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Help Scout Docs Top Article Views by Name

The Article Views by Name metric tracks the number of times a specific article has been viewed, allowing you to see which articles are most popular and prioritize updates or improvements accordingly.

With Databox you can track all your metrics from various data sources in one place.

Top Article Views by Name 2.190,879 Start tracking this metric
  • About
  • Tech details
What is "Top Article Views by Name"?
The Article Views by Name metric tracks the number of times a specific article has been viewed on your HelpDocs knowledge base. This metric is useful for understanding which articles are most popular with your audience and can help you identify areas of your knowledge base that may need improvement or additional content. It can also help you assess the effectiveness of your content marketing efforts and identify areas for improvement in your SEO strategy. Overall, tracking Article Views by Name can provide valuable insights into the performance of your knowledge base and help you optimize your content for maximum impact.
Example: A tech company can use Article Views by Name metric to identify the popular articles among their customer support documentation, helping them focus on improving the quality of the frequently accessed articles.

Visualizations

  • Databox visualization

    Bar and Line Chart

    Used to show comparisons between values.

How to track Top Article Views by Name in Databox?

Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.

To track Top Article Views by Name using Databox, follow these steps:

  1. 1
    Connect Help Scout Docs that contains the metric you want to track
  2. 2
    Select the metric you want to track from the list of available metrics
  3. 3
    Drag and drop the selected metric onto your dashboard
  4. 4
    Watch your dashboard populate in seconds
  5. 5
    Put Top Article Views by Name on the Performance screen
  6. 6
    Get Top Article Views by Name performance daily with Scorecards or as a weekly digest
  7. 7
    Set Goals to track and improve performance of Top Article Views by Name
Help Scout Docs integration with Databox Track Top Article Views by Name from Help Scout Docs in Databox GET STARTED

Help Scout Docs Top Article Views by Name included in Dashboard Templates 1

  • Live view

    HelpScout Docs Report

    Help Scout dashboard template which will give you insights about article views, failed searches, top categories, top articles and more.

    Help Scout Docs

Basics

  • Description
    The Article Views by Name metric tracks the number of times a specific article has been viewed, allowing you to see which articles are most popular and prioritize updates or improvements accordingly.
  • Category
    Help Desk
  • Date Added
    2018-08-24
  • Cumulative Support
    Yes
  • Units
    No
  • Granularities
    daily, weekly, monthly, quarterly, yearly
  • Favorable Trend
    increasing
  • Historical Data
    Yes
  • Changing historical data
    No
  • Forecast Support
    Yes
  • Benchmark Support
    No
  • Media Support
    No
  • Dimension
    Yes
  • Metric Type
    general Learn more
  • API Endpoint
    https://api.helpscout.net/v2/reports/docs

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