DataboxDatabox Databox

Help Scout Docs Search %

The search % metric indicates the percentage of users who use the search feature on a website, app, or HelpDocs knowledge base to find information instead of navigating manually.

With Databox you can track all your metrics from various data sources in one place.

Search % 2.190,879

Start tracking this metric

About
Tech details

The Search % metric is a measure of the percentage of total interactions on your website or platform that include a site search query. It can help you understand how frequently users are using the search function to find content and navigate your site or platform. A higher Search % indicates that users are relying more heavily on search to find what they need, which may suggest a need to optimize navigation or improve content discoverability.

Example: An e-commerce website uses the Search % metric to determine how frequently users are searching for products. If the metric is low, the website may need to improve its product categorization and navigation to make it easier for users to find what they are looking for.

Visualizations

Number

Used to show a simple Metric or to draw attention to one key number.

How to track Search % in Databox?

Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.

To track Search % using Databox, follow these steps:

1
Connect Help Scout Docs that contains the metric you want to track
2
Select the metric you want to track from the list of available metrics
3
Drag and drop the selected metric onto your dashboard
4
Watch your dashboard populate in seconds
5
Put Search % on the Performance screen
6
Get Search % performance daily with Scorecards or as a weekly digest
7
Set Goals to track and improve performance of Search %

Goals

Get instant insights into your top-performing metrics

Track Search % from Help Scout Docs in Databox GET STARTED