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The Calls metric in HubspotCRM tracks the number of phone calls made between contacts and users in your account, allowing you to measure communication and outreach efforts and gather insights on potential sales opportunities.

With Databox you can track all your metrics from various data sources in one place.

Calls 2.190,879 Start tracking this metric
  • About
  • Tech details
  • Notes
What is "Calls"?
The Calls metric in HubSpot CRM provides insights into the number and duration of calls made and received by your team members. It allows you to track call activity, measure performance, and optimize results. You can view call data by team member, date range, and call outcome. Additionally, you can integrate your CRM with a phone system to automatically log calls and record call notes, enhancing efficiency and accuracy. By leveraging the Calls metric in HubSpot, you can gain a comprehensive understanding of your sales team's call activity and use this insight to improve their productivity and success.
Example: John, a sales rep, uses the Calls metric on HubspotCRM to track calls made to leads during a particular campaign, enabling him to identify the most successful lead outreach strategies.

Visualizations

  • Databox visualization

    Number

    Used to show a simple Metric or to draw attention to one key number.

How to track Calls in Databox?

Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.

To track Calls using Databox, follow these steps:

  1. 1
    Connect HubSpot CRM that contains the metric you want to track
  2. 2
    Select the metric you want to track from the list of available metrics
  3. 3
    Drag and drop the selected metric onto your dashboard
  4. 4
    Watch your dashboard populate in seconds
  5. 5
    Put Calls on the Performance screen
  6. 6
    Get Calls performance daily with Scorecards or as a weekly digest
  7. 7
    Set Goals to track and improve performance of Calls
HubSpot CRM integration with Databox Track Calls from HubSpot CRM in Databox GET STARTED

HubSpot CRM Calls included in Dashboard Templates 1

  • Live view

    HubSpot CRM Sales Rep Activity

    The HubSpot Sales Activity dashboard template tracks every stage of your sales funnel and watches for leaks. You can see top of funnel activity for each rep.

    HubSpot CRM

HubSpot CRM Calls included in Report Templates 1

  • Details

    HubSpot CRM Report Template

    Use this HubSpot CRM report to report on your sales pipeline, sales rep. performance, and more.

    HubSpot CRM

Basics

  • Description
    The Calls metric in HubspotCRM tracks the number of phone calls made between contacts and users in your account, allowing you to measure communication and outreach efforts and gather insights on potential sales opportunities.
  • Category
    Sales
  • Subcategory
    Calls
  • Date Added
    2016-08-10
  • Cumulative Support
    Yes
  • Units
    No
  • Granularities
    daily, weekly, monthly, quarterly, yearly
  • Favorable Trend
    increasing
  • Historical Data
    Yes
  • Changing historical data
    Yes
  • Forecast Support
    Yes
  • Benchmark Support
    Yes
  • Media Support
    No
  • Dimension
    N/A
  • Metric Type
  • API Endpoint
    https://api.hubapi.com/crm/v3/objects/{metric_id}/search
  • Date field

    All basic engagement related metrics (Calls, Meetings, Emails, Tasks and Notes) are synced based on the Created date field. Metric Builder for CRM allows you to create custom metrics using alternative date fields (Last Modified Date or Activity date).

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