Must-Have Intercom Dashboard Examples and Templates
All Intercom dashboard templates come pre-built with some of the most commonly tracked Intercom metrics from the most popular tools. You can customize your templates at any time.
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Intercom templates
Track some of the most common Intercom metrics and KPIs and analyze your performance with just a few clicks.
Intercom account overview databoard template gives you insights about new and closed conversations, active and slipping away users and more
Intercom Customer Support Performance
This Customer Support Dashboard uses the Intercom Customer Messaging platform to give you a full view of your Help Desk performance.
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You can build a dashboard with any data using our 130+ one-click integrations, incl. Zapier, Make, Google Sheets, or a SQL database.
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Frequently asked questions
What Is an Intercom Dashboard?
An Intercom dashboard serves as a powerful tool for businesses to streamline their customer communication processes, improve engagement, and drive growth by providing insights and tools to interact with customers across different channels effectively. It allows you to track, visualize, and monitor all of your most relevant KPIs and metrics, providing you with actionable insights to improve your customer support and overall customer interactions.
What Should Be Included in an Intercom Dashboard?
An Intercom dashboard should include your most important metrics and KPIs that allow you to track your customer communication and engagement efforts. For example, metrics like New People, New Conversations, People and Companies, and Open and Closed Conversation provide insights on how fast your user base grows, who handles the most conversations and what the popular times of day for a chat are.