Free Freshdesk Dashboard Examples and Templates

Freshdesk templates

Track some of the most common Freshdesk metrics and KPIs and analyze your performance with just a few clicks.
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What Is a FreshDesk Dashboard?

A FreshDesk dashboard provides an overview of key metrics and activities related to customer support operations. It allows support managers and team members to quickly assess the overall health of their support operations, identify areas for improvement, and make data-driven decisions to enhance customer satisfaction and efficiency.

What Should Be Included in a FreshDesk Dashboard?

A comprehensive FreshDesk dashboard should include a range of key metrics and data that provide insights into various aspects of customer support operations. Metrics like Ticket Volume, Resolution Time, Response Time, and more can help you pinpoint problem areas and ensure that your business runs smoothly.

How to Create a Freshdesk Dashboard

With our dashboard design wizard, building a dashboard in Databox is as simple as connecting a data source, choosing the metrics you need from our Metrics Library, and waiting for your data to populate -- which only takes a few seconds. No coding and design skills are required.

Create a new dashboard using our Designer tool
Create a new dashboard using our Designer tool
Name your dashboard
Name your dashboard
Select a data source
Select a data source
Drag-and-drop pre-built metrics from that source to your dashboard or drag a blank visualization first and select the metric you’d like to associate with it.
Drag-and-drop pre-built metrics from that source to your dashboard
Customize each metric block by date range, comparisons, goals, and more.
Customize each metric block
no-code designer

Visualize your performance

Just drag and drop the metrics you want to visualize, then toggle between visualizations or compare performance to other timelines in a few clicks.
Designer screen
  • Drag & drop your metrics

  • No-code editor

    No-code editor

  • Fully customizable

    Fully customizable

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Let us know what you are trying to build and our team of experts will help you turn your data into actionable insights.

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