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Intercom Slipping Away People Segment

Slipping Away People Segment is a metric in Intercom that tracks the number of users who were once engaged but haven't used your product for a certain period of time and are at risk of churning.

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Slipping Away People Segment 2.190,879 Start tracking this metric
  • About
  • Technical Details
What is "Slipping Away People Segment"?
The Slipping Away People Segment metric in Intercom indicates the number and percentage of users who have used the platform in the past but have not interacted with it recently. This metric helps identify users who are at risk of churning and can be used to implement targeted re-engagement campaigns to retain them.
Example: Slipping Away People Segment metric can help track users who were previously active on the platform but their engagement has decreased over time. For example, an e-commerce business can use this metric to identify customers who haven't made a purchase in a while and target them with personalized offers to re-engage them.

Visualizations

  • Databox visualization

    Number

    Used to show a simple Metric or to draw attention to one key number.

How to track Slipping Away People Segment in Databox?

Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.

To track Slipping Away People Segment using Databox, follow these steps:

  1. 1
    Connect Intercom that contains the metric you want to track
  2. 2
    Select the metric you want to track from the list of available metrics
  3. 3
    Drag and drop the selected metric onto your dashboard
  4. 4
    Watch your dashboard populate in seconds
  5. 5
    Put Slipping Away People Segment on the Performance screen
  6. 6
    Get Slipping Away People Segment performance daily with Scorecards or as a weekly digest
  7. 7
    Set Goals to track and improve performance of Slipping Away People Segment
Intercom integration with Databox Track Slipping Away People Segment from Intercom in Databox GET STARTED

Intercom Slipping Away People Segment included in Dashboard Templates 1

  • Live view

    Intercom Account Overview

    Intercom account overview databoard template gives you insights about new and closed conversations, active and slipping away users and more

    Intercom

General

  • Description
    Slipping Away People Segment is a metric in Intercom that tracks the number of users who were once engaged but haven't used your product for a certain period of time and are at risk of churning.
  • Category
    Help Desk
  • Subcategory
    Customers
  • Date Added
    2015-07-09

Specification

  • Metric Type
    current
  • Dimensional
    No
  • Decimal Digits
    No
  • Currency Units
    No
  • Granularities
    Daily, weekly, monthly, yearly, quarterly and all-time.
  • Custom Relative Periods
    Yes
  • Data Availability
    At sync, it ranges from now to now.
  • Retroactive Data Updates
    Newly synced data is merged with existing data, replacing values for matching periods.
  • Future Data Available
    No

Visualization

  • Cumulative Graph
    No
  • Favorable Trend
    decreasing
  • Media Creatives
    No
  • Forecasts
    Yes
  • Benchmarks
    Yes

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