Track all of your key business metrics from one screen
GET STARTED 
                             Help Scout Mailbox
                                    
                                Happiness Score by Team Member
                                    Help Scout Mailbox
                                    
                                Happiness Score by Team Member                            The Happiness Score by Team Member metric measures the satisfaction level of customers after interacting with a specific customer support team member. It helps to identify the best-performing team members and areas for improvement in customer support.
With Databox you can track all your metrics from various data sources in one place.
 
                Used to show comparisons between values.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Happiness Score by Team Member using Databox, follow these steps:
 Goals
 Goals Scorecards
 Scorecards Metric Digest
 Metric Digest Metric Builder
 Metric Builder Data Calculations
Data Calculations Performance Screen
 Performance ScreenThe HelpScout for Customer Support dashboard allows you to track responsiveness and handling time across your support team.
 
                                                            