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The Users metric in Intercom provides the total number of individual users who have interacted with your website or product through the Intercom platform.

With Databox you can track all your metrics from various data sources in one place.

Users 2.190,879 Start tracking this metric
  • About
  • Tech details
What is "Users"?
The Users metric in Intercom refers to the number of unique individuals who have engaged with your company through Intercom. This can include people who have signed up for your product, contacted customer support, or received targeted messages via Intercom. The Users metric is important for tracking the growth of your customer base and understanding how your customers are using your product. It can also help you identify trends or patterns in user behavior, which can inform important business decisions such as product development or marketing strategy.
Example: Users metric can be used to track the number of active users on a digital platform in a given time period. For instance, a social media company can use this metric to measure the daily users on its platform and identify trends or changes over time.

Visualizations

  • Databox visualization

    Number

    Used to show a simple Metric or to draw attention to one key number.

How to track Users in Databox?

Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.

To track Users using Databox, follow these steps:

  1. 1
    Connect Intercom that contains the metric you want to track
  2. 2
    Select the metric you want to track from the list of available metrics
  3. 3
    Drag and drop the selected metric onto your dashboard
  4. 4
    Watch your dashboard populate in seconds
  5. 5
    Put Users on the Performance screen
  6. 6
    Get Users performance daily with Scorecards or as a weekly digest
  7. 7
    Set Goals to track and improve performance of Users
Intercom integration with Databox Track Users from Intercom in Databox GET STARTED

Intercom Users included in Dashboard Templates 1

  • Live view

    Intercom Account Overview

    Intercom account overview databoard template gives you insights about new and closed conversations, active and slipping away users and more

    Intercom

Basics

  • Description
    The Users metric in Intercom provides the total number of individual users who have interacted with your website or product through the Intercom platform.
  • Category
    Help Desk
  • Subcategory
    Users
  • Date Added
    2015-07-09
  • Cumulative Support
    No
  • Units
    No
  • Granularities
    daily, weekly, monthly, yearly, quarterly, allTime
  • Favorable Trend
    increasing
  • Historical Data
    No
  • Changing historical data
    No
  • Forecast Support
    Yes
  • Benchmark Support
    Yes
  • Media Support
    No
  • Dimension
    N/A
  • Metric Type
    current Learn more
  • API Endpoint
    https://api.intercom.io/counts

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