The New Company Segment metric in Intercom measures the number of newly created segments in a specific time period, indicating how often businesses are creating new groups of customers based on different criteria.
With Databox you can track all your metrics from various data sources in one place.
Used to show a simple Metric or to draw attention to one key number.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track New Company Segment using Databox, follow these steps:
People Segments by Segment Name is a metric in Intercom that measures the number of users segmented by their specific segment name. It provides insights into how many users fall under each segment, allowing businesses to better understand their customer base and tailor messaging and support accordingly.
The "Companies Count by Segment Name" metric in Intercom shows the number of companies that have been categorized into different segments based on specific criteria, helping teams understand and target their customer base more effectively.
The Conversations metric measures the number of messages exchanged between customers and support agents within Intercom. It provides insights into the volume of customer inquiries and the workload of support teams.
Open Conversations metric measures the number of ongoing conversations that have not been marked as resolved by the customer or the support team within a specified time frame. It highlights how engaged customers are with your business and how effective your team is in resolving their issues.
The Open Conversations by Teammates metric in Intercom measures the number of ongoing conversations initiated by teammates within a specific time period.
The Assigned Conversations metric measures the number of conversations that have been assigned to a team or agent within a specified time frame.
New Conversations is a metric that measures the number of first-time interactions with customers in a given time period, indicating the level of customer engagement and potential growth opportunities for a business.
Active People Segment is a metric in Intercom that groups together users who have performed specific actions or engaged with your business in a certain way within a set time period. It helps to identify your most active and engaged users.