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Drift conversations insights

Monitor and enhance your team's responsiveness with Databox's Drift Conversations Insights dashboard. Track key metrics like average response time, new and closed conversations, and top-performing agents to improve customer engagement and conversion rates.

Pulls data from

Drift

Drift

Drift is a conversational marketing platform that uses chatbots and live chat to help businesses engage, capture and convert website visitors into customers.

If you don't use Drift, you can pull data from any of our 130+ one-click, native integrations or from spreadsheets, databases and other APIs.

Drift conversations insights

Are you helping prospects through the buying process?

Measure your responsiveness to inbound traffic.

  • Learn how responsiveness to prospect inquiries affects sales
  • Find your most active salespeople and support agents
  • Make sure interested leads do not slip away

Key Metrics

  • Average Response Time
  • # of Leads Sourced Through Site
  • Top Sales and Customer Support Agents
  • Conversion Rate of Leads to Opportunities

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Customize this dashboard with Databox

Customize this template with Databox's Dashboard Designer. Add metrics, visualizations, and data from any source with simple drag and drop.

A Databox dashboard beside the Dashboard Designer's visualization picker — number, combo, pie, funnel and bubble