Outreach Calls by Direction

How to track Calls by Direction in Databox?

Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.

To track Calls by Direction using Databox, follow these steps:

1. 1

   Connect Outreach that contains the metric you want to track
2. 2

   Select the metric you want to track from the list of available metrics
3. 3

   Drag and drop the selected metric onto your dashboard
4. 4

   Watch your dashboard populate in seconds
5. 5

   Put Calls by Direction on the Performance screen
6. 6

   Get Calls by Direction performance daily with Scorecards or as a weekly digest
7. 7

   Set Goals to track and improve performance of Calls by Direction