The Calls by Direction metric counts the number of outbound and inbound calls made by your team. It helps measure the efficiency of your calling strategy and identify areas for improvement.
With Databox you can track all your metrics from various data sources in one place.
Used to show comparisons between values.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Calls by Direction using Databox, follow these steps:
Scheduled Emails metric tracks the number of emails that are composed and scheduled to be sent at a later time using an email marketing or CRM tool, usually in an outreach campaign to target a specific audience.
The Unopened Emails metric is the number of emails sent that were not opened by the recipient and is a key indicator of the effectiveness of email outreach campaigns.
The Opens by Sequence metric tracks the number of times an email sequence is opened by a recipient, indicating their level of engagement and interest in the content.
Positive Reply Sequence (PRS) measures the number of follow-up messages sent before receiving a positive reply. It helps to optimize outreach effort and determine the most effective messaging strategy.
Replies by Sequence measures the number of email sequences that receive a reply from a prospect. It helps to optimize outreach campaigns for better engagement.
The Incompleted Tasks by Users metric is a measure of tasks assigned to users that remain unfinished within a given timeframe or deadline.
Opportunities by Stage metric tracks the number of open sales opportunities at different stages of the sales pipeline, providing insight on the potential revenue and sales performance.
Total Calls is a metric that measures the number of phone calls made by an outreach team or individual over a given period to engage with leads or prospects.