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Intercom People Segments

The People Segments metric in Intercom allows you to group users based on common characteristics, such as behavior, interests, or demographics, enabling you to communicate with targeted groups for more effective outreach.

With Databox you can track all your metrics from various data sources in one place.

People Segments 2.190,879 Start tracking this metric
  • About
  • Tech details
What is "People Segments"?
The People Segments metric in Intercom allows you to group your customers based on different attributes such as actions taken, subscription status, location, or behavior. This feature enables you to personalize your communication and messaging to specific customer groups, ensuring a more targeted and efficient customer experience. You can create custom segments tailored to your business needs, track their activities, and automate messaging to those specific groups, delivering a more personalized experience to your customers.
Example: An e-commerce company can use the People Segments metric to target a specific group of customers who have abandoned their shopping cart and send them a targeted promotional offer to encourage them to complete their purchase.

Visualizations

  • Databox visualization

    Number

    Used to show a simple Metric or to draw attention to one key number.

How to track People Segments in Databox?

Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.

To track People Segments using Databox, follow these steps:

  1. 1
    Connect Intercom that contains the metric you want to track
  2. 2
    Select the metric you want to track from the list of available metrics
  3. 3
    Drag and drop the selected metric onto your dashboard
  4. 4
    Watch your dashboard populate in seconds
  5. 5
    Put People Segments on the Performance screen
  6. 6
    Get People Segments performance daily with Scorecards or as a weekly digest
  7. 7
    Set Goals to track and improve performance of People Segments
Intercom integration with Databox Track People Segments from Intercom in Databox GET STARTED

Basics

  • Description
    The People Segments metric in Intercom allows you to group users based on common characteristics, such as behavior, interests, or demographics, enabling you to communicate with targeted groups for more effective outreach.
  • Category
    Help Desk
  • Subcategory
    Customers
  • Date Added
    2015-07-09
  • Cumulative Support
    No
  • Units
    No
  • Granularities
    daily, weekly, monthly, yearly, quarterly, allTime
  • Favorable Trend
    increasing
  • Historical Data
    No
  • Changing historical data
    No
  • Forecast Support
    Yes
  • Benchmark Support
    Yes
  • Media Support
    No
  • Dimension
    N/A
  • Metric Type
    current Learn more
  • API Endpoint
    https://api.intercom.io/counts

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