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Intercom
New People Segment
New People Segment in Intercom measures the number of new visitors or users who have engaged with your website or product within a specified time frame. It helps in identifying growth opportunities and analyzing the effectiveness of marketing campaigns.
With Databox you can track all your metrics from various data sources in one place.
- About
- Tech details
What is "New People Segment"?
The New People Segment metric in Intercom tracks the number of unique individuals who have engaged with your brand or product for the first time within a specified time frame. This metric is beneficial in evaluating the effectiveness of your acquisition efforts and can help you to identify patterns or opportunities for improving your engagement with new customers. By analyzing the behavior and preferences of this segment, you can tailor your messaging and communication strategy to better address their needs and convert them into loyal customers.
Example: A company can use the New People Segment metric to track the effectiveness of their marketing campaigns by identifying how many new website visitors converted into sign-ups for their service during a given period.
Visualizations
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Number
Used to show a simple Metric or to draw attention to one key number.
How to track New People Segment in Databox?
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track New People Segment using Databox, follow these steps:
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1Connect Intercom that contains the metric you want to track
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2Select the metric you want to track from the list of available metrics
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3Drag and drop the selected metric onto your dashboard
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4Watch your dashboard populate in seconds
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5Put New People Segment on the Performance screen
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6Get New People Segment performance daily with Scorecards or as a weekly digest
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7Set Goals to track and improve performance of New People Segment
GoalsSet Goals to track and improve your performance
ScorecardsGet your daily progress every morning with Scorecards
Metric DigestReceive detailed weekly performance updates
Metric BuilderBuilt your own custom metrics with Metric Builder
Data CalculationsSet Goals to track and improve your performance
Performance ScreenGet instant insights into your top-performing metrics
Basics
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DescriptionNew People Segment in Intercom measures the number of new visitors or users who have engaged with your website or product within a specified time frame. It helps in identifying growth opportunities and analyzing the effectiveness of marketing campaigns.
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CategoryHelp Desk
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SubcategoryCustomers
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Date Added2015-07-09
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Cumulative SupportNo
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UnitsNo
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Granularitiesdaily, weekly, monthly, yearly, quarterly, allTime
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Favorable Trendincreasing
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Historical DataNo
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Changing historical dataNo
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Forecast SupportYes
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Benchmark SupportYes
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Media SupportNo
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DimensionN/A
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Metric Typecurrent Learn more
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API Endpointhttps://api.intercom.io/counts
Related Metrics
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Users
The Users metric in Intercom provides the total number of individual users who have interacted with your website or product through the Intercom platform.
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Leads
The Leads metric in Intercom refers to the number of potential customers who have shown interest in your product or service by providing their contact details, such as name and email address.
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Companies by People Count
Companies by People Count metric is the measurement of the number of companies that have engaged with a particular Intercom team within a specified timeframe based on their total number of employees. It helps to understand the team's reach and impact on different organization sizes.
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Open Conversations
Open Conversations metric measures the number of ongoing conversations that have not been marked as resolved by the customer or the support team within a specified time frame. It highlights how engaged customers are with your business and how effective your team is in resolving their issues.
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New Conversations
New Conversations is a metric that measures the number of first-time interactions with customers in a given time period, indicating the level of customer engagement and potential growth opportunities for a business.
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Active Company Segment
The Active Company Segment metric in Intercom measures the number of companies currently engaged with a business and actively using their products or services.
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New Closed Conversations by Teammates
The New Closed Conversations by Teammates metric in Intercom measures the number of conversations closed by team members that were previously untouched or unassigned.
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Users by Tag Name
The Users by Tag Name metric in Intercom tracks the number of users who have been tagged with a specific tag name. This helps businesses segment their users and target personalized messaging to specific groups based on their interests, behaviors, or other attributes.
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