Dashboard Examples / Sales / Call Tracking
Call Tracking

Must-Have Call Tracking Dashboard Templates

These call tracking dashboards come pre-built with some of the most commonly tracked sales KPIs and metrics from the most popular tools. You can also customize your templates later. To get started, just choose a template, connect your data, and your metric visualizations will populate automatically.

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Salesforce Leads Overview

This template gives you a complete overview of your leads in Salesforce so you can accurately track your sales progress.

Dashboard example

CallRail Overview Dashboard

This dashboard shows the responsiveness of your sales team to incoming calls. It also shows where new calls originate.

Dashboard example

CallRail Source & Keyword Performance

This dashboard measures source & keyword performance by comparing calls by first time callers, total calls and the average duration of all calls.

Custom dashboard

Build custom Call Tracking dashboards

No design or coding skills necessary.

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What is a Call Tracking Dashboard?

A call tracking dashboard gives you a holistic view of your sales team responsiveness to incoming and outbound calls (individually and collectively) and allows you to easily track your call volume and sales team activities at any given time.

Use the data gathered from tracking relevant call tracking KPIs and metrics to optimize your sales processes, and improve the performance and productivity of your sales reps.

What Should Be Included in a Call Tracking Dashboard?

When building a call tracking dashboard, it is important to include the right call tracking metrics and KPIs. This will in turn, allow you to improve call efficiency, optimize your sales processes and performance over time.

The most important call tracking metrics you should be tracking are:

  • Answered calls
  • Missed calls
  • Calls by source
  • Average duration of calls
  • First time callers
  • Conversion rate

How to Create a Call Tracking Dashboard

Create a new dashboard using our Designer tool

Create a new dashboard using our Designer tool

Name your dashboard

Name your dashboard

Select a data source

Select a data source

Drag-and-drop pre-built metrics from that source to your dashboard

Drag-and-drop pre-built metrics from that source to your dashboard or drag a blank visualization first and select the metric you’d like to associate with it.
Drag-and-drop pre-built metrics from that source to your dashboard

Customize each metric block

Customize each metric block by date range, comparisons, goals, and more.
Customize each metric block

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