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Intercom Active People Segment

Active People Segment is a metric in Intercom that groups together users who have performed specific actions or engaged with your business in a certain way within a set time period. It helps to identify your most active and engaged users.

With Databox you can track all your metrics from various data sources in one place.

Active People Segment 2.190,879 Start tracking this metric
  • About
  • Tech details
What is "Active People Segment"?
The Active People Segment in Intercom is a metric that provides information about the number of unique users who have engaged with your business in a specified time frame, such as 7 days or 30 days. This metric takes into account all types of user activity, including conversations with your team, website visits, and app usage. This information can be helpful in understanding the level of engagement your business is receiving and can be used to inform marketing and customer engagement strategies.
Example: Example: A SaaS company uses Active People Segment to identify engaged users who have interacted with the product in the past week, sending targeted messaging to encourage them to refer friends and increase advocacy.

Visualizations

  • Databox visualization

    Number

    Used to show a simple Metric or to draw attention to one key number.

How to track Active People Segment in Databox?

Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.

To track Active People Segment using Databox, follow these steps:

  1. 1
    Connect Intercom that contains the metric you want to track
  2. 2
    Select the metric you want to track from the list of available metrics
  3. 3
    Drag and drop the selected metric onto your dashboard
  4. 4
    Watch your dashboard populate in seconds
  5. 5
    Put Active People Segment on the Performance screen
  6. 6
    Get Active People Segment performance daily with Scorecards or as a weekly digest
  7. 7
    Set Goals to track and improve performance of Active People Segment
Intercom integration with Databox Track Active People Segment from Intercom in Databox GET STARTED

Intercom Active People Segment included in Dashboard Templates 1

  • Live view

    Intercom Account Overview

    Intercom account overview databoard template gives you insights about new and closed conversations, active and slipping away users and more

    Intercom

Basics

  • Description
    Active People Segment is a metric in Intercom that groups together users who have performed specific actions or engaged with your business in a certain way within a set time period. It helps to identify your most active and engaged users.
  • Category
    Help Desk
  • Subcategory
    Customers
  • Date Added
    2015-07-09
  • Cumulative Support
    No
  • Units
    No
  • Granularities
    daily, weekly, monthly, yearly, quarterly, allTime
  • Favorable Trend
    increasing
  • Historical Data
    No
  • Changing historical data
    No
  • Forecast Support
    Yes
  • Benchmark Support
    Yes
  • Media Support
    No
  • Dimension
    N/A
  • Metric Type
    current Learn more
  • API Endpoint
    https://api.intercom.io/counts

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