The Slipping Away Company Segment metric in Intercom is a measure of the percentage of customers who have stopped using the product within a specified time period, which helps to identify potential churn risks and inform retention strategies.
With Databox you can track all your metrics from various data sources in one place.
Used to show a simple Metric or to draw attention to one key number.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Slipping Away Company Segment using Databox, follow these steps:
The Leads metric in Intercom refers to the number of potential customers who have shown interest in your product or service by providing their contact details, such as name and email address.
The Companies metric in Intercom tracks the number of unique organizations or companies that have engaged with your business through their platform, providing valuable insights into your customer base.
Companies by People Count metric is the measurement of the number of companies that have engaged with a particular Intercom team within a specified timeframe based on their total number of employees. It helps to understand the team's reach and impact on different organization sizes.
Open Conversations metric measures the number of ongoing conversations that have not been marked as resolved by the customer or the support team within a specified time frame. It highlights how engaged customers are with your business and how effective your team is in resolving their issues.
The Closed Conversations metric measures the number of support conversations that have been resolved or closed by an agent or a customer in Intercom.
New Conversations is a metric that measures the number of first-time interactions with customers in a given time period, indicating the level of customer engagement and potential growth opportunities for a business.
Active People Segment is a metric in Intercom that groups together users who have performed specific actions or engaged with your business in a certain way within a set time period. It helps to identify your most active and engaged users.
New People Segment in Intercom measures the number of new visitors or users who have engaged with your website or product within a specified time frame. It helps in identifying growth opportunities and analyzing the effectiveness of marketing campaigns.