While your client KPIs might be on track, many agencies end up neglecting their own numbers. Here, 29 experts share the KPIs their agency tracks most.
Agencies | Oct 8 2019
Peter Caputa IV on February 28, 2018 • 2 minute read
But, if you’re running a small marketing agency, chances are that’s exactly what you’re doing: running a low-growth, low-margin business with too much competition.
It’s exactly what I did when I ran a small marketing services business for 6 years in the early 2000s. When I joined HubSpot in 2007, I realized I wasn’t the only one: many other agencies I met found it challenging to achieve consistent cash flow, let alone consistent profit margins or growth.
I started the HubSpot partner program in 2009 to help them fix that. Over the years, in order to identify the habits of top performers, we collected performance data from thousands of agencies. During my 9 years there, I also stayed close with a bunch of agency owners as they went from their dining room tables to fast-growing, highly profitable, multi-million dollar, Inc-5000 ranked businesses.
At Databox, I’ve been continuing my work helping agencies. Our team is obsessed with the quest too. 1500+ agencies use Databox to track their own metrics and client performance. And since I don’t have a massive team to manage here YET, I’ve also spent a lot of time on the front-line helping agencies directly.
Once again, I have a birds-eye view of the habits of top performers and I’ve heard first-hand the same common challenge over and over again. This time around, the most common challenge is low, inconsistent margins.
So, over the last year, I discovered a new formula for agencies to follow. Here are the 5 sales every profitable marketing agency masters…
Over the last year, we’ve already done a lot to help agencies figure out these 5 sells.
Today, I’ll be debuting a presentation on the topic in front of a thousand or so agency professionals at the Traffic and Conversion Summit in San Diego, CA. The presentation provides a first-draft roadmap for agencies who want to maximize their margins.
If you want our direct help figuring out how to establish processes and systems for these 5 sales process in your agency, start a free agency account with Databox and stay tuned. We’ll be doing much more to help agencies master all five sells.
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