The Total Not Answered calls metric measures the total number of calls in an outreach campaign that were not answered by the intended recipient.
With Databox you can track all your metrics from various data sources in one place.
Used to show a simple Metric or to draw attention to one key number.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Total Not Answered Calls using Databox, follow these steps:
The Bulk metric refers to the quantity or volume of outreach activities performed, such as sending mass emails or making bulk phone calls to a large number of prospects or customers. It measures the scale of outreach efforts rather than the quality or effectiveness of individual interactions.
The Unsubscribers metric measures the number of people who have chosen to stop receiving communication from a specific mail or email campaign.
The Created Prospects by stage metric measures the number of new potential customers added to each stage of the sales funnel within a given time period.
The Opens (Sequence) metric tracks the number of times an email in a sequence has been opened by a recipient. This helps gauge the effectiveness of the email's subject line, as well as the timing and content of the message.
Contacted (Sequence) refers to the number of individuals who were contacted during a specific outreach sequence, such as an email campaign or a series of phone calls. It tracks the effectiveness of outreach efforts and helps to measure the success of the outreach strategy.
Bounces (Sequence) metric refers to the number of emails that were undeliverable and failed to reach the recipient's inbox in a specific sequence of outreach emails.
Scheduled by Sequence metric tracks the average number of automated sequences a contact is scheduled to receive in your outreach campaign.
Total Answered Calls is a metric that tracks the total number of calls that were successfully answered by a representative during a specific period of time. It is a key performance indicator for measuring the effectiveness of a call center or outreach program.