The Calls by Direction metric counts the number of outbound and inbound calls made by your team. It helps measure the efficiency of your calling strategy and identify areas for improvement.
With Databox you can track all your metrics from various data sources in one place.
Used to show comparisons between values.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Calls by Direction using Databox, follow these steps:
The Opened Prospects metric measures the number of potential leads that have engaged with your outreach efforts by opening an email or message.
The Opens (Sequence) metric tracks the number of times an email in a sequence has been opened by a recipient. This helps gauge the effectiveness of the email's subject line, as well as the timing and content of the message.
Replied by Sequence is a measure of the number of prospects who responded to a specific outreach sequence, indicating effectiveness of the messaging and strategy.
The Neutral reply metric measures the number of responses to outreach efforts that fall into a neutral category, neither positive nor negative, indicating a lack of strong interest or engagement.
The Scheduled (Sequence) metric measures the number of emails or other outreach activities that have been scheduled in a specific sequence within a given timeframe.
The Total Incompleted Tasks metric indicates the number of unfinished tasks that were assigned during a specific timeframe. It can help identify areas of inefficiency and opportunities for process improvement.
Opportunity Amount by Stage is a metric that measures the value of potential deals at each stage of the sales cycle, providing insights on revenue potential and sales performance.
The Opted Out Emails metric measures the number of recipients who have chosen to unsubscribe or opt-out from receiving further emails from a particular sender or organization.