Calls Not Answered is a metric that measures the percentage of total incoming calls that were not answered by the intended recipient or went to voicemail. It helps assess missed opportunities and identify areas for improvement in call handling processes.
With Databox you can track all your metrics from various data sources in one place.
Used to show a simple Metric or to draw attention to one key number.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Calls Not Answered using Databox, follow these steps:
The Replied Prospects metric measures the percentage of prospects who responded to your outreach efforts, indicating interest and potential for follow-up.
Bounced Emails is a metric that measures the number of emails that failed to be delivered to the recipient's inbox due to reasons like an invalid email address or a full inbox. It helps to identify the quality of the email list and the health of your email sending practices.
The Neutral reply by Sequence metric measures the percentage of neutral responses received from a specific outreach sequence.
Opt Outs by Sequence measures the number of people who have opted out of receiving further communication from a specific outreach sequence or campaign.
Opportunities Amount is a metric that measures the total value of potential deals or sales that can be generated from outreach efforts.
The Calls by Direction metric counts the number of outbound and inbound calls made by your team. It helps measure the efficiency of your calling strategy and identify areas for improvement.
Total Answered Calls is a metric that tracks the total number of calls that were successfully answered by a representative during a specific period of time. It is a key performance indicator for measuring the effectiveness of a call center or outreach program.
The Opted Out Emails metric measures the number of recipients who have chosen to unsubscribe or opt-out from receiving further emails from a particular sender or organization.