The Slipping Away Company Segment metric in Intercom is a measure of the percentage of customers who have stopped using the product within a specified time period, which helps to identify potential churn risks and inform retention strategies.
With Databox you can track all your metrics from various data sources in one place.
Used to show a simple Metric or to draw attention to one key number.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Slipping Away Company Segment using Databox, follow these steps:
The Leads metric in Intercom refers to the number of potential customers who have shown interest in your product or service by providing their contact details, such as name and email address.
The People Segments metric in Intercom allows you to group users based on common characteristics, such as behavior, interests, or demographics, enabling you to communicate with targeted groups for more effective outreach.
People Segments by Segment Name is a metric in Intercom that measures the number of users segmented by their specific segment name. It provides insights into how many users fall under each segment, allowing businesses to better understand their customer base and tailor messaging and support accordingly.
The Companies metric in Intercom tracks the number of unique organizations or companies that have engaged with your business through their platform, providing valuable insights into your customer base.
The "Companies Count by Segment Name" metric in Intercom shows the number of companies that have been categorized into different segments based on specific criteria, helping teams understand and target their customer base more effectively.
The Conversations metric measures the number of messages exchanged between customers and support agents within Intercom. It provides insights into the volume of customer inquiries and the workload of support teams.
The Closed Conversations metric measures the number of support conversations that have been resolved or closed by an agent or a customer in Intercom.
The Active Company Segment metric in Intercom measures the number of companies currently engaged with a business and actively using their products or services.