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CallRail Total Calls

Total Calls is a CallRail metric that tracks the total number of calls received through your CallRail tracking numbers.

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Total Calls 2.190,879 Start tracking this metric
  • About
  • Tech details
What is "Total Calls"?
The Total Calls metric in CallRail refers to the total number of phone calls received during a specific timeframe. It provides an overall data point on the number of calls a business receives, allowing tracking and analysis of call volumes and trends. This metric can be used to monitor call flow, employee performance and assess marketing initiatives.
Example: Total Calls metric can help a business track the number of inbound calls they received during a specific time period, allowing them to measure the effectiveness of a marketing campaign or customer support efforts.
This metric has one or more equivalents:
Outreach integration with Databox Total Calls

Visualizations

  • Databox visualization

    Number

    Used to show a simple Metric or to draw attention to one key number.

How to track Total Calls in Databox?

Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.

To track Total Calls using Databox, follow these steps:

  1. 1
    Connect CallRail that contains the metric you want to track
  2. 2
    Select the metric you want to track from the list of available metrics
  3. 3
    Drag and drop the selected metric onto your dashboard
  4. 4
    Watch your dashboard populate in seconds
  5. 5
    Put Total Calls on the Performance screen
  6. 6
    Get Total Calls performance daily with Scorecards or as a weekly digest
  7. 7
    Set Goals to track and improve performance of Total Calls
Goals

Set Goals to track and improve your performance
Scorecards

Get your daily progress every morning with Scorecards
Metric Digest

Receive detailed weekly performance updates
Metric Builder

Built your own custom metrics with Metric Builder
Data Calculations

Set Goals to track and improve your performance
Performance Screen

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CallRail integration with Databox Track Total Calls from CallRail in Databox GET STARTED

CallRail Total Calls included in Dashboard Templates 1

  • Live view

    CallRail Overview Dashboard

    This dashboard shows the responsiveness of your sales team to incoming calls. It also shows where new calls originate.

    CallRail

Basics

  • Description
    Total Calls is a CallRail metric that tracks the total number of calls received through your CallRail tracking numbers.
  • Category
    Help Desk
  • Subcategory
    Calls
  • Date Added
    2017-09-13
  • Cumulative Support
    Yes
  • Units
    No
  • Granularities
    hourly, daily, weekly, quarterly, monthly, yearly, allTime
  • Favorable Trend
    increasing
  • Historical Data
    Yes
  • Changing historical data
    No
  • Forecast Support
    Yes
  • Benchmark Support
    Yes
  • Media Support
    No
  • Dimension
    N/A
  • Metric Type
    general Learn more
  • API Endpoint
    a/{account_id}/calls/timeseries.json

Related Metrics

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