Analyzing Return User Behaviour helps you optimize your site for better engagement and more conversions.
Data Snacks | Jul 23
Jessica Greene on February 27, 2019 (last modified on June 8, 2020) • 13 minute read
In some of our recent surveys, we discovered that:
So for our latest survey, we set out to discover how marketers optimize their Facebook ad copy to increase clicks and conversions.
Most of the marketers who responded create their Facebook ad copy in-house:
And nearly two-thirds say conversions are the primary goal for any ad campaign they run:
These experts shared their top copywriting tips for creating Facebook ads that convert.
Use these 21 tips (and example ads) to optimize the copy for your next Facebook ad campaign.
Before you dive into ways to optimize specific sections of your Facebook ad copy, consider these tips for optimizing your ad as a whole.
Aneesh Babu of Backlinkminds says you should do two things before creating Facebook ads: “Do a competitive analysis and understand your audience.”
OptimizePrime’s Harris Schachter agrees and recommends considering how you built the audience you’re targeting when determining what to include in specific ads.
“Is it built from a lookalike audience? If so, send a survey to those people and find out what they care about.”
“Is it a retargeting campaign based on a section of your site or (hopefully) a specific page/topic? If so, consider what other retargeting information can you leverage in your copy.”
The headline of your Facebook ad isn’t necessarily the first copy that displays, so Cardinal Digital Marketing’s Alex Membrillo recommends considering the location of your copy on published ads to determine where to put certain pieces of information.
“In certain Facebook ad types, the headline actually appears below the image (or video), so I recommend using your marketing copy in the ad’s body section and including your call-to-action in the headline. ”
“Based on the location of the headline, it’s the perfect place to showcase special rates or discounts—or to prompt users to act or book now.”
Big Sea’s Autumn Sullivan recommends “breaking down a Facebook ad into its components—text, headline, description, image, CTA—and then defining the purpose of each component.”
“The text should address customers’ pain points and offer solutions. The headline should get—and hold—their attention. The description provides details and builds trust.”
“Facebook CTA options are limited, but I try to choose the one that most closely matches the action I want the person to take.”
Recommended dashboard: Discover your most popular ads, the campaigns driving ROI, as well as the specific ads driving engagement with this free Facebook Ads dashboard.
Finally, Robert Johns of UNINCORPORATED recommends considering your ad as a whole:
“Writing copy for Facebook ads is a lot like writing copy for pre-internet print ads. In our experience, the copy and the creative need to work together, and only one can do a majority of the work.”
“Have a punchy piece of creative like a high-energy video? Keep your copy short and to the point so that the video does the work.”
“If you don’t have a great piece of creative, focus on writing a strong headline and then backing it up with secondary copy.”
Cardswitcher’s Stephen Hart argues that the headline is “the most important copy element when it comes to a Facebook ad. It’s the thing that catches attention and makes all the difference between whether prospects click—or don’t click—on your ad.”
Most of the respondents to our latest survey agree that the headline of your Facebook ad is key:
Hart recommends “using simple and powerful language that creates an emotional response in your reader. Be sure to focus on a single thought or idea, and make it bold.”
Our other respondents offered several more suggestions for optimizing Facebook ad headlines.
BOOM Marketing Agency’s Mate Arion Adamecz says to include evocative words and stories in your ads, “something that wakes people up and pulls them away from reality. It’s essential to make an impact on the feelings—not on the brain.”
And according to Jeff Rizzo of The Slumber Yard, “The word ‘exclusive’ has to be in your copy. We’ve run about $50,000 worth of ads, and those that included the word ‘exclusive’ performed significantly better.”
National Health Care Provider Solutions’ Mackenzie Thompson recommends “using numbers, percents, or any data/numerical facts you have to catch the audience’s attention.”
“Think of it like how you would format your resume. You want to capture attention, so showcase impressive numbers to intrigue your audience.”
Finn Hayden of ATYNTK suggests using brackets in your copy.
“It sounds simple, but using brackets in your sentences has been proven countless times to draw attention, particularly in ad copy.”
“We’ll often use terms like “[last chance],” which creates urgency and helps drive more clicks.”
“Ask a question to build engagement among your audience,” says Jake McKenzie of Auto Accessories Garage. “Questions are always more effective than statements.”
Design Rush’s Angelina Harper agrees: “I usually write a question that will make my audience think about their needs, and my product is the answer.”
And Ollie Roddy of Catalyst Marketing Agency says that questions are particularly useful for carousel ads: “Starting with a question is a great way to go. With Facebook’s carousel ads, you can ask a key question and then answer it over the next few slides.”
James Marques of Iconic Genius says, “Calling out my audience in the headline works the best for me.”
“For example, if I was a realtor, my ad would start out by asking ‘Looking to sell your home for more than what it’s worth?’ People who are interested in selling their homes will think ‘Yes, of course!’ Now, I have the attention of interested and qualified prospects, and better yet, I have them already saying yes to me.”
“The other example is more local. Let’s say I’m a restaurant owner that lives in Raleigh, North Carolina. I would start my ad out by saying, ‘Attention Raleigh!’ What this does is grab the attention of everyone who lives in that area.”
“These two strategies have generated the most customers for my clients.”
Once you’ve picked the right ad type and crafted the perfect headline, it’s time to focus on the rest of your ad’s copy. Our respondents offered several different suggestions for writing compelling Facebook ad body copy.
Chris Mechanic of WebMechanix recommends “spending most of your writing time crafting the first 200 characters of text.”
“Think of it like it’s the headline of your ad. It’s the one thing users are going to see. If you can draw them in and get them to click the ‘See More’ button, you’ll increase your dwell time, which has a powerful effect on relevancy scores.”
“If you have an hour to write an ad, spend at least 30 minutes crafting the perfect lead—one that’s going draw people into your post and compel them to spend time with it.”
Recommended dashboard: Want to draw comparisons between your most successful ad campaigns? Grab this free Facebook Ads template and identify the campaigns driving the lowest cost per conversion, low cost-per-click, and more.
“When it comes to writing ads for Facebook,” says Steve James of Stream Creative, “nothing beats voice-of-customer data.”
“We do this by listening to sales calls, reading online reviews, scouring historical social media comment threads, and reviewing contact form submissions so we can better understand customer pain points and speak their language.”
“Using voice-of-customer data ensures our headlines and body copy reflect the true terms, tone, and emotion behind the real questions and concerns customers or prospects have.”
“One technique we use is to write the way that we speak,” says Mitchell Cohen of Broadway Lab.”
“Using more casual language—in addition to using all-caps or bolding words—makes it far easier for the reader to quickly understand the message.”
“We’ve seen engagement with our posts more than triple since applying this simple concept.”
“If you want your ad to be read, you should use a conversational tone,” says Alexandra Zelenko of DDI Development. “Imagine that you’re telling a good friend about a new product or service when writing your copy—and don’t forget to use appropriate emojis.”
“When you’re done writing your copy, read it out loud and pay attention to the places where you have to stop and take a breath. These are places where you could probably do with shorter words and sentences.”
“Pay attention to any phrase or sentence that sounds awkward or feels like a tongue twister to say, and clean up these areas.”
Jonathan Aufray of Growth Hackers recommends making your copy scannable.
“It has to be easy to read. Don’t be shy with white space. Write a sentence, add a line break, write another sentence, add another line break, and so on.”
“I also recommend adding bullet points to your copy whenever possible and relevant.”
“Don’t beat around the bush,” says Taylor Hurff of 1SEO I.T. Support & Digital Marketing. “Hit your customers’ pain points directly, and speak to the cost-savings benefits of your products whenever appropriate.”
“For instance, an auto body shop could have an ad that says, ‘A roadside breakdown can cost upwards of $[amount] before repairs. At [business], pay just $[amount] for an oil change, tune-up, and inspection to keep your future maintenance costs to a minimum!’”
“This grabs the reader’s attention, gets them to think critically about their vehicle and the cost of a breakdown, and offers an affordable alternative to the problem you’ve generated concern about.”
ClickUp’s Josh Spilker says, “You’ve got to show social proof of some sort. Mentioning positive reviews, including quotes from reviews, or mentioning specific users will put your ad over the top.”
“If you’ve done your targeting right, you already have the audience who’s interested in your product/service, and the reviews will make them click.”
Empty Desk Solutions’ Brittany Hardy has a special term for her ad copywriting approach: “storyselling.”
“Our go-to for ad copywriting is to tell a story. We use ‘storyselling’ as a way to get our potential clients on the same page and make the story relatable to them.”
“Once we’ve told the first part of the story, we try to figure out how to get them to have their own ‘aha’ moment towards the end. Then, we introduce the CTA for how to help them.”
“Generally, these are soft-sell type ads trying to get prospects to opt-in to a webinar, download free content, etc.”
“Being vague about the cost of your product or the percentage of the discount you’re giving is one of the worst things you can do for your Facebook ad,” says Grace Carter of UKWritings. “People want to know upfront how much it will cost them since price is one of the main factors in the decision-making process.”
“Instead of being vague, lead with those numbers. Show them exactly what you’re offering. They will trust you more, and the price might even attract their attention.”
“It might not be the first thing that comes to mind when you think of great copy, but it’s one of the best things you can do. Ads of this type are helpful and useful to the customer, making it easier for them to make a decision right away.”
“Always address your audience as if you’re targetting one and only one person,” says Smallpdf’s Hung Nguyen. “Use ‘you’ instead of ‘you all’ or ‘our users.’”
“Personalization maximizes engagement, minimizes CPC, and helps you stand out of the abundance of ads users see every day on Facebook.”
Advance B2B’s Jesse Särmö agrees: “Narrow your audience, talk directly to your buyer persona, and run different ads for different people. Tell them how they can benefit from your product/service instead of telling them how awesome it is.”
Our final two tips are both related to how long your Facebook ad’s body copy should be, and both tips contradict each other.
“There is so much content that Facebook users need to sift through every minute,” says Stephanie Sharlow of DesignRush. “Therefore, ads need to implement short, snappy, and unique copy to captivate potential consumers without wasting time.”
“My go-to technique is to frontload the main message and keep the copy as short as possible. It sounds simple, but you’d be amazed how many brands and agencies write multi-sentence captions and ad copy that doesn’t give consumers any direction.”
“When in doubt, just tell them exactly what they need to do or know,” Sharlow says.
Lightbulb Media’s Lewis Kemp agrees: “Attention spans are at an all-time low. Stop wasting valuable characters on corporate jargon and simplify what you’re trying to say.”
“Your product or service is completely meaningless unless you can illustrate how it directly benefits the customer’s life. If you can’t do this in two sentences, you probably need to reassess the USP of your product.”
James Pollard of The Advisor Coach actually recommends the opposite approach: “My go-to copywriting technique for writing great ads on Facebook is to use long copy written in a story format.”
“In almost every single test I’ve conducted, long copy has beaten short copy. Writing the ad in a story format helps hook readers and keep their attention.”
So which is better: short Facebook ads or long copy? Unfortunately, our respondents can’t answer that question for you. It depends on a lot of different things: your audience, your product, your skills as a copywriter, what time of day your audience sees your ad, etc.
The only way to find the right answer for your business is to run an A/B test—or several—and see which version generates the most clicks and conversions.
And that’s true for all of the tips our respondents provided. Consider these tips for inspiration, then test them to find those that work best for your business.
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