Calls Not Answered is a metric that measures the percentage of total incoming calls that were not answered by the intended recipient or went to voicemail. It helps assess missed opportunities and identify areas for improvement in call handling processes.
With Databox you can track all your metrics from various data sources in one place.
Used to show a simple Metric or to draw attention to one key number.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Calls Not Answered using Databox, follow these steps:
The Replied Prospects metric measures the percentage of prospects who responded to your outreach efforts, indicating interest and potential for follow-up.
Scheduled Emails metric tracks the number of emails that are composed and scheduled to be sent at a later time using an email marketing or CRM tool, usually in an outreach campaign to target a specific audience.
The Opens by Sequence metric tracks the number of times an email sequence is opened by a recipient, indicating their level of engagement and interest in the content.
The Neutral reply by Sequence metric measures the percentage of neutral responses received from a specific outreach sequence.
Replies by Sequence measures the number of email sequences that receive a reply from a prospect. It helps to optimize outreach campaigns for better engagement.
Completed Tasks by Completer measures the number of tasks accomplished by each individual team member. It helps track their productivity and efficiency in completing assigned tasks over a period of time.
Opportunities by Stage metric tracks the number of open sales opportunities at different stages of the sales pipeline, providing insight on the potential revenue and sales performance.
Calls Answered metric represents the number of incoming calls that were answered by a team or agent within a set timeframe, indicating their responsiveness and availability to address customer needs and inquiries.