Track all of your key business metrics from one screen
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Constant Contact is an email marketing platform that enables businesses to create, send, and track professional newsletters and campaigns. It offers customizable templates, contact management tools, and analytics, aiding in effective communication with customers and driving business growth.
Constant Contact is an email service provider that can be used as an email marketing tool and, essentially, a CRM. It allows you to build customer and prospect lists based on their interests and produce impactful email campaigns.
With Databox, you can easily monitor your email marketing efforts and focus your time on improving strategies, optimizing emails, and connecting with your prospects and customers. Track your most important email KPIs alongside metrics from our 100+ other integrationss to truly understand the impact of your work and improve your email marketing efforts.
While a direct Databox + Constant Contact integrations is not yet available, you can easily sync Constant Contact data with Databox using one of our alternative connection options, including Zapier, Integromat, or the Databox API.
The Visits metric measures how many times users have viewed your HelpDocs documentation and includes unique and returning visitors.
Articles Viewed per Visit is a metric that measures the average number of HelpDocs articles a user views during a single visit to your website or help center.
Found an Answer % is the percentage of users who found a helpful solution in your knowledge base, indicating the effectiveness of your self-service support.
The Article Views by Name metric tracks the number of times a specific article has been viewed, allowing you to see which articles are most popular and prioritize updates or improvements accordingly.
Failed % metric is the percentage of unsuccessful attempts in a process or operation, indicating the rate of failure or errors encountered.
The Failed Searches Count by Search Term metric tracks the number of times a search term entered by a user resulted in zero search results or an error message. This metric can help identify gaps in content and improve the search experience for users.
The search % metric indicates the percentage of users who use the search feature on a website, app, or HelpDocs knowledge base to find information instead of navigating manually.
The Browse % metric measures the percentage of visitors who viewed more than one page on your website or HelpDocs knowledge base during a single session.
Top Category Views by Name metric shows which HelpDocs category is viewed the most by users.
The Popular Searches Results by Search Term metric provides insights into the most frequently searched terms on your website and the number of results each term generated, helping you understand what content is most sought after by users.
The Top Category Articles by Name metric lists the most viewed articles in each category of your HelpDocs knowledge base, helping you understand which topics are most popular among your users.
The Popular Searches Count by Search Term metric indicates the number of times a specific search term has been used by users on a HelpDocs knowledge base, helping identify popular topics and potential areas for content improvement.
Help Scout dashboard template which will give you insights about article views, failed searches, top categories, top articles and more.