Track all of your key business metrics from one screen
GET STARTED
The Closed Tickets by Category metric shows the number of customer support tickets that have been resolved and closed, categorized by the reason or issue for the ticket. This helps identify common issues and areas for improvement in customer support.
With Databox you can track all your metrics from various data sources in one place.
Used to show comparisons between values.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Closed Tickets by Category using Databox, follow these steps: