Total Answered Calls is a metric that tracks the total number of calls that were successfully answered by a representative during a specific period of time. It is a key performance indicator for measuring the effectiveness of a call center or outreach program.
With Databox you can track all your metrics from various data sources in one place.
Used to show a simple Metric or to draw attention to one key number.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Total Answered Calls using Databox, follow these steps:
Scheduled Emails metric tracks the number of emails that are composed and scheduled to be sent at a later time using an email marketing or CRM tool, usually in an outreach campaign to target a specific audience.
The Opened Emails metric measures the number or percentage of recipients who opened an email sent as part of an outreach campaign. It helps to determine the effectiveness of the subject line and email content in engaging the target audience.
The Negative reply by Sequence metric measures the number of negative responses received from an email outreach campaign in a specific sequence or stage of the campaign.
The Neutral reply by Sequence metric measures the percentage of neutral responses received from a specific outreach sequence.
The Finished metric measures the number of outreach sequences that successfully completed all steps and resulted in the desired outcome, such as a sale or meeting.
The Paused (Sequence) metric indicates the number of sequences that have been manually paused by the user, either temporarily or indefinitely.
The Calls by Direction metric counts the number of outbound and inbound calls made by your team. It helps measure the efficiency of your calling strategy and identify areas for improvement.
Total Calls is a metric that measures the number of phone calls made by an outreach team or individual over a given period to engage with leads or prospects.