Total Calls is a metric that measures the number of phone calls made by an outreach team or individual over a given period to engage with leads or prospects.
With Databox you can track all your metrics from various data sources in one place.
Used to show a simple Metric or to draw attention to one key number.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Total Calls using Databox, follow these steps:
The Opens (Sequence) metric tracks the number of times an email in a sequence has been opened by a recipient. This helps gauge the effectiveness of the email's subject line, as well as the timing and content of the message.
Negative Reply Sequence tracks the number of consecutive negative responses received from a prospect, indicating the need to switch up the outreach approach.
The Negative reply by Sequence metric measures the number of negative responses received from an email outreach campaign in a specific sequence or stage of the campaign.
The Neutral reply by Sequence metric measures the percentage of neutral responses received from a specific outreach sequence.
The Opt Outs metric tracks the number of recipients who opt out of receiving further communication, often presented as a percentage. This helps measure the effectiveness and relevance of the outreach campaign.
Scheduled by Sequence metric tracks the average number of automated sequences a contact is scheduled to receive in your outreach campaign.
The Completed Tasks metric measures the total number of outreach tasks that have been successfully executed and finished within a certain period of time.
Calls Not Answered is a metric that measures the percentage of total incoming calls that were not answered by the intended recipient or went to voicemail. It helps assess missed opportunities and identify areas for improvement in call handling processes.