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The Visits metric measures how many times users have viewed your HelpDocs documentation and includes unique and returning visitors.

With Databox you can track all your metrics from various data sources in one place.

Visits 2.190,879 Start tracking this metric
  • About
  • Tech details
What is "Visits"?
The Visits metric measures the total number of times your HelpDocs articles have been viewed on your website or in your HelpDocs search results. It includes both unique and repeat views and can give you insight into the popularity and traffic of your content. By tracking Visits over time, you can identify trends, improve your SEO, and optimize your content strategy to better serve your users.
Example: The Visits metric can be used to measure the number of unique visitors to a website, which helps understand the effectiveness of marketing campaigns and identify opportunities for improvement.
This metric has one or more equivalents:

Visualizations

  • Databox visualization

    Number

    Used to show a simple Metric or to draw attention to one key number.

How to track Visits in Databox?

Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.

To track Visits using Databox, follow these steps:

  1. 1
    Connect Help Scout Docs that contains the metric you want to track
  2. 2
    Select the metric you want to track from the list of available metrics
  3. 3
    Drag and drop the selected metric onto your dashboard
  4. 4
    Watch your dashboard populate in seconds
  5. 5
    Put Visits on the Performance screen
  6. 6
    Get Visits performance daily with Scorecards or as a weekly digest
  7. 7
    Set Goals to track and improve performance of Visits
Help Scout Docs integration with Databox Track Visits from Help Scout Docs in Databox GET STARTED

Help Scout Docs Visits included in Dashboard Templates 1

  • Live view

    HelpScout Docs Report

    Help Scout dashboard template which will give you insights about article views, failed searches, top categories, top articles and more.

    Help Scout Docs

Basics

  • Description
    The Visits metric measures how many times users have viewed your HelpDocs documentation and includes unique and returning visitors.
  • Category
    Help Desk
  • Subcategory
    Visits
  • Date Added
    2018-08-24
  • Cumulative Support
    Yes
  • Units
    No
  • Granularities
    daily, weekly, monthly, quarterly, yearly
  • Favorable Trend
    increasing
  • Historical Data
    Yes
  • Changing historical data
    No
  • Forecast Support
    Yes
  • Benchmark Support
    Yes
  • Media Support
    No
  • Dimension
    N/A
  • Metric Type
    general Learn more
  • API Endpoint
    https://api.helpscout.net/v2/reports/docs

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