The Leads metric in Intercom refers to the number of potential customers who have shown interest in your product or service by providing their contact details, such as name and email address.
With Databox you can track all your metrics from various data sources in one place.
Used to show a simple Metric or to draw attention to one key number.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Leads using Databox, follow these steps:
Intercom account overview databoard template gives you insights about new and closed conversations, active and slipping away users and more
This Customer Support Dashboard uses the Intercom Customer Messaging platform to give you a full view of your Help Desk performance.
The People Segments metric in Intercom allows you to group users based on common characteristics, such as behavior, interests, or demographics, enabling you to communicate with targeted groups for more effective outreach.
The Conversations metric measures the number of messages exchanged between customers and support agents within Intercom. It provides insights into the volume of customer inquiries and the workload of support teams.
New Conversations is a metric that measures the number of first-time interactions with customers in a given time period, indicating the level of customer engagement and potential growth opportunities for a business.
New People Segment in Intercom measures the number of new visitors or users who have engaged with your website or product within a specified time frame. It helps in identifying growth opportunities and analyzing the effectiveness of marketing campaigns.
Slipping Away People Segment is a metric in Intercom that tracks the number of users who were once engaged but haven't used your product for a certain period of time and are at risk of churning.
The New Closed Conversations metric in Intercom measures the number of customer conversations that were closed for the first time during a specific time period. It helps track the efficiency of your customer support team.
The New Closed Conversations by Teammates metric in Intercom measures the number of conversations closed by team members that were previously untouched or unassigned.
The Users by Tag Name metric in Intercom tracks the number of users who have been tagged with a specific tag name. This helps businesses segment their users and target personalized messaging to specific groups based on their interests, behaviors, or other attributes.