Total Answered Calls is a metric that tracks the total number of calls that were successfully answered by a representative during a specific period of time. It is a key performance indicator for measuring the effectiveness of a call center or outreach program.
With Databox you can track all your metrics from various data sources in one place.
Used to show a simple Metric or to draw attention to one key number.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Total Answered Calls using Databox, follow these steps:
The Opens by Sequence metric tracks the number of times an email sequence is opened by a recipient, indicating their level of engagement and interest in the content.
Bounces (Sequence) metric refers to the number of emails that were undeliverable and failed to reach the recipient's inbox in a specific sequence of outreach emails.
The Neutral reply metric measures the number of responses to outreach efforts that fall into a neutral category, neither positive nor negative, indicating a lack of strong interest or engagement.
Scheduled by Sequence metric tracks the average number of automated sequences a contact is scheduled to receive in your outreach campaign.
The Finished metric measures the number of outreach sequences that successfully completed all steps and resulted in the desired outcome, such as a sale or meeting.
Total Completed Tasks is a metric that measures the total number of tasks that have been successfully completed within a given time period, providing insights into the productivity and efficiency of the outreach team.
Opportunities by Stage metric tracks the number of open sales opportunities at different stages of the sales pipeline, providing insight on the potential revenue and sales performance.
The Opted Out Emails metric measures the number of recipients who have chosen to unsubscribe or opt-out from receiving further emails from a particular sender or organization.