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18 Metrics You Should Include in a Great Customer Service Dashboard
KPIs & Metrics

18 Metrics You Should Include in a Great Customer Service Dashboard

If you are serious about improving customer experience, then you need to have at least one customer service dashboard.  Customer service dashboards allow you to ...

Jessica Malnik's avatar by Jessica Malnik | Jan 30
Increasing HIRO Pipeline by 76% (w/ Chris Walker, Refine Labs)
KPIs & Metrics

Increasing HIRO Pipeline by 76% (w/ Chris Walker, Refine Labs)

The metric: HIRO Pipeline In this episode, we’re covering High Intent Revenue Opportunity (HIRO) Pipeline. John Bonini chats with Chris Walker, CEO & Founder of ...

Jeremiah Rizzo's avatar by Jeremiah Rizzo | Feb 20, 2024
8 Best Small Business KPI Dashboards to Stay on Track with Company Goals
KPIs & Metrics

8 Best Small Business KPI Dashboards to Stay on Track with Company Goals

No campaign, project, or department is ever going to achieve sustainable success without you monitoring its performance and optimizing accordingly. But to monitor progress effectively, ...

Masooma Memon's avatar by Masooma Memon | Nov 3, 2024
7 Startup KPI Dashboard Examples Praised by Decision Makers
KPIs & Metrics

7 Startup KPI Dashboard Examples Praised by Decision Makers

A startup KPI dashboard is an excellent way to see all essential metrics grouped on one screen. Not only does this allow you to get ...

Masooma Memon's avatar by Masooma Memon | Jul 2
How to Build a Great Affiliate Marketing Dashboard? Best Practices and Top Metrics to Include
KPIs & Metrics

How to Build a Great Affiliate Marketing Dashboard? Best Practices and Top Metrics to Include

Have you been meaning to create an affiliate marketing dashboard? Good call! The dashboard can help you track and optimize performance, narrow down which channels ...

Masooma Memon's avatar by Masooma Memon | Jun 29, 2022
39 SMBs Share the Benefits of Dashboard Reporting for their Business
Dashboards & Visualization

39 SMBs Share the Benefits of Dashboard Reporting for their Business

On the surface, it seems the most that dashboards can do for you is to organize data on a beautiful screen. You can then use ...

Masooma Memon's avatar by Masooma Memon | Sep 8, 2023
CRM KPI Dashboard: Benefits, Top Metrics, Best Practices, Examples, and More
KPIs & Metrics

CRM KPI Dashboard: Benefits, Top Metrics, Best Practices, Examples, and More

Proper customer relationship management can bring you multiple benefits: increased customer satisfaction, increased profitability, and more sales. But to manage these relationships efficiently, you need ...

Stefana Zaric's avatar by Stefana Zaric | Jan 11, 2023
Increasing Sales Efficiency Ratio (w/ Referral Rock)
SaaS

Increasing Sales Efficiency Ratio (w/ Referral Rock)

The metric: Sales Efficiency Ratio In this episode, we’re covering Sales Efficiency Ratio: which the Referral Rock team defines as “the ratio of salesperson sales, ...

Jeremiah Rizzo's avatar by Jeremiah Rizzo | Feb 20, 2024
How to Design a Great Dashboard (Even If You’re Not a Designer) for Any Audience: Process, Principles, Layouts, Best Practices, Examples and More
Dashboards & Visualization

How to Design a Great Dashboard (Even If You’re Not a Designer) for Any Audience: Process, Principles, Layouts, Best Practices, Examples and More

One of the main ingredients of a successful company is great decision-making. While the C-level executives and shareholders are knowledgeable about most of the company’s ...

Filip Stojanovic's avatar by Filip Stojanovic | Feb 26, 2024