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The Failed Searches Count by Search Term metric tracks the number of times a search term entered by a user resulted in zero search results or an error message. This metric can help identify gaps in content and improve the search experience for users.
With Databox you can track all your metrics from various data sources in one place.
Used to show comparisons between values.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Failed Searches Count by Search Term using Databox, follow these steps:
Help Scout dashboard template which will give you insights about article views, failed searches, top categories, top articles and more.