Total Answered Calls is a metric that tracks the total number of calls that were successfully answered by a representative during a specific period of time. It is a key performance indicator for measuring the effectiveness of a call center or outreach program.
With Databox you can track all your metrics from various data sources in one place.
Used to show a simple Metric or to draw attention to one key number.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Total Answered Calls using Databox, follow these steps:
Mailed Prospects metric refers to the number of potential customers or clients who have been sent physical mail such as flyers, brochures, catalogs, or letters as part of a targeted outreach campaign.
The Replied Prospects metric measures the percentage of prospects who responded to your outreach efforts, indicating interest and potential for follow-up.
The Opened Emails metric measures the number or percentage of recipients who opened an email sent as part of an outreach campaign. It helps to determine the effectiveness of the subject line and email content in engaging the target audience.
Contacted by Sequence measures the number of individuals who were contacted through a particular outreach sequence. It tracks successful connections made during a specific outreach campaign.
The Replied (Sequence) metric tracks the percentage of prospects who responded to your outreach emails within a specific sequence, helping to measure the effectiveness of your email outreach campaigns.
Bounces (Sequence) metric refers to the number of emails that were undeliverable and failed to reach the recipient's inbox in a specific sequence of outreach emails.
The Neutral reply by Sequence metric measures the percentage of neutral responses received from a specific outreach sequence.
Opportunities by Stage metric tracks the number of open sales opportunities at different stages of the sales pipeline, providing insight on the potential revenue and sales performance.