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Must-Have Drift Dashboard Examples and Templates

All Drift dashboard templates come pre-built with some of the most commonly tracked Drift metrics from the most popular tools. You can customize your templates at any time.

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Drift templates

Track some of the most common Drift metrics and KPIs and analyze your performance with just a few clicks.

Drift Chat & Email Conversations dashboard template preview

Drift Chat & Email Conversations

This dashboard tracks the traffic levels of visitors using chat for assistance, along with the overall performance of Drift Campaigns.

Drift Contacts & Conversations dashboard template preview

Drift Contacts & Conversations

Drift dashboard template which gives you insights about new and closed conversations, reply times by team members and more.

You don't use Drift?

You can build a dashboard with any data using our 130+ one-click integrations, incl. Zapier, Make, Google Sheets, or a SQL database.

Can't find the exact template?

Build the Drift dashboard your team actually needs

Create a custom view of your most important Drift metrics – no coding or design skills required.

The Databox dashboard designer: a metric library beside a blank canvas, with a metric being added to it

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See every client's performance in one place

Save account managers from hours of copy-paste reporting work.

A Databox client dashboard tracking sessions, conversions, monthly goals, sales pipeline and sessions by country

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Frequently asked questions

What Is a Drift Dashboard?

A Drift dashboard is a dynamic reporting tool designed to monitor and analyze key metrics related to customer conversations, lead conversions, and customer satisfaction. This tool empowers businesses that use Drift to optimize their messaging strategies effectively.

What Should Be Included in a Drift Dashboard?

To get the most out of a Drift dashboard, we recommend including such essential metrics as New and Total Conversations, Contacts, CQL (Concept Drift Quantification), ATC (Average Time to Close), Emails Captured, and more.