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Help Scout Docs Browse %

The Browse % metric measures the percentage of visitors who viewed more than one page on your website or HelpDocs knowledge base during a single session.

With Databox you can track all your metrics from various data sources in one place.

Browse % 2.190,879

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About
Tech details

The Browse % metric is a measure of how deep into your knowledge base your users are going. It calculates the percentage of users who viewed multiple articles during a single browsing session on your HelpDocs site. This metric helps to evaluate the overall engagement of your users and can provide insights into potential gaps in your content. A high browse % usually implies that users are finding your articles helpful and are interested in exploring further options for information.

Example: The Browse % metric can help e-commerce businesses track how many of their website visitors are actually browsing through product pages, indicating the level of engagement and potential for sales.

Visualizations

Number

Used to show a simple Metric or to draw attention to one key number.

How to track Browse % in Databox?

Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.

To track Browse % using Databox, follow these steps:

1
Connect Help Scout Docs that contains the metric you want to track
2
Select the metric you want to track from the list of available metrics
3
Drag and drop the selected metric onto your dashboard
4
Watch your dashboard populate in seconds
5
Put Browse % on the Performance screen
6
Get Browse % performance daily with Scorecards or as a weekly digest
7
Set Goals to track and improve performance of Browse %

Goals

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