The Users metric in Intercom provides the total number of individual users who have interacted with your website or product through the Intercom platform.
With Databox you can track all your metrics from various data sources in one place.
Used to show a simple Metric or to draw attention to one key number.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Users using Databox, follow these steps:
Intercom account overview databoard template gives you insights about new and closed conversations, active and slipping away users and more
The Companies metric in Intercom tracks the number of unique organizations or companies that have engaged with your business through their platform, providing valuable insights into your customer base.
Companies by People Count metric is the measurement of the number of companies that have engaged with a particular Intercom team within a specified timeframe based on their total number of employees. It helps to understand the team's reach and impact on different organization sizes.
The Conversations metric measures the number of messages exchanged between customers and support agents within Intercom. It provides insights into the volume of customer inquiries and the workload of support teams.
The Open Conversations by Teammates metric in Intercom measures the number of ongoing conversations initiated by teammates within a specific time period.
The Assigned Conversations metric measures the number of conversations that have been assigned to a team or agent within a specified time frame.
Unassigned Conversations is a metric that tracks the number of incoming conversations that have not been assigned to any team member or agent in Intercom.
The New Company Segment metric in Intercom measures the number of newly created segments in a specific time period, indicating how often businesses are creating new groups of customers based on different criteria.
New People Segment in Intercom measures the number of new visitors or users who have engaged with your website or product within a specified time frame. It helps in identifying growth opportunities and analyzing the effectiveness of marketing campaigns.