Author's avatar

Masooma Memon

About the author

Masooma is a freelance writer for SaaS and a lover to-do lists. When she's not writing, she usually has her head buried in a business book or fantasy novel.

Latest posts

5 Ways to Calculate Profitability for Your Agency Clients and Projects
Agencies

5 Ways to Calculate Profitability for Your Agency Clients and Projects

Good client profitability determines your agency’s ultimate fate. Essentially, it shows you the monetary worth of working with your long-term clients. This, in turn, bumps ...

Author's avatar by Masooma Memon | Dec 23, 2021
How to Deal with Difficult Clients: Strategies Shared by 10 Agencies
Agencies

How to Deal with Difficult Clients: Strategies Shared by 10 Agencies

Pulling your hair and grinding your teeth as you think about how to deal with difficult clients? Admittedly, challenging clients can drive you bananas – ...

Author's avatar by Masooma Memon | Apr 21, 2022
Direct vs. Indirect Competition: Most Important Things You Can Learn from Monitoring Both
Marketing

Direct vs. Indirect Competition: Most Important Things You Can Learn from Monitoring Both

There are two secret keys to success with competitor analysis. One, never obsesses with (and directly copy) what your competitors are doing. And, two, look ...

Author's avatar by Masooma Memon | Mar 20, 2023
How to Price Your SaaS Product: 9 Tips to Get Started
SaaS

How to Price Your SaaS Product: 9 Tips to Get Started

98% of SaaS companies have reaped positive results from the core changes they made to their pricing. Want to make sure you’re among these companies ...

Author's avatar by Masooma Memon | Dec 20, 2021
Dashboard vs Report: Similarities and Differences
Reporting

Dashboard vs Report: Similarities and Differences

Snooping around trying to understand the difference between dashboard vs report and when to use each? Get this: A marketing dashboard is a collection of ...

Author's avatar by Masooma Memon | Apr 23, 2024
How to Set Measurable Customer Service Goals for Your Team
Reporting

How to Set Measurable Customer Service Goals for Your Team

About 50% of consumers say they’d switch to a new brand if they experience bad customer service. while 80% even say they’d go to a ...

Author's avatar by Masooma Memon | Feb 26, 2024
What’s a Good Profit Margin for a New Business?
Leadership

What’s a Good Profit Margin for a New Business?

Starting a business is always somewhat a walk on water as you try and sell your idea to investors and customers. Despite how well things ...

Author's avatar by Masooma Memon | Dec 1, 2021
7 Ways to Use Customer Data for More Efficient Marketing
Reporting

7 Ways to Use Customer Data for More Efficient Marketing

Wondering how to use customer data to improve your marketing? Admittedly, the insights that customer data delivers help not just improve your marketing but also ...

Author's avatar by Masooma Memon | Dec 21, 2021
20 KPIs You Should Include in Your CMO Dashboard (With Examples)
Marketing

20 KPIs You Should Include in Your CMO Dashboard (With Examples)

Are you setting up a CMO dashboard and feeling hesitant about which KPIs and metrics to include? Instead of playing eeny, meeny, miny, moe with ...

Author's avatar by Masooma Memon | Jan 30
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