Improvements To The Way You Connect Your Data to Databox

Release date: August 1st – August 9th, 2024

What’s Changing

Let’s say you want to connect an Integration like GA4, and pull data from 3 different “properties” ( = 3 different Data Sources). 

Before, that required you to authenticate your Google account 3 times.

Now, you’ll only have to log in and authenticate the Integration once. Once you do, you can select the Data Sources within that Integration you want the authentication to apply for.

For example, you’ll connect and authenticate GA4 once, then select and add each of the 3 properties (Data Sources) you want to pull data from. That’s it!

What This Means To You

This change brings you several benefits. Here are a few, using GA4 as an example…

1. Save time reauthenticating: if GA4 requires reauthentication, just log in once to continue pulling data from all 3 data sources (instead of logging in 3 separate times) 
2. Add new Data Sources on the fly: once you’ve connected GA4 once, you can add additional Data Sources (a couple extra properties) anytime using that same authentication.
3. Manage all connections from screen: view the status of each connection, the Data Sources associated with it, and which connections need reauthentication.
4. Securely share access to data: securely share connections and Data Sources with users or clients in your account, without needing to share your authentication credentials.

How To Sync Data To Databox (New & Improved Way!)

We’ve had to restructure how Data Source connections work by dividing the process into two parts: making a Connections and selecting a Data Source. 

Now, when syncing data to Databox, you: 

1. Select an Integration: a data provider that can be connected to Databox, like Google Analytics 4, HubSpot or Stripe. 
2. Make/select a Connection: the link between Databox and your chosen Integration. 
3. Add a Data Source: Pick the exact data you need, like a property in GA4 or a store in Shopify.

Managing Your Connections in The Account Management Application (AMA)

All your connections are now consolidated under the Connections screen in the Account Management Application. Here you’ll be able to:

• View Data Sources: See which Data Sources you’ve selected for each connection.
• Check the Connection Status: Monitor the status of each connection.
• Manage Authentication: Easily handle authentication for each connection and all linked Data Sources.

For example, if a connection fails due to changes in user permissions or issues with the API provider, you’ll be able to re-authenticate multiple Data Sources at once.

Frequently Asked Questions (FAQs) 

1) Will this change impact pricing?

No – as before, you’ll be charged based on the number of Data Sources in your account. Formerly, we called these “Data Source Connections” and now we’ll refer to them as “Data Sources”.

2) When will these changes take effect?

We plan to roll out these changes to all Integrations in the coming weeks. 

3) Will this stop my data from syncing with Databox?

Users who have connected Google Sheets and Excel via Google Drive will need to re-connect these sources before September 1st. If not reconnected by then, data syncs may be paused automatically after this date.

To resume syncing data from Google Sheets or Excel via Google Drive, simply re-establish the connection with these platforms.