to retain an ...

Jessica Malnik's avatar by Jessica Malnik | Jul 16, 2025
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