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Help Scout Docs Popular Searches Count by Search Term

The Popular Searches Count by Search Term metric indicates the number of times a specific search term has been used by users on a HelpDocs knowledge base, helping identify popular topics and potential areas for content improvement.

With Databox you can track all your metrics from various data sources in one place.

Popular Searches Count by Search Term 2.190,879 Start tracking this metric
  • About
  • Tech details
What is "Popular Searches Count by Search Term"?
The Popular Searches Count by Search Term is a metric that tracks the number of times a particular search term has been used by users to search for content on your website. This metric provides insight into what users are specifically searching for on your site, which can help you optimize your content to better meet their needs. By identifying frequently searched terms, you can create targeted content that aligns with user interests and preferences, improving user engagement and overall satisfaction with your site.
Example: The Popular Searches Count by Search Term metric helps online retailers understand which products are driving traffic to their site. For example, a pet supply store may find that "dog food" is the most popular search term, indicating a high demand for this product and potential for increased sales.

Visualizations

  • Databox visualization

    Bar and Line Chart

    Used to show comparisons between values.

How to track Popular Searches Count by Search Term in Databox?

Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.

To track Popular Searches Count by Search Term using Databox, follow these steps:

  1. 1
    Connect Help Scout Docs that contains the metric you want to track
  2. 2
    Select the metric you want to track from the list of available metrics
  3. 3
    Drag and drop the selected metric onto your dashboard
  4. 4
    Watch your dashboard populate in seconds
  5. 5
    Put Popular Searches Count by Search Term on the Performance screen
  6. 6
    Get Popular Searches Count by Search Term performance daily with Scorecards or as a weekly digest
  7. 7
    Set Goals to track and improve performance of Popular Searches Count by Search Term
Help Scout Docs integration with Databox Track Popular Searches Count by Search Term from Help Scout Docs in Databox GET STARTED

Basics

  • Description
    The Popular Searches Count by Search Term metric indicates the number of times a specific search term has been used by users on a HelpDocs knowledge base, helping identify popular topics and potential areas for content improvement.
  • Category
    Help Desk
  • Date Added
    2018-08-24
  • Cumulative Support
    Yes
  • Units
    No
  • Granularities
    daily, weekly, monthly, quarterly, yearly
  • Favorable Trend
    increasing
  • Historical Data
    Yes
  • Changing historical data
    No
  • Forecast Support
    Yes
  • Benchmark Support
    No
  • Media Support
    No
  • Dimension
    Yes
  • Metric Type
    general Learn more
  • API Endpoint
    https://api.helpscout.net/v2/reports/docs

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