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How to Develop an Actionable Customer Insight Report Your Whole Team Can Use
Reporting

How to Develop an Actionable Customer Insight Report Your Whole Team Can Use

Done right, customer insight reports provide a deeper understanding of both what your customers need and why they need it. Here's how to create one that rocks!

Lily Ugbaja's avatar by Lily Ugbaja | Apr 9, 2025
How xAscent Digital Gets Proactive about Their Goals with Real-Time Data in Databox
Market Research

How xAscent Digital Gets Proactive about Their Goals with Real-Time Data in Databox

There’s a dirty little secret in the agency world. Those time and effort-intensive client reports and dashboards? Most of them go completely unnoticed by clients, ...

Tamara Omerovic's avatar by Tamara Omerovic | Oct 13, 2022
Best Reporting Practices to Different Management Levels
Reporting

Best Reporting Practices to Different Management Levels

Wondering how to prepare a management report? First things first, ask yourself: who is this report for? Our recent original research about business reporting showed ...

Masooma Memon's avatar by Masooma Memon | Mar 8, 2023
Playmaker Spotlight: Inga Brūnava, Principal Engineer
People & Culture

Playmaker Spotlight: Inga Brūnava, Principal Engineer

In this spotlight, we are introducing Inga Brūnava, our Principal Engineer and one of our most devoted Playmakers who has been part of Databox for 10 years.

Masa Sajko's avatar by Masa Sajko | Apr 24, 2024
12 Customer Support Tools for an Unstoppable Service Desk
Sales

12 Customer Support Tools for an Unstoppable Service Desk

When we asked customer support experts about their work, we discovered that many of them have small teams. Almost 60% of our respondents said they ...

Melissa King's avatar by Melissa King | Sep 4, 2024
7 Ways to Improve Your Performance With KPI Scorecards
KPIs & Metrics

7 Ways to Improve Your Performance With KPI Scorecards

Ever set a big company goal to 3x revenue in a year? Only to revisit it in 6 months and realize you aren’t even close ...

Jessica Malnik's avatar by Jessica Malnik | Apr 20, 2022
How to Create a KPI Report in Google Sheets? Step-by-Step Guide
Reporting

How to Create a KPI Report in Google Sheets? Step-by-Step Guide

Marketing, sales, HR, accounting, finance, research and development. All of these departments in your company have specific goals to achieve and use KPIs to track ...

Filip Stojanovic's avatar by Filip Stojanovic | Jul 1, 2025
Lead Velocity: What Makes It the Most Important Metric for SaaS Businesses?
KPIs & Metrics

Lead Velocity: What Makes It the Most Important Metric for SaaS Businesses?

If you’ve read anything about metrics, you know that you should monitor key performance indicators (KPIs) to track your business’s growth. But, of course, you ...

Melissa King's avatar by Melissa King | Sep 8, 2023
Profiling and Personalization in eCommerce: How Many Personas Do You Need
Ecommerce

Profiling and Personalization in eCommerce: How Many Personas Do You Need

Who doesn’t love a personalized shopping experience? On-point product recommendations and emails packed with heart-winning discounts, for example. Not only does such a ecommerce product ...

Masooma Memon's avatar by Masooma Memon | Mar 21, 2023