Calls Not Answered is a metric that measures the percentage of total incoming calls that were not answered by the intended recipient or went to voicemail. It helps assess missed opportunities and identify areas for improvement in call handling processes.
With Databox you can track all your metrics from various data sources in one place.
Used to show a simple Metric or to draw attention to one key number.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Calls Not Answered using Databox, follow these steps:
The Unsubscribers metric measures the number of people who have chosen to stop receiving communication from a specific mail or email campaign.
Bounces (Sequence) metric refers to the number of emails that were undeliverable and failed to reach the recipient's inbox in a specific sequence of outreach emails.
The Neutral reply by Sequence metric measures the percentage of neutral responses received from a specific outreach sequence.
Positive Reply Sequence (PRS) measures the number of follow-up messages sent before receiving a positive reply. It helps to optimize outreach effort and determine the most effective messaging strategy.
Scheduled by Sequence metric tracks the average number of automated sequences a contact is scheduled to receive in your outreach campaign.
The Total Tasks metric measures the total number of outreach tasks (such as emails, calls, meetings, etc.) completed within a given timeframe. It helps track productivity and overall outreach efforts.
The Calls metric measures the number of phone calls made or received by an outreach team or individual in a given time period. This metric helps to track the frequency and effectiveness of outreach efforts over time.
The Total Not Answered calls metric measures the total number of calls in an outreach campaign that were not answered by the intended recipient.