Intercom
Leads The Leads metric in Intercom refers to the number of potential customers who have shown interest in your product or service by providing their contact details, such as name and email address.
With Databox you can track all your metrics from various data sources in one place.
Used to show a simple Metric or to draw attention to one key number.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Leads using Databox, follow these steps:
Goals
Scorecards
Metric Digest
Metric Builder
Data Calculations
Performance ScreenThis Customer Support Dashboard uses the Intercom Customer Messaging platform to give you a full view of your Help Desk performance.
Intercom
The Users metric in Intercom provides the total number of individual users who have interacted with your website or product through the Intercom platform.
Intercom
The People Segments metric in Intercom allows you to group users based on common characteristics, such as behavior, interests, or demographics, enabling you to communicate with targeted groups for more effective outreach.
Intercom
Open Conversations metric measures the number of ongoing conversations that have not been marked as resolved by the customer or the support team within a specified time frame. It highlights how engaged customers are with your business and how effective your team is in resolving their issues.
Intercom
New Conversations is a metric that measures the number of first-time interactions with customers in a given time period, indicating the level of customer engagement and potential growth opportunities for a business.
Intercom
The Active Company Segment metric in Intercom measures the number of companies currently engaged with a business and actively using their products or services.
Intercom
Active People Segment is a metric in Intercom that groups together users who have performed specific actions or engaged with your business in a certain way within a set time period. It helps to identify your most active and engaged users.
Intercom
The New Closed Conversations metric in Intercom measures the number of customer conversations that were closed for the first time during a specific time period. It helps track the efficiency of your customer support team.
Intercom
The Tags metric in Intercom measures the number of tags assigned to conversations, users, and leads. It helps in organizing conversations and provides insights into user behavior and preferences.
