Total Answered Calls is a metric that tracks the total number of calls that were successfully answered by a representative during a specific period of time. It is a key performance indicator for measuring the effectiveness of a call center or outreach program.
With Databox you can track all your metrics from various data sources in one place.
Used to show a simple Metric or to draw attention to one key number.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Total Answered Calls using Databox, follow these steps:
The Unsubscribed Prospects metric measures the number of people who have opted-out or unsubscribed from a marketing campaign or mailing list.
The Replied Emails metric measures the number or percentage of emails sent that received a response from the recipient. It indicates the effectiveness of email outreach and the level of engagement with the target audience.
The Opens (Sequence) metric tracks the number of times an email in a sequence has been opened by a recipient. This helps gauge the effectiveness of the email's subject line, as well as the timing and content of the message.
The Opens by Sequence metric tracks the number of times an email sequence is opened by a recipient, indicating their level of engagement and interest in the content.
Negative Reply Sequence tracks the number of consecutive negative responses received from a prospect, indicating the need to switch up the outreach approach.
The Negative reply by Sequence metric measures the number of negative responses received from an email outreach campaign in a specific sequence or stage of the campaign.
The Scheduled (Sequence) metric measures the number of emails or other outreach activities that have been scheduled in a specific sequence within a given timeframe.
The Finished metric measures the number of outreach sequences that successfully completed all steps and resulted in the desired outcome, such as a sale or meeting.