Free Intercom Dashboard Examples and Templates

Intercom templates

Track some of the most common Intercom metrics and KPIs and analyze your performance with just a few clicks.
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What Is an Intercom Dashboard?

An Intercom dashboard serves as a powerful tool for businesses to streamline their customer communication processes, improve engagement, and drive growth by providing insights and tools to interact with customers across different channels effectively. It allows you to track, visualize, and monitor all of your most relevant KPIs and metrics, providing you with actionable insights to improve your customer support and overall customer interactions.

What Should Be Included in an Intercom Dashboard?

An Intercom dashboard should include your most important metrics and KPIs that allow you to track your customer communication and engagement efforts. For example, metrics like New People, New Conversations, People and Companies, and Open and Closed Conversation provide insights on how fast your user base grows, who handles the most conversations and what the popular times of day for a chat are.

How to Create a Intercom Dashboard

With our dashboard design wizard, building a dashboard in Databox is as simple as connecting a data source, choosing the metrics you need from our Metrics Library, and waiting for your data to populate -- which only takes a few seconds. No coding and design skills are required.

Create a new dashboard using our Designer tool
Create a new dashboard using our Designer tool
Name your dashboard
Name your dashboard
Select a data source
Select a data source
Drag-and-drop pre-built metrics from that source to your dashboard or drag a blank visualization first and select the metric you’d like to associate with it.
Drag-and-drop pre-built metrics from that source to your dashboard
Customize each metric block by date range, comparisons, goals, and more.
Customize each metric block
no-code designer

Visualize your performance

Just drag and drop the metrics you want to visualize, then toggle between visualizations or compare performance to other timelines in a few clicks.
Designer screen
  • Drag & drop your metrics

  • No-code editor

    No-code editor

  • Fully customizable

    Fully customizable

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Let us know what you are trying to build and our team of experts will help you turn your data into actionable insights.

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