Track all of your key business metrics from one screen
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Get metrics on new likes, posts reach and daily user engagement for your business profile.
Instagram Business lets companies track how their posts and stories perform throughout the day and it provides insights into how followers interact with their outreach. In addition, it allows companies to manage specific information like business hours, location, and phone number.
With Databox, you can stay on top of your Instagram Business account activity and profile engagement. With the ability to combine your Instagram data with all the other social media, marketing, and sales tools you’re using, you can create comprehensive and wholesome marketing campaigns across all your socials. Connect your Instagram business account to track your social performance anytime and on any device: computer, mobile, Apple Watch, TV display, and Slack.
Impressions refer to the number of times an ad was displayed to a user on a social media platform like Facebook. It does not necessarily mean that the user interacted with the ad, but simply that it was shown to them.
The Amount Spent metric in Facebook Ads represents the total cost of all clicks, impressions, and other ad interactions that generated charges for your campaign or ad set.
The Clicks (All) metric on Facebook Ads shows the total number of clicks on an ad, including link clicks, reactions, comments, shares, and more.
Reach refers to the total number of people who view your ad, both organically and through paid promotion. It indicates the potential audience that can be reached through your ad campaign.
CPC (All) is the average cost per click across all ad types, placements, and objectives in a Facebook Ads campaign. It shows how much an advertiser pays for each click on their ad.
Link Clicks is a metric that shows the number of clicks your ad received that led people to a destination on or off Facebook, such as your website.
CTR (All) is a Facebook Ads metric that measures the ratio of clicks to impressions for all ad placements. It helps to evaluate the ad's relevance to users and overall performance. A higher CTR indicates better user engagement and ad performance.
Purchases is a metric in Facebook Ads that measures the number of completed transactions on your website, app or Facebook page as a result of your ad. It is a key measure of the advertising ROI and can be used to optimize your ad campaigns for increased sales and revenue.
Post Engagement is a metric that measures the number of people who have interacted with your Facebook post and includes likes, comments, shares, and clicks.
Amount Spent by Campaign indicates the total cost incurred by a specific Facebook ad campaign over a given time period. It shows the amount of money spent on ads, including ad creation, placement, and delivery costs.
CPM (Cost Per Thousand Impressions) is the cost that an advertiser pays per thousand ad impressions on a social media platform such as Facebook. It is an important metric that helps to measure the effectiveness of ad campaigns and their reach.
Impressions by Campaign is a metric that measures how many times an ad was shown on Facebook or Instagram to its target audience. It shows the total number of times an ad was displayed, regardless of whether someone clicked on it or not. This metric is useful in evaluating the reach of a specific campaign and can help in optimizing the ad's targeting and creative elements to increase engagement.
Leads metric indicates the number of people who have shown interest in your product or service by providing their contact details through a lead form on Facebook or Instagram ad.
Purchase ROAS is a metric that helps measure the effectiveness of Facebook Ads campaigns based on the revenue generated compared to the money spent on the ads. It is calculated by dividing the revenue generated by the amount spent on the campaign. A high Purchase ROAS indicates a profitable campaign.
CTR (Link Click-Through Rate) is a measure of the ratio between clicks and impressions on a link within a Facebook ad. It shows the effectiveness of the ad in engaging the audience and driving traffic to the intended destination.
Purchases Conversion Value is a metric that shows the total value of the purchases made by people who clicked on your Facebook ads. It helps you track the revenue generated by your ads and optimize your campaigns accordingly.
Frequency is a Facebook Ads metric that shows the average number of times your ad was shown to each person in your target audience. It can help you understand how often your ad is being viewed by the same people and avoid ad fatigue.
Impressions by Ad is the number of times your ad was displayed to users on Facebook or Instagram, regardless of whether they clicked on it or not. It indicates the reach of your ad campaign.
Clicks (All) by Campaign is a metric that measures the total number of clicks received by all ads within a specific campaign, including all clicks on links, call-to-action buttons, and other interactions with the ad.
The Reach by Campaign metric measures the number of unique people who have seen an ad in a particular campaign during a set time period.
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Enhance your social media advertising and dive into performance metrics for your Facebook, TikTok, LinkedIn, and X ads—all in one easy-to-use template. Perfect for understanding what’s driving results and optimizing your ad spend.
Use this Facebook Ads report to share insights into important metrics like spend, impressions, engagement, ROI, and more.
Use this Facebook Ads advanced report to share high-level and in-depth metrics of your Facebook Ads performance. Present an overview of key metrics like Impressions, CPC, Cost per Lead, ROAS, and more.
Use this Facebook Pages advanced report to share high-level and in-depth metrics of your Facebook performance. Present key metrics like Post Performance, Audience Demographics, Page Impressions, and more.
High-level insights into Facebook Ads, Google Ads, & LinkedIn Ads
Instagram Business data is synced in UTC time zone in Databox. More information is available here.
Insights data is not available for Instagram Business users that have less than 100 followers. As a result, data for the following Instagram Business metrics will not be displayed in Databox for Instagram Business accounts that have less than 100 followers:
Learn more about the metric limitations here.
Instagram Business data is synced via Facebook Pages. Therefore, the relevant Instagram Business account needs to be properly linked to a Facebook Page, and the Facebook user connecting the Instagram Business Data Source in Databox must have an Admin or Editor Page Role set up for the Facebook Page. More information is available here.
Learn more about why the users can not connect their Facebook or Instagram Business Data Sources in Databox.
Learn how to link an Instagram Business Account to a Facebook Page here.
Databox requires the following scopes for successful connection of the Instagram Business Data Source:
The error can be caused by various reasons, such as an issue on the user’s end, deprecated or wrong scope, wrong API, invalid app, or invalid tokens, etc. In case of an error, it is suggested to double-check if the password or user permissions in Instagram are valid.
In case of an error Databox also recommends users get more permissions in Instagram or try to connect/reconnect the Instagram Business Data Source with another Instagram user, who has the same permissions. If none of this works, reach out to Databox Customer Support.