Call Tracking

Free Call Tracking Dashboard Templates

These call tracking dashboards come pre-built with some of the most commonly tracked sales KPIs and metrics from the most popular tools. You can also customize your templates later. To get started, just choose a template, connect your data, and your metric visualizations will populate automatically.

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Custom dashboard

Build custom Call Tracking dashboards

No design or coding skills necessary.

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What is a Call Tracking Dashboard?

A call tracking dashboard gives you a holistic view of your sales team responsiveness to incoming and outbound calls (individually and collectively) and allows you to easily track your call volume and sales team activities at any given time.

Use the data gathered from tracking relevant call tracking KPIs and metrics to optimize your sales processes, and improve the performance and productivity of your sales reps.

What Should Be Included in a Call Tracking Dashboard?

When building a call tracking dashboard, it is important to include the right call tracking metrics and KPIs. This will in turn, allow you to improve call efficiency, optimize your sales processes and performance over time.

The most important call tracking metrics you should be tracking are:

  • Answered calls
  • Missed calls
  • Calls by source
  • Average duration of calls
  • First time callers
  • Conversion rate

How to Create a Call Tracking Dashboard

Using Databox’s Dashboard Designer, building a dashboard is as simple as connecting a data source, choosing the metrics you need from our Metrics Library, and watching your visualizations populate in seconds. No coding and design skills are required.

Create a new dashboard using our Designer tool
Create a new dashboard using our Designer tool
Name your dashboard
Name your dashboard
Select a data source
Select a data source
Drag-and-drop pre-built metrics from that source to your dashboard or drag a blank visualization first and select the metric you’d like to associate with it.
Drag-and-drop pre-built metrics from that source to your dashboard
Customize each metric block by date range, comparisons, goals, and more.
Customize each metric block