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The Created Tickets by Priority metric tracks the number of new support tickets created and categorizes them according to their priority level, such as high, medium, or low. This helps teams prioritize and address urgent issues first.
With Databox you can track all your metrics from various data sources in one place.
Used to show comparisons between values.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Created Tickets by Priority using Databox, follow these steps: