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Blog about Business Analytics, KPIs and product updates

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Sales

8 Key Steps in a SaaS Sales Process to Win More Deals

The SaaS sales process is tricky, but not impossible to master. With these 8 proven tactics, you can close quality leads in no time.

Masooma Memon Sales Masooma MemonMasooma Memon   |  Oct 19

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Sales

Sales Performance Metrics: 14 Metrics to Kick-Start Your Sales Analytics

From revenue and profit margins to average deal size and lead-to-close ratios, 25+ salespeople share the top metrics they are tracking.

Jessica Malnik Sales   |  Aug 27

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Sales

How to Find, Prioritize, and Turn More Product Qualified Leads into Paying Customers

Tired of traditional qualification frameworks? It’s time to turn to product qualified leads. 20+ marketers explain how to identify, prioritize, and turn more PQLs into paying customers.

Jessica Malnik Sales   |  Aug 13

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Sales

9 Ways to Unblock Bottlenecks and Boost Your Sales Velocity Rate

If you’re struggling with a less-than-ideal sales velocity rate, check out these expert tips to give it a boost.

Mara Calvello Sales   |  Aug 4

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Sales

11 Common Sales Mistakes to Avoid If You Want to Close a Deal

Want to keep your prospects moving toward a sale? Don’t make these 11 sales mistakes pointed out by 60+ sales experts.

Melissa King Sales   |  Jul 2

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Sales

The 37 Sales KPIs Every Sales Leader Should Be Measuring

If you’re looking to improve your sales team’s processes and performance, consider monitoring some of these unique KPIs that other sales pros recommend.

Jessica Greene Sales   |  Jun 28

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Sales

The 23 Most Important Ecommerce KPIs for Tracking & Growing Sales

We polled 58 marketers to uncover the most important ecommerce KPIs and learned that conversion rate is just one of 23 metrics you should monitor regularly.

Jessica Greene Sales   |  Jun 28

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Sales

13 HubSpot CRM Custom Fields You Should Setup

HubSpot custom fields upgrade the CRM from a nifty tool to a sales powerhouse. Discover the must-have custom properties from 20+ sales experts.

Melissa King Sales   |  Jun 18

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Sales

Lead Scoring: 14 Ways For Identifying Your Highest Quality Leads

Spending time converting leads with no success? Use this lead scoring model to find your highest-quality leads, and prioritize them to close the sale faster.

Elise Dopson Sales   |  Jun 16

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Sales

Single vs. Multiple Sales Pipelines: How to Determine What’s Right for Your Sales Team

Are you struggling to determine how many sales pipelines you should use? Read these expert tips to choose the best for your sales team.

Stefana Zaric Sales   |  Jun 15

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Sales

SMART Sales Goal Examples from 30+ Sales Professionals

Need to set more realistic and attainable sales goals? Start with the SMART framework. Here are a few examples from 30+ sales professionals you can swipe.

Belynda Cianci Sales   |  May 15

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Sales

11 Tips for Using LinkedIn Sales Navigator to Improve Your Prospecting

Wondering how can LinkedIn Sales Navigator help your sales reps? Here’s how 16 experts use this tool to boost their prospecting strategy.

Mara Calvello Sales   |  May 6

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Sales

13 Expert Ways to Measure Sales Rep Productivity

From sales closed and deals by stage to opportunity win rates and quotas, we’re looking at the best tools and metrics to measure sales rep productivity.

Jessica Malnik Sales   |  Apr 29

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Sales

Call Tracking: 9 Expert Ways to Track Inbound Calls

Not sure what is the best way to track inbound calls? 30+ experts share how they approach call tracking and the metrics they care most about.

Jessica Malnik Sales   |  Apr 23

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Sales

29 Sales Tips for Improving Your Close Rate

From sharing customer success stories to following up regularly, there’s a lot that our experts share in these 29 tips to improve your sales close rate.

Masooma Memon Sales   |  Apr 20

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Sales

14 Must-Ask Questions for Your Marketing Agency’s Prospective Client Questionnaire

A prospective client questionnaire will help you nurture high-quality working relationships. Find out what questions to ask from 20+ sales experts.

Melissa King Sales   |  Apr 7

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Sales

HubSpot CRM vs. Salesforce: How to Choose the Right CRM

Can’t choose between Salesforce and HubSpot CRM? In this report, we are comparing the two market leaders side-by-side to help you come to the right decision.

Jessica Malnik Sales   |  Mar 29

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Sales

12 Customer Support Tools for an Unstoppable Service Desk

Equip your support desk with the best tools for live chats, service management, and customer communication, as recommended by 10+ experts.

Melissa King Sales   |  Mar 26

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Marketing

12 Proven Ways to Encourage Customers to Write Reviews (According to 100+ Marketers)

How do you get happy customers to write raving reviews for your business on public websites? To find out, we asked 100+ marketers to share their best tips.

Jessica Greene Marketing   |  Mar 25

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Sales

11 Tactics for Effectively Measuring Your Customer Service ROI

From talking to your customers, surveying them to tracking your NPS, 20+ experts share how they measure customer service ROI effectively.

Masooma Memon Sales   |  Mar 8

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Sales

14 Salesforce KPIs B2B Sales Teams Track the Most

You already know how to track your KPIs – now learn how to track the right Salesforce KPIs for your sales team with 14 options to help boost sales success.

Rebecca Reynoso Sales   |  Feb 16

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Sales

14 Ways to Improve Your Sales Conversion Rate

From using video to setting up an automated follow-up campaign, there’s a lot you can do to increase your sales conversion rate. Read on to learn tips from 26 experts.

Masooma Memon Sales   |  Jan 19

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Sales

Master Social Commerce: 12 Tips for Your E-Commerce Businesses

If you’re an e-commerce business, social commerce is a must-use strategy to boost visibility and increase sales. Learn what our experts had to say about developing your own social commerce strategy and which platforms to use today.

Rebecca Reynoso Sales   |  Dec 30 2020

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Sales

What is Pipeline Velocity and How to Optimize It?

20+ sales experts share how to optimize pipeline velocity to close more deals and build a faster and more cohesive sales team.

Maham S. Chappal Sales   |  Dec 29 2020

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Sales

17 Reasons Why You’re Failing to Increase Your Online Sales

Ecommerce revenues are projected to grow to $6.54 trillion in 2022. If you’d like a slice of the pie, make sure you don’t make these common mistakes.

Maham S. Chappal Sales   |  Dec 21 2020

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Sales

9 Customer Retention Metrics You Need to Start Tracking ASAP

Don’t know which customer retention metrics to track to reduce churn and maximize your revenue? Start with these 9 metrics recommended by 20+ sales pros.

Maham S. Chappal Sales   |  Dec 17 2020

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Sales

15 Expert Tips for Driving More Marketing Qualified Leads

Marketing qualified leads are the leads that have the highest chance of conversion. Learn how to optimize your marketing funnel to generate more MQLs.

Jessica Malnik Sales   |  Dec 1 2020

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Sales

How to Write a Sales Pitch: 15 Proven Tips to Get More Clients Right Away

Wondering how to write a sales pitch that wins clients every single time? Over 25 sales pros share their insights and successful sales pitch ideas.

Masooma Memon Sales   |  Nov 30 2020

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Sales

Useful Tips from 20 Sales Pros to Help You Set Winning Sales Goals Using OKRs

Want to set winning sales goals with OKRs but not sure how? 20 sales pros share their tried and tested tips on using sales OKRs successfully.

Maham S. Chappal Sales   |  Nov 27 2020

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Sales

11 Expert Tips for Driving More Sales Qualified Leads

The more sales qualified leads you generate, the more revenue your business can make. Read these 11 expert tips to generate SQLs and skyrocket your revenue.

Archita Sharma Sales   |  Nov 23 2020

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Sales

23 Foolproof Sales Presentation Tips to Help You Close More Deals

Want to amp up your sales presentations and close more deals successfully? 42 sales pros share their best tips on creating a winning sales presentation.

Maham S. Chappal Sales   |  Nov 4 2020

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Sales

16 Essential SaaS Sales Metrics You Should be Tracking

Can’t decide which SaaS sales metrics to track and measure? Nearly 30 SaaS sales pros weigh in with the top SaaS metrics they are looking at each week.

Jessica Malnik Sales   |  Nov 3 2020

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Sales

9 Tried and Tested Ways a Sales Analysis Can Help You Generate More Revenue

Want to boost your sales and close more deals? 20 sales experts share their best tips on using sales analysis data to generate more revenue.

Maham S. Chappal Sales   |  Oct 29 2020

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Sales

26 Strategies for Managing Your Remote Sales Team Successfully

How do you keep your sales team motivated and hitting quota when working remotely? Nearly 50 sales professionals weigh in with their top tips.

Jessica Malnik Sales   |  Oct 21 2020

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Sales

8 Best Tools & Tips for Managing Your Sales Pipeline Effectively

Looking to identify the best sales deals, close them like a pro, and be the sales superstar? Let us walk you through the best tools and tips for managing a sales pipeline effectively.

Archita Sharma Sales   |  Oct 15 2020

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Sales

13 Most Important Help Desk KPIs to Track and Measure Help Desk Performance

What’s the best way to measure help desk performance? Nearly 25 IT and Support professionals weigh in with their preferred metrics.

Jessica Malnik Sales   |  Oct 8 2020

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Sales

10 Best CRMs For Small Businesses You Need To Try Right Now

Looking for the best CRM for your small business? 34 marketing pros and business owners weigh in with their favorites. Check out the 10 best CRMs picked.

Maham S. Chappal Sales   |  Oct 6 2020

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Sales

18 Tips for Increasing Your Sales Team’s Activity

Don’t know how to motivate your sales team into talking to more prospects? 20 sales experts share their tips on increasing sales team activity.

Avatar Sales   |  Oct 5 2020

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Sales

18 Tips for Increasing Your Customer Lifetime Value (CLTV)

Looking to increase your Customer Lifetime Value? Here are 18 tips provided by experts that’ll make your customer stick around for longer!

Archita Sharma Sales   |  Sep 16 2020

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Marketing

26 Effective Ways for Improving Your Customer Retention Rate

Looking for ways to improve your customer retention rate? We asked 65+ marketers to share their best tips for retaining customers.

Jessica Malnik Marketing   |  Sep 3 2020

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Marketing

Cleanup Your Bad CRM Data Like the Pros Do

Sixty-seven marketers share the best ways to combat dirty CRM data issues, so you can improve your marketing and sales effectiveness.

Belynda Cianci Marketing   |  Sep 2 2020

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Sales

Ecommerce Profit Margins: 15 Ways to Improve Your Store’s Gross Profit

How can you improve your ecommerce profit margins? In this report, we asked 40+ ecommerce pros to share their best tips for improving gross profits.

Maham S. Chappal Sales   |  Sep 2 2020

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Sales

11 Ways to Use HubSpot CRM To Manage Your Sales Pipeline

Want to start using HubSpot to boost your sales? 30+ experts give their best tips on using HubSpot to manage your sales pipeline and automate it.

Maham S. Chappal Sales   |  Aug 10 2020

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Goal Setting

The 8 Types of Sales Goals You Should Set for Your Sales Team

30+ experts share their tips and insights for setting the best sales goals to fill the pipeline and keep your sales teams motivated.

Belynda Cianci Goal Setting   |  Jul 21 2020

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Sales

10 Sales Pipeline KPIs to Track for Accurately Forecasting Sales

in order to maintain an accurate sales pipeline, you need to be tracking the right KPIs. So, which ones matter most? 48 sales pros share their thoughts.

Elise Dopson Sales   |  Jul 13 2020

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Sales

The B2B Sales KPIs You Should Be Tracking According to 60+ Experts

60+ marketing and sales pros weigh in on the most important b2b metrics that companies should be tracking, why, and how to go about tracking them.

Belynda Cianci Sales   |  Mar 12 2020

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Sales

14 Things You Must Include In Your Weekly Sales Activity Report

What should you include in a weekly sales activity report? Here, 20+ sales professionals share the essential metrics you must include.

Jessica Malnik Sales   |  Feb 27 2020

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Sales

How to Set, Track, & Achieve Your Monthly Sales Goals

Sales goals can mean everything––if they’re set and measured correctly. Here are tips from 90 sales pros on setting and tracking your monthly sales goals.

Elise Dopson Sales   |  Feb 20 2020

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Sales

The 22 KPIs That Every Sales Rep Should Be Tracking

Everyone knows sales reps are tasked with, well, selling. But how do you measure the performance of all of the tasks involved? With these 22 sales KPIs…

Elise Dopson Sales   |  Feb 4 2020

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Sales

5 Types of Sales Goals Every Sales Manager Should Have

35+ sales managers give us their best advice for goal-setting that creates better teams, drives engagement, and keeps the pipelines pumping.

Belynda Cianci Sales   |  Feb 3 2020

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Sales

The 5 Sales Metrics That Every Sales Rep Should Be Tracking As Goals

We polled more than 20 founders and sales leaders to hear which sales metrics teams should be using most to set effective goals for its sales reps.

Belynda Cianci Sales   |  Nov 5 2019

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Sales

14 Ways to Leverage Sales Automation Tools to Close Deals Faster

How can you best leverage sales automation? What are the best sales automation tools out there? We talked with 30+ salespeople to find out.

Avatar Sales   |  Aug 28 2019

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Sales

How to Upsell: 12 Tactics to Increase Your Customer Lifetime Value

The majority of upsells have a 20%+ success rate. In this guide, we’ll share the tactics 23 companies use to upsell–and the effect it will have on your LTV.

Elise Dopson Sales   |  Aug 27 2019

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Sales

19 Tried-and-True Lead Nurturing Tips for Closing More Deals

There are countless ways to nurture your leads––so, what works best? Here, 40+ experts share their most effective tips for nurturing leads into a sale.

Elise Dopson Sales   |  Aug 20 2019

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Marketing

24 Free-Forever Marketing and Sales Software Tools

Here are the 24 free sales and marketing tools that marketers and salespeople in the Databox community are using to fill gaps in their processes.

Avatar Marketing   |  Aug 9 2019

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Marketing

How 20+ Freemium SaaS Companies Increased Signup-to-Customer Conversion Rate

Discover the strategies that companies like CloudApp, Outgrow, Crazy Egg, Heap—and dozens more—have used to increase their freemium-to-paid conversion rates.

Jessica Greene Marketing   |  Aug 7 2019

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Marketing

17 Financial KPIs Every Sales and Marketing Team Should Track

Less than 60% of marketers and salespeople say that everyone on their team is aware of how important company financial KPIs are trending at any given moment.

Jessica Greene Marketing   |  Aug 6 2019

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Sales

11 Ways to Improve Lead Quality According to 40 Marketing & Sales Experts

Marketers say an awareness of the need/problem is one of the most important lead qualification factors. In this guide, they’re sharing how they use that (and more) to improve their lead quality.

Elise Dopson Sales   |  Jul 10 2019

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Product and Design

8 Proven Strategies for Converting Free Trial Users to Paying Customers

We asked pros from 60 SaaS businesses to share tips for converting trial users to paid customers. Here’s how they’ve improved their paid activation rates.

Jessica Greene Product and Design   |  Jun 26 2019

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Sales

11 Successful Plays for Running Great Sales Calls

From setting expectations to handling objections–here are 11 effective ways for improving your sales calls, according to 48 sales professionals.

Avatar Sales   |  Apr 29 2019

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Sales

Ask These 24 Sales Questions to Lead More Productive Prospecting Calls

45 sales pros share their go-to prospecting call questions for starting a conversation, uncovering pain points, and making sure a partnership is a good fit.

Jessica Greene Sales   |  Apr 23 2019