Table of contents

    The pricing page tells you what Free includes. This piece tells you whether Free fits how you actually work.

    TL;DR

    • Databox Free connects 3 data sources (fixed), gives you 1 dashboard, 10 custom metrics, 50 AI credits per month, and access for 1 user. Sync runs daily. Historical data goes back 11 months.
    • Free is a single-user plan built for basic KPI visibility. Solo founders, individual marketers, and evaluators testing Databox against a specific use case are the fit. Teams of two or more are not.
    • Genie, Databox’s AI Analyst, is included on Free with a 50-credit monthly allowance. Enough to ask a few questions per month. Not enough for daily investigative work.
    • Sharing, notifications, datasets, MCP server, OKRs, and Forecasting are not available on Free. If any of those are in your Monday workflow, you need Pro or above from the start.
    • Free is the entry point. Your dashboard, custom metrics, and data source configurations move with you when you upgrade to Pro or above, so time invested in Free is not lost work.

    Databox Free has a fixed scope. Three data sources, one dashboard, one user, 50 AI credits per month, daily sync. It is built for basic KPI visibility, and it is enough for the operator whose reporting fits inside those numbers.

    The pricing page tells you what Free includes, and this piece tells you whether Free fits how your reporting works today, and what the signals are for when it is time to move up.

    Databox Free is a single-user workspace with 3 fixed data sources and one dashboard

    Databox Free is not a demo. It is a working analytics product with a specific scope: basic KPI visibility for a single operator.

    What you get on Free:

    • 3 data sources, fixed. You cannot add a fourth by paying overage; Free’s ceiling is hard.
    • 1 dashboard, 10 custom metrics you build yourself. Every plan, including Free, includes access to the pre-built Metric Library (hundreds of ready-made metrics across every connected data source), so the 10-custom-metrics limit is on the metrics you configure from scratch, not on what you can display.
    • 1 user seat. Free is a single-user plan.
    • 50 AI credits per month. Genie, Databox’s AI Analyst, is included. Ask a few plain-language questions about your data, generate performance summaries, or test the workflow before you commit to a paid tier.
    • 11 months of historical data for time-series analysis.
    • Daily sync frequency.
    • Goals for tracking a target against actual performance.
    • Cloud integrations — connect the tools most teams already use: HubSpot, Google Analytics 4, LinkedIn Ads, Facebook Ads, Google Ads, Shopify, Stripe, Salesforce, and 120+ others.

    What Free does not include:

    • Sharing and notifications. Scorecards, Slack updates, scheduled snapshots, alerts, and shareable dashboard links all require Pro or above.
    • Datasets for preparing and modeling raw data.
    • MCP server. Available on Analyst and above.
    • OKRs and Forecasting. Available on higher tiers.
    • Unlimited dashboards and reports. Analyst at $64 per month is the first tier where dashboards go unlimited.
    • Chat and email support. Free is self-serve.

    The design is deliberate. A single operator connecting three tools and building one focused dashboard has enough Databox to answer a real business question. A team of three people, each wanting their own dashboard, or a solo marketer needing to email a weekly snapshot to a CEO, has hit the wrong plan on day one.

    Free fits solo operators with a singular reporting question

    Three profiles fit Free’s shape:

    A solo founder tracking a small number of core metrics from one CRM and one analytics tool. 

    A solo marketer at a small company reporting on a modest tool stack for their own weekly review. 

    An individual evaluator testing Databox against a specific use case before proposing a paid plan internally.

    All three share the same profile: one person, three or fewer tools, one focused dashboard. The reporting question is singular. “How is this thing performing?” versus “How do these three things relate to each other?”

    The signal to move up is expansion, not friction. 

    Examples: 

    Someone else on the team wants to see the dashboard from their own login. 

    A fourth tool joins the stack and needs to be in the same view. 

    A scheduled Slack notification would save you the Monday morning check. 

    Free covers the version of your reporting that fits its scope. Paid tiers cover the version that grows past it.

    Three questions decide whether you stay Free or upgrade to paid plans

    Skip the feature matrix. Answer three questions in order.

    Question 1: Is anyone besides you going to view the dashboard?

    Free is a single-user plan. If someone else on your team needs to log into Databox and see the numbers themselves, you need Pro at $159 per month, which includes unlimited users and dashboard sharing.

    If the answer is genuinely just you, or you plus one co-founder who can look over your shoulder during a Monday review, Free covers you on this dimension.

    Question 2: Do 3 tools cover the data your dashboard needs?

    Count the platforms your Monday review pulls from. Three or fewer, Free’s fixed ceiling covers you. Four or more: Analyst at $64 per month for 5 sources (still single-user), or Pro at $159 for 3 included sources plus room to add more.

    Question 3: Do you need any of these capabilities in daily work: sharing, notifications, datasets, MCP server, OKRs, Forecasting, or heavy AI Analyst use?

    If yes to any, Free is not the right plan. Sharing and notifications begin at Pro. Datasets are available on Analyst, Growth, or Custom. MCP starts at Analyst. OKRs are an add-on on entry tiers and included on Growth and above. Forecasting is Growth and above only. Genie is included on Free at 50 credits per month, enough for occasional exploration, not enough for a daily co-analyst workflow. Analyst gets you 500 credits; Pro 1,500; Growth 4,000.

    If you answered “yes, only I need access,” “yes, 3 tools cover it,” and “no, none of those capabilities today,” Free is the right plan.

    If any answer runs the other way, use the 14-day Growth trial to test the paid experience. Every dashboard and configuration you build during the trial is preserved when you commit to a paid tier.

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    Frequently Asked Questions

    How many data sources can I connect on the Databox Free plan?

    Databox Free supports 3 data sources with a fixed limit. Each connected account, property, or view counts as one data source. One HubSpot portal is one data source; one Google Analytics property is one data source; two GA4 properties equal two data sources. You cannot add a fourth source by paying overage on Free. The 3-source ceiling requires a plan upgrade to cross.

    Can I use Genie, Databox’s AI analyst, on the Free plan?

    Yes. Genie is available on Free with a 50-credit monthly allowance. Every question you ask Genie consumes credits from that pool. Fifty credits fit occasional exploration, a handful of queries per month. Analyst at $64 per month raises the allowance to 500, Pro to 1,500, Growth to 4,000. The MCP server (connecting AI tools like Claude or ChatGPT to your Databox metrics) is not available on Free; it starts on Analyst.

    How many users can access the Databox Free plan?

    One. Free is a single-user plan. If a second person on your team needs to log in and view the dashboard themselves, you need Pro at $159 per month, which is the first tier with unlimited users and dashboard sharing.

    Do I keep my dashboard and configurations if I upgrade from Free to a paid plan?

    Yes. Databox preserves your dashboard, custom metrics, and data source configurations when you move from Free to a paid plan. The setup you build during the Free plan does not disappear on upgrade; it gains more data source slots, unlimited dashboards on Analyst and above, and any additional capabilities included in the tier you move to.

    Is the Databox Free plan enough for an agency managing multiple clients?

    No. Free is a Business-track plan and would not be useful for managing client reporting. Agencies need client accounts, unlimited dashboards, and more, and none of that lives on Free. Agencies start with a 14-day trial of Agency Growth instead.

    What is the difference between Databox Free and the 14-day Growth trial?

    Free has a fixed scope: 3 data sources, 1 dashboard, 1 user, 50 AI credits per month, daily sync. The 14-day free trial gives you temporary access to the full Growth plan (unlimited users, unlimited dashboards, 4,000 AI credits, 15-minute sync, Forecasting, datasets) to evaluate the paid experience end-to-end. No credit card is required for either. If you finish the trial without adding payment details, syncing and scheduled reports pause; you would then sign up for Free as a separate plan to continue with the free version of the product.

    What features does the Databox Free plan not include?

    Free does not include: sharing (secure links, TV streams, embeds), notifications (scorecards, alerts, snapshots, digests), Slack integration, datasets, MCP server, OKRs, Forecasting, 15-minute sync (Free is daily), unlimited dashboards, spreadsheet or database connections beyond cloud integrations, custom integrations, or chat and email support. Analyst at $64 per month unlocks unlimited dashboards, 500 AI credits, datasets, MCP, and 24 months of historical data as a single-user plan; Pro at $159 adds users, sharing, and notifications.