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Response Time (Office Hours) metric measures the average time it takes for a Help Scout user to respond to a customer during office hours.
With Databox you can track all your metrics from various data sources in one place.
Used to show a simple Metric or to draw attention to one key number.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Response Time (Office Hours) using Databox, follow these steps: