Track some of the most common Intercom metrics and KPIs and analyze your performance with just a few clicks.
This Customer Support Dashboard uses the Intercom Customer Messaging platform to give you a full view of your Help Desk performance.
Intercom account overview databoard template gives you insights about new and closed conversations, active and slipping away users and more
An Intercom dashboard serves as a powerful tool for businesses to streamline their customer communication processes, improve engagement, and drive growth by providing insights and tools to interact with customers across different channels effectively. It allows you to track, visualize, and monitor all of your most relevant KPIs and metrics, providing you with actionable insights to improve your customer support and overall customer interactions.
An Intercom dashboard should include your most important metrics and KPIs that allow you to track your customer communication and engagement efforts. For example, metrics like New People, New Conversations, People and Companies, and Open and Closed Conversation provide insights on how fast your user base grows, who handles the most conversations and what the popular times of day for a chat are.
With our dashboard design wizard, building a dashboard in Databox is as simple as connecting a data source, choosing the metrics you need from our Metrics Library, and waiting for your data to populate -- which only takes a few seconds. No coding and design skills are required.
Just drag and drop the metrics you want to visualize, then toggle between visualizations or compare performance to other timelines in a few clicks.
Drag & drop your metrics
No-code editor
Fully customizable
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Explore all the different ways you can use Databox to gain better data insights needed to drive better business decisions. Discover our pre-built templates from various integrations that businesses use on a daily basis to improve performance.
Whether you are looking for client reporting dashboards, agency dashboards, marketing dashboards, or sales dashboards, Databox can help you build them.
Let us know what you are trying to build and our team of experts will help you turn your data into actionable insights.
Creating your account...