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While bots are great and have many applications for serving your prospects and customers, a human presence is critical for hitting the right level engagement to improve downstream performance (deals closed, revenue, etc.)
Are you available for website visitors when they need you? What’s your average response time in Drift?
With Databox, we measure response time as one of our key performance indicators for Drift in our conversational marketing programs.
In this episode of Data Snacks, I explain how to think about response time, the things we did to get ours down to just 14 seconds, and most importantly how you can improve yours by changing a few habits in your process.
Want the template featured in this episode? You can get it for free right here.
Hey, we’re Databox.Our mission is to help businesses save time and grow faster. Click here to see our platform in action.
Are you maximizing your business potential? Stop guessing and start comparing with companies like yours.
At Databox, we’re obsessed with helping companies more easily monitor, analyze, and report their results. Whether it’s the resources we put into building and maintaining integrations with 100+ popular marketing tools, enabling customizability of charts, dashboards, and reports, or building functionality to make analysis, benchmarking, and forecasting easier, we’re constantly trying to find ways to help our customers save time and deliver better results.
Chris Handy is co-founder at ClosedWon.com. He believes most companies have forgotten when and how to start meaningful conversations that drive new business. Connect with him online at chrishandy.blog or @chrishandyblog
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