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Intercom
People Segments
The People Segments metric in Intercom allows you to group users based on common characteristics, such as behavior, interests, or demographics, enabling you to communicate with targeted groups for more effective outreach.
With Databox you can track all your metrics from various data sources in one place.
- About
- Tech details
What is "People Segments"?
The People Segments metric in Intercom allows you to group your customers based on different attributes such as actions taken, subscription status, location, or behavior. This feature enables you to personalize your communication and messaging to specific customer groups, ensuring a more targeted and efficient customer experience. You can create custom segments tailored to your business needs, track their activities, and automate messaging to those specific groups, delivering a more personalized experience to your customers.
Example: An e-commerce company can use the People Segments metric to target a specific group of customers who have abandoned their shopping cart and send them a targeted promotional offer to encourage them to complete their purchase.
Visualizations
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Number
Used to show a simple Metric or to draw attention to one key number.
How to track People Segments in Databox?
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track People Segments using Databox, follow these steps:
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1Connect Intercom that contains the metric you want to track
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2Select the metric you want to track from the list of available metrics
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3Drag and drop the selected metric onto your dashboard
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4Watch your dashboard populate in seconds
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5Put People Segments on the Performance screen
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6Get People Segments performance daily with Scorecards or as a weekly digest
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7Set Goals to track and improve performance of People Segments
GoalsSet Goals to track and improve your performance
ScorecardsGet your daily progress every morning with Scorecards
Metric DigestReceive detailed weekly performance updates
Metric BuilderBuilt your own custom metrics with Metric Builder
Data CalculationsSet Goals to track and improve your performance
Performance ScreenGet instant insights into your top-performing metrics
Basics
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DescriptionThe People Segments metric in Intercom allows you to group users based on common characteristics, such as behavior, interests, or demographics, enabling you to communicate with targeted groups for more effective outreach.
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CategoryHelp Desk
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SubcategoryCustomers
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Date Added2015-07-09
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Cumulative SupportNo
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UnitsNo
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Granularitiesdaily, weekly, monthly, yearly, quarterly, allTime
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Favorable Trendincreasing
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Historical DataNo
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Changing historical dataNo
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Forecast SupportYes
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Benchmark SupportYes
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Media SupportNo
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DimensionN/A
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Metric Typecurrent Learn more
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API Endpointhttps://api.intercom.io/counts
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