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HubSpot Service Created Tickets

The Created Tickets metric in HubspotServices tracks the number of new support tickets created within a specified time period, providing insights into customer demand and support team workload.

With Databox you can track all your metrics from various data sources in one place.

Created Tickets 2.190,879 Start tracking this metric
  • About
  • Tech details
What is "Created Tickets"?
The Created Tickets metric in HubSpot Services measures the total number of new tickets submitted by customers or clients within a specific time period. This metric provides insights into the volume of support or service requests coming into the organization, and can be used to track trends over time or to identify spikes in demand for resources. By analyzing Created Tickets data, Service teams can make informed decisions about staffing, workflow, and resource allocation. It's an important metric for understanding and improving the overall customer experience.
Example: The Created Tickets metric can be used to track the number of support inquiries received and resolved within a specific timeframe, enabling companies to optimize ticket management processes and improve customer satisfaction.
This metric has one or more equivalents:

Visualizations

  • Databox visualization

    Number

    Used to show a simple Metric or to draw attention to one key number.

How to track Created Tickets in Databox?

Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.

To track Created Tickets using Databox, follow these steps:

  1. 1
    Connect HubSpot Service that contains the metric you want to track
  2. 2
    Select the metric you want to track from the list of available metrics
  3. 3
    Drag and drop the selected metric onto your dashboard
  4. 4
    Watch your dashboard populate in seconds
  5. 5
    Put Created Tickets on the Performance screen
  6. 6
    Get Created Tickets performance daily with Scorecards or as a weekly digest
  7. 7
    Set Goals to track and improve performance of Created Tickets
HubSpot Service integration with Databox Track Created Tickets from HubSpot Service in Databox GET STARTED

HubSpot Service Created Tickets included in Dashboard Templates 1

  • Live view

    HubSpot Service Tickets Overview

    This free HubSpot Service dashboard template gives you insights into your tickets, productivity, open vs. closed tickets ratio and more.

    HubSpot Service

Basics

  • Description
    The Created Tickets metric in HubspotServices tracks the number of new support tickets created within a specified time period, providing insights into customer demand and support team workload.
  • Category
    Help Desk
  • Subcategory
    Tickets created
  • Date Added
    2020-12-07
  • Cumulative Support
    Yes
  • Units
    No
  • Granularities
    daily, weekly, monthly, yearly
  • Favorable Trend
    increasing
  • Historical Data
    Yes
  • Changing historical data
    Yes
  • Forecast Support
    Yes
  • Benchmark Support
    Yes
  • Media Support
    No
  • Dimension
    N/A
  • Metric Type
  • API Endpoint
    https://api.hubapi.com/crm/v3/objects/tickets/search

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